Pet Stop

★☆☆☆☆
  • 12701 E 86th Pl N

    Owasso, OK 74055

    Map & Directions
  • 918-274-7387

About Pet Stop

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Pets & Animals

Pets & Animals
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I was Completely astonished by the conditions of these helpless animals in this cruel environment. I would say 95% of these animals had no food or water. How can the owner of this place sleep at night? Shame on them!

1
★☆☆☆☆

I was Completely astonished by the conditions of these helpless animals in this cruel environment. I would say 95% of these animals had no food or water. How can the owner of this place sleep at night? Shame on them!

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Completely agree with glenn c. customer service after the sale is horrible, they want to test everything that is returned which in my eyes that is practically calling me a liar right to my face which is not good for buisness morale, as in the case of glenn c.'s situation they wanted to do a necropsy on a bird that he spent all together $500 on like he didnt take care of him or something. I spent over $600 there in 3 days time and asked for a exchange on a skimmer that was defective and they wouldnt even do that after they stuck it in their disgusting red slime infested tank. Cleanliness of the store is absolutely disgusting, they do not follow through with their returns/exchanges policy, and the employees are completely not trained to deal with the animals they keep. The owner is more apt to argue with you about a return rather than help you, she will come to find out sooner or later that those customers who spend the most there are the ones she shouldnt be arguing with over small returns, bad buisness. I will never return to another pet stop ever again and i truly feel sorry for the people who do. I do recommend petco or petsmart they do make sure their employees are trained to work with the animals they have and the prices are better, plus they honor their refund policies WITHOUT acting like you are a scam artist. Even spending over a half grand with them in 3 days time Pet Stop wont honor their refund/exchange policy. I know that if they have treated Glenn and I like this there are more people that they have done this to and I truly hope they will take the time to post their review's aswell people need to know what they are walking into when they purchase items from Pet Stop, weither it be the Broken Arrow or Owasso location because they are both owned by the same person.

1
★☆☆☆☆

Completely agree with glenn c. customer service after the sale is horrible, they want to test everything that is returned which in my eyes that is practically calling me a liar right to my face which is not good for buisness morale, as in the case of glenn c.'s situation they wanted to do a necropsy on a bird that he spent all together $500 on like he didnt take care of him or something. I spent over $600 there in 3 days time and asked for a exchange on a skimmer that was defective and they wouldnt even do that after they stuck it in their disgusting red slime infested tank. Cleanliness of the store is absolutely disgusting, they do not follow through with their returns/exchanges policy, and the employees are completely not trained to deal with the animals they keep. The owner is more apt to argue with you about a return rather than help you, she will come to find out sooner or later that those customers who spend the most there are the ones she shouldnt be arguing with over small returns, bad buisness. I will never return to another pet stop ever again and i truly feel sorry for the people who do. I do recommend petco or petsmart they do make sure their employees are trained to work with the animals they have and the prices are better, plus they honor their refund policies WITHOUT acting like you are a scam artist. Even spending over a half grand with them in 3 days time Pet Stop wont honor their refund/exchange policy. I know that if they have treated Glenn and I like this there are more people that they have done this to and I truly hope they will take the time to post their review's aswell people need to know what they are walking into when they purchase items from Pet Stop, weither it be the Broken Arrow or Owasso location because they are both owned by the same person.

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1 out of 1 people found this review helpful.

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I went into this pet store searching for an anniversary gift for my wife one evening. I had cash in hand & was commited to the thought of taking a puppy home. It was 30 minutes before I was even approached & then it was only a hello which should have been the response I received upon entering the store?! Needless to say, I & my cash walked out the door. Will not return!

1
★☆☆☆☆

I went into this pet store searching for an anniversary gift for my wife one evening. I had cash in hand & was commited to the thought of taking a puppy home. It was 30 minutes before I was even approached & then it was only a hello which should have been the response I received upon entering the store?! Needless to say, I & my cash walked out the door. Will not return!

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1 out of 1 people found this review helpful.

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Each visit to Pet Stop makes me angry. There are numerous employees walking around yet puppies are filthy! They look dirty, stressed out , & unhealthy! Not to mention, thier prices are absolutely rediculous! I would much rather purchase a puppy from a reputable breeder than these scuzzies any day. Staff usually consists of high school students which have no knowledge of the animals & are simply there to earn a buck. They are generally quite rude to boot. I would not recommend them!

1
★☆☆☆☆

Each visit to Pet Stop makes me angry. There are numerous employees walking around yet puppies are filthy! They look dirty, stressed out , & unhealthy! Not to mention, thier prices are absolutely rediculous! I would much rather purchase a puppy from a reputable breeder than these scuzzies any day. Staff usually consists of high school students which have no knowledge of the animals & are simply there to earn a buck. They are generally quite rude to boot. I would not recommend them!

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3 out of 3 people found this review helpful.

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I have looked at their puppies many times and more times than not they are filthy. Three times they brought out pups with sores on their bellys, poop stuck all over them. They need to take better care of their pups. The person who helped me was not very knowledgable about the dogs either. Their prices are also more expensive on products than Petsmart of Walmart.

1
★☆☆☆☆

I have looked at their puppies many times and more times than not they are filthy. Three times they brought out pups with sores on their bellys, poop stuck all over them. They need to take better care of their pups. The person who helped me was not very knowledgable about the dogs either. Their prices are also more expensive on products than Petsmart of Walmart.

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2 out of 2 people found this review helpful.

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Purchased a small parrot, along with cage, toys, food totaling over $500. Printed on the receipt is a one week guarantee of the health of the animal. The bird died in less than 3 days, but store would not honor the policy by providing a refund, or a replacement.

The best they would offer is 50% off another bird - more money out of my pocket and into theirs.

Even the national chain pet stores will honor their policies, maybe that is why they got to be large chains. I expected more from a locally owned business.

1
★☆☆☆☆

Purchased a small parrot, along with cage, toys, food totaling over $500. Printed on the receipt is a one week guarantee of the health of the animal. The bird died in less than 3 days, but store would not honor the policy by providing a refund, or a replacement.

The best they would offer is 50% off another bird - more money out of my pocket and into theirs.

Even the national chain pet stores will honor their policies, maybe that is why they got to be large chains. I expected more from a locally owned business.

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4 out of 4 people found this review helpful.

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Purchased a rather expensive pet at Pet Stop and it died in less than 3 days. The written health guarantee of one week was not honored - we could not get a refund or replacement. The store offered a 50% reduction on another pet which we had to take or lose all our money.

Even the pet store chains have better policies than this and will stand by them.

Buyer beware!!

0
★☆☆☆☆

Purchased a rather expensive pet at Pet Stop and it died in less than 3 days. The written health guarantee of one week was not honored - we could not get a refund or replacement. The store offered a 50% reduction on another pet which we had to take or lose all our money.

Even the pet store chains have better policies than this and will stand by them.

Buyer beware!!

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This is a great pet store. The employees are very knowledge about their animals and willing to help find the right one for us. They are reasonable priced and even exchanged a fish that died for us.

4
★★★★☆

This is a great pet store. The employees are very knowledge about their animals and willing to help find the right one for us. They are reasonable priced and even exchanged a fish that died for us.

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0 out of 3 people found this review helpful.

 

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