Joe Cooper Ford Yukon

★★★☆☆
  • 1780 Garth Brooks Blvd

    Yukon, OK 73099

    Map & Directions
  • 405-354-1111

About Joe Cooper Ford Yukon

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Used Cars
  • Automotive Repair
  • Oil Changes
  • Auto Inspections
  • Car Financing
Details
  • Ford
Hours
M-F 8:30am-8pm, Sa 9am-7pm, Su Closed (Hours Listed Are Sales)
Keywords
  • Ford Vehicle Sales
  • Ford Vehicle Financing
  • Ford Dealer near Yukon, Oklahoma
Products
  • New Vehicle Sales
  • Vehicle Servicing
  • Vehicle Financing
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • Financing
  • MasterCard
  • Visa
Brands
  • Ford Motor Company
Services
  • Vehicle Sales
  • Vehicles Servicing
  • Vehicle Financing
Languages
  • English
3.0 12
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.

The worst experience I have ever had at a car lot. The staff were all so rude and when we did finally buy a month later we get a call saying the financing is all messed up and they need more information after signing all the contracts!

3
★★★★★

The worst experience I have ever had at a car lot. The staff were all so rude and when we did finally buy a month later we get a call saying the financing is all messed up and they need more information after signing all the contracts!

.

I have bought several new vehicles and this by far is the best place to do so. I love my 2011 Edge Sport and Homer found exactly what I wanted. Great buying experience and service after the sale!

3
★★★★★

I have bought several new vehicles and this by far is the best place to do so. I love my 2011 Edge Sport and Homer found exactly what I wanted. Great buying experience and service after the sale!

.

Don't ever take your vehicle to Joe Cooper Ford in Yukon to get serviced. I took my '92 Ford Escort there to get the air conditioner serviced 8 days ago. They charged me $200.76 cents. It worked fine for a week & then it went from cold to

3
★★★★★

Don't ever take your vehicle to Joe Cooper Ford in Yukon to get serviced. I took my '92 Ford Escort there to get the air conditioner serviced 8 days ago. They charged me $200.76 cents. It worked fine for a week & then it went from cold to

.

Recently I spoke w/ salesman "Isaac" from Joe Cooper Ford in Yukon OK. I told him that I was interested in an advertised auto of theirs. I let him know that I would like to see if they would be willing to sell me this car for 30K "Out

3
★★★★★

Recently I spoke w/ salesman "Isaac" from Joe Cooper Ford in Yukon OK. I told him that I was interested in an advertised auto of theirs. I let him know that I would like to see if they would be willing to sell me this car for 30K "Out

.

Very bad dealer to work with, they lied about insurance coverage and ended up costing me an extra $5600.00 and tried to hide it in the paperwork. I told them I didnt need Life or disablity insurance and he said ok, sign here stating you dont want it. But what I did was sign the paper accepting it. Thats some sneaky BS right there. I should have read what I was signing. When I called them with my concern they were very rude and told me there was nothing i could do about it. They told me it was my word against theirs........ I am 40 years old and this is/was the worst experience in ANY bussiness transaction i've ever done.

0
★☆☆☆☆

Very bad dealer to work with, they lied about insurance coverage and ended up costing me an extra $5600.00 and tried to hide it in the paperwork. I told them I didnt need Life or disablity insurance and he said ok, sign here stating you dont want it. But what I did was sign the paper accepting it. Thats some sneaky BS right there. I should have read what I was signing. When I called them with my concern they were very rude and told me there was nothing i could do about it. They told me it was my word against theirs........ I am 40 years old and this is/was the worst experience in ANY bussiness transaction i've ever done.

Pros: Goose Egg

Cons: are what they are

.

BUYERS BEWARE: yeah they offer good deals on cars we all want and they will make it seem so easy while they are kissing up trying to get you to purchase through them. But sign that paperwork and your troubles have just begun! They won't even wash your car for you to pick up, call to ask you how you're enjoying your new car, and they won't even do the paperwork right. Once they realize they've done something wrong, they'll call and make it your problem. Their once seemingly nice, honest team ends up being horrible to customers who already have the car and no other reason to purchase, so why should they care what you think after you've already forked over your money? Their dishonesty only shows through after you've bought. Yeah, it seems easy with them because the deal is too good to be true. You'll breeze through financing only to come to roadblocks a month after you've taken your car home. Use your brains here- they make it seem so easy so you'll buy the car and then be trapped when you've already signed your soul over to them and they change rules so you don't have any say. Your signature is already on the paperwork and THAT'S when their true colors come shining through.

