Ugly John's Custom Boats & Rv

★★★☆☆

About Ugly John's Custom Boats & Rv

Categories

Automotive

Automotive
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Morton Marine Inc

PO Box 9 Owasso, OK

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Morton Marine

8939 N Garnett Rd Owasso, OK

3.0 5
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What Jeff fails to say is that his boat was leaking gear lube when he dropped it off. In addition he was notified that his lower unit was cracked. Jeff requested the lower unit not be repaired as suggested by Ugly John's and proceeded to take it out on the ocean with full knowledge of the damage. Ugly John's did everything in their power to make Jeff aware of the damage and potential failure that would take place if the damage were not repaired.

5
★★★★★

What Jeff fails to say is that his boat was leaking gear lube when he dropped it off. In addition he was notified that his lower unit was cracked. Jeff requested the lower unit not be repaired as suggested by Ugly John's and proceeded to take it out on the ocean with full knowledge of the damage. Ugly John's did everything in their power to make Jeff aware of the damage and potential failure that would take place if the damage were not repaired.

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Worst service experience of my life. Took boat in for yearly service on outboard motor. Took 5 weeks to get it back. $600 because they stripped out the bolts on the impaler and had to replace the bearing case. First time out, wouldn't go in reverse - throttle linkage disconnected. Second time out, after about 2 hours of use since the yearly service, the lower unit went out. The shop where the lower unit is being rebuilt determined that the cause was an improperly installed bearing case. I called Ugly John's and they will not assume any responsibility. I took my boat to Ugly John's in Catoosa for routine maintenance and it is costing me thousands of dollars to repair their mistakes.

1
★☆☆☆☆

Worst service experience of my life. Took boat in for yearly service on outboard motor. Took 5 weeks to get it back. $600 because they stripped out the bolts on the impaler and had to replace the bearing case. First time out, wouldn't go in reverse - throttle linkage disconnected. Second time out, after about 2 hours of use since the yearly service, the lower unit went out. The shop where the lower unit is being rebuilt determined that the cause was an improperly installed bearing case. I called Ugly John's and they will not assume any responsibility. I took my boat to Ugly John's in Catoosa for routine maintenance and it is costing me thousands of dollars to repair their mistakes.

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After shopping online for several months I finally found a boat I liked on the Ugly John??s website. I did everything over the phone & with a fax machine. We made the deal subject to my inspection & lake test. When I got there the boat was ready to go & looked great; just how it was described to me. After a short lake test we went back to the store to find our paperwork ready with no surprises. Very smooth transaction. No tricks. After we took the boat out the first time we noticed a couple things that needed attention. The guys in the service department took care of it right away & we haven't looked back. I don't normally write reviews but I am in sales & always enjoy hearing about a good experience from my customers. I would recommend Ugly John's to anyone in the market.

-Tyler

4
★★★★☆

After shopping online for several months I finally found a boat I liked on the Ugly John??s website. I did everything over the phone & with a fax machine. We made the deal subject to my inspection & lake test. When I got there the boat was ready to go & looked great; just how it was described to me. After a short lake test we went back to the store to find our paperwork ready with no surprises. Very smooth transaction. No tricks. After we took the boat out the first time we noticed a couple things that needed attention. The guys in the service department took care of it right away & we haven't looked back. I don't normally write reviews but I am in sales & always enjoy hearing about a good experience from my customers. I would recommend Ugly John's to anyone in the market.

-Tyler

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Be sure to get everything in writing. Don't trust anything the sales people tell you if you don't see it in print!

We bought a used boat with many promises from the salesman but we soon found out that as soon as they got the money from the bank we were out on a hook.

I would not recommend them to anyone.

1
★☆☆☆☆

Be sure to get everything in writing. Don't trust anything the sales people tell you if you don't see it in print!

We bought a used boat with many promises from the salesman but we soon found out that as soon as they got the money from the bank we were out on a hook.

I would not recommend them to anyone.

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It's a bit of a drive, but Ugly Johns has some great prices on boats & RV's. Salespeople are friendly, although not as knowledgeable as I'd like. Still, it's worth a drive out to Catoosa, at the very least just to compare prices.

4
★★★★☆

It's a bit of a drive, but Ugly Johns has some great prices on boats & RV's. Salespeople are friendly, although not as knowledgeable as I'd like. Still, it's worth a drive out to Catoosa, at the very least just to compare prices.

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