0
★☆☆☆☆

BUYERS BEWARE: yeah they offer good deals on cars we all want and they will make it seem so easy while they are kissing up trying to get you to purchase through them. But sign that paperwork and your troubles have just begun! They won't even wash your car for you to pick up, call to ask you how you're enjoying your new car, and they won't even do the paperwork right. Once they realize they've done something wrong, they'll call and make it your problem. Their once seemingly nice, honest team ends up being horrible to customers who already have the car and no other reason to purchase, so why should they care what you think after you've already forked over your money? Their dishonesty only shows through after you've bought. Yeah, it seems easy with them because the deal is too good to be true. You'll breeze through financing only to come to roadblocks a month after you've taken your car home. Use your brains here- they make it seem so easy so you'll buy the car and then be trapped when you've already signed your soul over to them and they change rules so you don't have any say. Your signature is already on the paperwork and THAT'S when their true colors come shining through.

Pros: what pros?

Cons: everything

.

We attempted to make the extra key for the new car we bought after they BULLIED us into it by calling us at work, home, etc. to threaten to repo the car if we did not present them a copy of the key (which doesn't even belong to them, it belongs to the creditors). When I arrived on their lot to tell them about the key, they MAGICALLY FOUND one! Wonders never cease... I am in the US Air Force and would not attempt to wrong a dealership or it would be my head on the chopping block in my career! They called me and screamed at me when I was following our creditors' instructions on obtaining the title for trade in, doing whatever I could because we were having a bit of a setback on the title. I called Joe Cooper of Yukon to inform them of our process for obtaining the title and they called me back, screaming at me, "I don't CARE what the creditor says!" The creditor is contracted through them - if they don't agree with the creditors' course of action (even though the creditor is the only one in charge of your deal once the new car is in your possession and you're paying them) they shouldn't use this creditor. For the record, the credit people have been very helpful, understanding, and intelligent in working with our case as opposed to Joe Cooper whose employees have been nothing but dishonest, rude, and illegal in their contract with us. We tend to follow our creditors' instructions for this reason, but Joe Cooper would have none of that even though we were doing NOTHING wrong! Joe Cooper wants to back you into a corner so you can give them what they want (which is illegal - we've consulted legal advice) so they'll say whatever it takes to scare you into buying in to what they say. The creditors DO know about this dealership and will be looking into helping us take legal action. I'm sure they don't appreciate that their contractors told us, and I quote, "I don't care what the creditors told you!"

We have taken notes and told the creditors everything about them, from the blank paperwork they forced us to sign under diress to handing them the key, just in case anything goes missing.

STAY AWAY!

0
★☆☆☆☆

We attempted to make the extra key for the new car we bought after they BULLIED us into it by calling us at work, home, etc. to threaten to repo the car if we did not present them a copy of the key (which doesn't even belong to them, it belongs to the creditors). When I arrived on their lot to tell them about the key, they MAGICALLY FOUND one! Wonders never cease... I am in the US Air Force and would not attempt to wrong a dealership or it would be my head on the chopping block in my career! They called me and screamed at me when I was following our creditors' instructions on obtaining the title for trade in, doing whatever I could because we were having a bit of a setback on the title. I called Joe Cooper of Yukon to inform them of our process for obtaining the title and they called me back, screaming at me, "I don't CARE what the creditor says!" The creditor is contracted through them - if they don't agree with the creditors' course of action (even though the creditor is the only one in charge of your deal once the new car is in your possession and you're paying them) they shouldn't use this creditor. For the record, the credit people have been very helpful, understanding, and intelligent in working with our case as opposed to Joe Cooper whose employees have been nothing but dishonest, rude, and illegal in their contract with us. We tend to follow our creditors' instructions for this reason, but Joe Cooper would have none of that even though we were doing NOTHING wrong! Joe Cooper wants to back you into a corner so you can give them what they want (which is illegal - we've consulted legal advice) so they'll say whatever it takes to scare you into buying in to what they say. The creditors DO know about this dealership and will be looking into helping us take legal action. I'm sure they don't appreciate that their contractors told us, and I quote, "I don't care what the creditors told you!"

We have taken notes and told the creditors everything about them, from the blank paperwork they forced us to sign under diress to handing them the key, just in case anything goes missing.

STAY AWAY!

Pros: n/a

Cons: absolutely NOTHING right about this dealership

.

These folks will NOT give you 30 days to get all stuff completed after you leave the lot in your new car. They will call you on EVERY phone you have, threatening and harassing you until they've bullied you in to doing what THEY want - nevermind that what they're doing is ILLEGAL and shady! They'll have you sign BLANK paperwork and will only treat you with "respect" when other customers are flooding their sales floor. When office doors are closed, they will call you and scream at you! Everything you do for them will be under diress and they will not even call you out of courtesy to see if you're enjoying your new vehicle. They will take every penny out of your pocket by conveniently changing rules you don't have a say over because they do this AFTER you've signed blank paperwork! I am seeking legal action against this dealership that acts more like an inside m-fia than a caring, honest dealership. They treat NO customer with respect! Search up reviews on any one of JC's locations and they will speak for themselves. BEWARE: you are buying from shady people here who will do whatever it takes to distress you until you fold to THEIR wants, most of which are highly illegal and scary! They will bully you and back you in to a corner so you can sign their illegal paperwork while none of them sign anything in front of you so you won't know your rights. These people are scary folks who will be forced to pay for years of taking advantage of normal customers who walked in under the assumption of a good deal but once paperwork is signed they will make your life a living h-ll. They take advantage because they assume no one wants to bother with or pay attorneys. They messed with the wrong purchasers this year.

0
★☆☆☆☆

These folks will NOT give you 30 days to get all stuff completed after you leave the lot in your new car. They will call you on EVERY phone you have, threatening and harassing you until they've bullied you in to doing what THEY want - nevermind that what they're doing is ILLEGAL and shady! They'll have you sign BLANK paperwork and will only treat you with "respect" when other customers are flooding their sales floor. When office doors are closed, they will call you and scream at you! Everything you do for them will be under diress and they will not even call you out of courtesy to see if you're enjoying your new vehicle. They will take every penny out of your pocket by conveniently changing rules you don't have a say over because they do this AFTER you've signed blank paperwork! I am seeking legal action against this dealership that acts more like an inside m-fia than a caring, honest dealership. They treat NO customer with respect! Search up reviews on any one of JC's locations and they will speak for themselves. BEWARE: you are buying from shady people here who will do whatever it takes to distress you until you fold to THEIR wants, most of which are highly illegal and scary! They will bully you and back you in to a corner so you can sign their illegal paperwork while none of them sign anything in front of you so you won't know your rights. These people are scary folks who will be forced to pay for years of taking advantage of normal customers who walked in under the assumption of a good deal but once paperwork is signed they will make your life a living h-ll. They take advantage because they assume no one wants to bother with or pay attorneys. They messed with the wrong purchasers this year.

Pros: none

Cons: lying managers, careless cust service, threats, harassment

.

I drove 3 hrs up to their lot in the car I was trading for the new vehicle. The sales team led me to believe I was going to be driving the new vehicle home that evening. I'd had 99% of the paperwork done before so all I needed to do was present the check for down payment. I did everything they asked & once I handed over the check, they informed me I was to come back the next day because they'd not even put the car I was purchasing in the shop to be prepared for cleaning & placement of a satellite for their GPS system to track down the car any place, any time. Judging by how the car's interior/exterior looked when I went the next day to pick up the car, I'd like to know what their definition of "UNCLEAN" is! NOTHING was washed, polished, vacuumed! I did purchase the car "as-is" so legally they don't have to take a rag to the vehicle at all, but it seems they are none too concerned w/ a customer's complete satisfaction. They do the bare minimum & once your paperwork is signed, you're as good as dirt to them.

3 wks after having the car in my possession, a sales person called to ask me to make an extra set of keys for the NEW car for them to have in their possession. My husband told them he'd try to come in that weekend & have the keys made, but family emergencies came up so we were unable to drive all the way up to their lot. The very next week, Mark from Joe Cooper called to inform me my car would be taken away because we "PROMISED" to be in & never showed up. Also, he'd not received the title transfer (which was submitted and no longer in my power over how long it would take to process completely) - understandably he was concerned, but he told me if I didn't have the title within ONE day, they would take my car overnight! They hadn't called prior to this to ask what the status was or let us know it was so pertinent before they threatened us! No warning that they were going to go from a dealership who barely muddled through everything to using scare tactics. I informed him I'd attempt to call the tag agency to check on the status of the title application, & he backed me in to a corner by informing me that if I could not magically make it appear overnight, he would take my car away - nevermind he has the GPS signal for my car, my driver's license, my social security #, my insurance, contact information for my place of employment, et cetera, & can clearly tell I am not trying to "escape". Why would I make a down payment & then not follow through on title? Of course a title on a trade-in is important, but how does threatening a customer who has no control over the time it's taking for the government to process the title solve anything?

Where they lack in professionalism, they make up for by scaring/taking advantage of customers.

In a word: MISCOMMUNICATION! I don't blame them for laws, but they NEVER take in to consideration customers' time, distance, or needs. One day, you're talking w/ a new sales guy who's just learning the ropes & is making the whole process seem very easy for you, & the next thing you know the higher-up is calling you to threaten repossession of your car over something you've no control (time for processing that is out of a customer's hands & placed in control of the government).

They should've made their own key on site, or at the very least, not threaten customers over a key. Then again, a car no longer belongs to the dealership after the bank/credit union has taken control over payments, so it seems a little shady that the dealership needs a key. I'd be more willing to make an extra key for the bank whose car it technically is once the paperwork has been completed.

Beware - nothing here is as "easy" as it seems. Financing may seem like a breeze, but once you sign your name on the dotted line, they will throw your worth away. I've only had my car 3 weeks; what ELSE could they possibly come up with to make this a never-ending nightmare for me?

0
★☆☆☆☆

I drove 3 hrs up to their lot in the car I was trading for the new vehicle. The sales team led me to believe I was going to be driving the new vehicle home that evening. I'd had 99% of the paperwork done before so all I needed to do was present the check for down payment. I did everything they asked & once I handed over the check, they informed me I was to come back the next day because they'd not even put the car I was purchasing in the shop to be prepared for cleaning & placement of a satellite for their GPS system to track down the car any place, any time. Judging by how the car's interior/exterior looked when I went the next day to pick up the car, I'd like to know what their definition of "UNCLEAN" is! NOTHING was washed, polished, vacuumed! I did purchase the car "as-is" so legally they don't have to take a rag to the vehicle at all, but it seems they are none too concerned w/ a customer's complete satisfaction. They do the bare minimum & once your paperwork is signed, you're as good as dirt to them.

3 wks after having the car in my possession, a sales person called to ask me to make an extra set of keys for the NEW car for them to have in their possession. My husband told them he'd try to come in that weekend & have the keys made, but family emergencies came up so we were unable to drive all the way up to their lot. The very next week, Mark from Joe Cooper called to inform me my car would be taken away because we "PROMISED" to be in & never showed up. Also, he'd not received the title transfer (which was submitted and no longer in my power over how long it would take to process completely) - understandably he was concerned, but he told me if I didn't have the title within ONE day, they would take my car overnight! They hadn't called prior to this to ask what the status was or let us know it was so pertinent before they threatened us! No warning that they were going to go from a dealership who barely muddled through everything to using scare tactics. I informed him I'd attempt to call the tag agency to check on the status of the title application, & he backed me in to a corner by informing me that if I could not magically make it appear overnight, he would take my car away - nevermind he has the GPS signal for my car, my driver's license, my social security #, my insurance, contact information for my place of employment, et cetera, & can clearly tell I am not trying to "escape". Why would I make a down payment & then not follow through on title? Of course a title on a trade-in is important, but how does threatening a customer who has no control over the time it's taking for the government to process the title solve anything?

Where they lack in professionalism, they make up for by scaring/taking advantage of customers.

In a word: MISCOMMUNICATION! I don't blame them for laws, but they NEVER take in to consideration customers' time, distance, or needs. One day, you're talking w/ a new sales guy who's just learning the ropes & is making the whole process seem very easy for you, & the next thing you know the higher-up is calling you to threaten repossession of your car over something you've no control (time for processing that is out of a customer's hands & placed in control of the government).

They should've made their own key on site, or at the very least, not threaten customers over a key. Then again, a car no longer belongs to the dealership after the bank/credit union has taken control over payments, so it seems a little shady that the dealership needs a key. I'd be more willing to make an extra key for the bank whose car it technically is once the paperwork has been completed.

Beware - nothing here is as "easy" as it seems. Financing may seem like a breeze, but once you sign your name on the dotted line, they will throw your worth away. I've only had my car 3 weeks; what ELSE could they possibly come up with to make this a never-ending nightmare for me?

Pros: Nice cars

Cons: Scare tactics, dishonesty, poor communication,unprofessional

.

My wife and I recently purchased a vehicle from Joe Cooper Ford in Yukon. As far as the vehicle goes I am very happy. It is just what I was looking for, however, after the dotted line was signed the sales manager and general manager at the dealership forgot I even existed. They refused to help in any way. I was not told before purchasing the vehicle that it only came with 1 set of keys. After the deal was done they said I could purchase another set of keys for over $100. Now that may not seem like much to most, but to me it was. Its not much money but the fact that I just spent a great deal of money on this purchase and only received 1 set of keys was just upsetting. It seems like the old motto, "the customer is always right" does not matter to these people. All they kept saying after I asked them to provide another set of keys was, "If I did it for you I would have to do it for everyone else." It seems to me that you should do this for everyone else. I really like my new vehicle, but I will NEVER go back to this dealership that does not respect its customers or even cares if that customer is happy with his purchase. Good grief what is $100 to a multi-million dollar dealership. I'll be taking my business somewhere else. Furthermore the salesman made racial slurs against Mexican-Americans in casual conversation as if this was acceptable.

0
★☆☆☆☆

My wife and I recently purchased a vehicle from Joe Cooper Ford in Yukon. As far as the vehicle goes I am very happy. It is just what I was looking for, however, after the dotted line was signed the sales manager and general manager at the dealership forgot I even existed. They refused to help in any way. I was not told before purchasing the vehicle that it only came with 1 set of keys. After the deal was done they said I could purchase another set of keys for over $100. Now that may not seem like much to most, but to me it was. Its not much money but the fact that I just spent a great deal of money on this purchase and only received 1 set of keys was just upsetting. It seems like the old motto, "the customer is always right" does not matter to these people. All they kept saying after I asked them to provide another set of keys was, "If I did it for you I would have to do it for everyone else." It seems to me that you should do this for everyone else. I really like my new vehicle, but I will NEVER go back to this dealership that does not respect its customers or even cares if that customer is happy with his purchase. Good grief what is $100 to a multi-million dollar dealership. I'll be taking my business somewhere else. Furthermore the salesman made racial slurs against Mexican-Americans in casual conversation as if this was acceptable.

Pros: None whatsoever.

Cons: Managers are rude, salesman made racial slurs.

.

After getting several calls from the same salesman and asking him to stop calling, Jeff the salesman told my husband that I shouldn't have gave him my phone number if I didn't want him harrassing me. I called and reported this to the sales manager, and he didn't even apologize.

0
★☆☆☆☆

After getting several calls from the same salesman and asking him to stop calling, Jeff the salesman told my husband that I shouldn't have gave him my phone number if I didn't want him harrassing me. I called and reported this to the sales manager, and he didn't even apologize.

Pros: no pros

Cons: terrible customer service

.

I usually hate going to car dealerships. I hate the high pressure nagging that goes on at them. However, Joe Cooper Ford of Yukon is an exception. We met with a salesman named Alan, and he was low pressure, but very informative. He knew a lot about his cars and trucks. He didn't push us into an uncomfortable spot like most dealers would. They had a playroom for my four year old to play in. This was so nice, because I didnt have to worry about her climbing all over me and whining to leave. She stayed occupied. They gave us cold beverages, and even let us sit in on their catered dinner from Rib Crib. I hope to buy another vehicle from Joe Cooper in the future.

5
★★★★★

I usually hate going to car dealerships. I hate the high pressure nagging that goes on at them. However, Joe Cooper Ford of Yukon is an exception. We met with a salesman named Alan, and he was low pressure, but very informative. He knew a lot about his cars and trucks. He didn't push us into an uncomfortable spot like most dealers would. They had a playroom for my four year old to play in. This was so nice, because I didnt have to worry about her climbing all over me and whining to leave. She stayed occupied. They gave us cold beverages, and even let us sit in on their catered dinner from Rib Crib. I hope to buy another vehicle from Joe Cooper in the future.

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Message from Joe Cooper Ford Yukon

Since Joe Cooper Ford of Yukon first opened back in 1946, we have been working to bring top quality service to all of our valued customers. If you live in and around Yukon, Mustang, Moore, or Norman, OK and are in the market for a new or used vehicle, then look no further than Joe Cooper Ford of Yukon. We carry a large selection of new Ford vehicles and numerous used vehicles from a variety of manufacturers. We also carry all different models including Trucks, MiniVans, Commercial Vans, Sedans, Coupes, Convertibles and SUVs. With our “No-Hassle Price” policy, you can be sure that the the price you see is the price that you get. Be sure to always check out our new vehicle specials and used vehicle specials to see what kind of deals we are currently offering at our Yukon, OK based dealership.

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