Big Red Sports/Imports

★★★★★
  • 418 N Interstate Dr

    Norman, OK 73072

    Map & Directions
  • 405-364-4400

4.6111 18
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Do not deal with this dealership, they use bait and switch. They advertise vehicles on the internet and then when you get there they never have that vehicle. I e-mailed the dealership for a week before I showed up, and of course they are

3
★★★★★

Do not deal with this dealership, they use bait and switch. They advertise vehicles on the internet and then when you get there they never have that vehicle. I e-mailed the dealership for a week before I showed up, and of course they are

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Nice when you buying a car, but HORRIBLE to deal with once car needs service. I have never had such a horrible experience as I have with this place. Bought a new Grand Vitara, air conditioner went out, brought it in, they 'fixed' it and

3
★★★★★

Nice when you buying a car, but HORRIBLE to deal with once car needs service. I have never had such a horrible experience as I have with this place. Bought a new Grand Vitara, air conditioner went out, brought it in, they 'fixed' it and

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You know, even though the facility is a little rough around the edges, the customer service in Big Red Parts Department is outstanding. I ordered floormats for my Kia Sorento which usually takes a week to come in. They called me the next

3
★★★★★

You know, even though the facility is a little rough around the edges, the customer service in Big Red Parts Department is outstanding. I ordered floormats for my Kia Sorento which usually takes a week to come in. They called me the next

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I usually dont have anything too great to say when I have to have my car serviced...but these people are the best!!!! They told me exactly what I needed to fix my car, how much it would cost - They did a great job! Done fast, friendly and

3
★★★★★

I usually dont have anything too great to say when I have to have my car serviced...but these people are the best!!!! They told me exactly what I needed to fix my car, how much it would cost - They did a great job! Done fast, friendly and

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Recently purchased a new 2011 Kia Sorento and I absolutely love the vehicle. Big Red Sports made the process smooth and easy. I was in and out in less than 2 hours. I looked online for several weeks, checked reviews on the Sorento, and then looked at them on the Big Red website. Tons of info and pictures and the internet girl was very nice. I will definitely be back.

5
★★★★★

Recently purchased a new 2011 Kia Sorento and I absolutely love the vehicle. Big Red Sports made the process smooth and easy. I was in and out in less than 2 hours. I looked online for several weeks, checked reviews on the Sorento, and then looked at them on the Big Red website. Tons of info and pictures and the internet girl was very nice. I will definitely be back.

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Great service department!! Had us in and out in 20 min. They washed our car and cleaned the inside. I Love these guys. Oil change only cost us $14.95. what a deal. Thanks Patrick.

3
★★★★★

Great service department!! Had us in and out in 20 min. They washed our car and cleaned the inside. I Love these guys. Oil change only cost us $14.95. what a deal. Thanks Patrick.

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Great service Department. They always get us in and out and never a hassell. Oil changes are free on Tuesday's and they always wash and vacum our car. Well worth the visit.

3
★★★★★

Great service Department. They always get us in and out and never a hassell. Oil changes are free on Tuesday's and they always wash and vacum our car. Well worth the visit.

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Have bought cars here for 15 years. This is a great place with great people. The salesmen don't look nasty and are so kind. They have always showed us the invoice and made a deal. We trade there every two years and never a issue. The owner

3
★★★★★

Have bought cars here for 15 years. This is a great place with great people. The salesmen don't look nasty and are so kind. They have always showed us the invoice and made a deal. We trade there every two years and never a issue. The owner

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Resolved

3
★★★★★

Resolved

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I recently purchased my 2006 BMW 325i from Big Red and I could not have asked for better customer service! My salesman and the manager, Gene, did an outstanding job! I will highly reccomend Big Red to anyone I come in contact with!

3
★★★★★

I recently purchased my 2006 BMW 325i from Big Red and I could not have asked for better customer service! My salesman and the manager, Gene, did an outstanding job! I will highly reccomend Big Red to anyone I come in contact with!

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Caution!!!! Read the fine print of their ad BEFORE you drive all the way to Norman.

The posted price is NOT really the price, it is after a 15% deposit and fees. Luckily we had business in Norman so had to be there anyway.
When we questioned the salesman on why their ad said the car was listed at $14,999, but is really $17,000+ he pointed us to the fine print that said * after 15% down and fees etc. and smiled and said "all dealers do this"

Funny, I haven't run into this at any of the other 5 dealers I've been to this week........
That's all I needed to know.

0
★☆☆☆☆

Caution!!!! Read the fine print of their ad BEFORE you drive all the way to Norman.

The posted price is NOT really the price, it is after a 15% deposit and fees. Luckily we had business in Norman so had to be there anyway.
When we questioned the salesman on why their ad said the car was listed at $14,999, but is really $17,000+ he pointed us to the fine print that said * after 15% down and fees etc. and smiled and said "all dealers do this"

Funny, I haven't run into this at any of the other 5 dealers I've been to this week........
That's all I needed to know.

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I did not buy my Kia here when I got it back in 2006 but I do take it to Big Red for all the service repairs and maintainence work. It is convenient to not need an appointment and everyone has always been friendly and helpful. I have never had any problems with the work that was done and the technicians seem to be very knowledgeable about their product.

2
★★★★☆

I did not buy my Kia here when I got it back in 2006 but I do take it to Big Red for all the service repairs and maintainence work. It is convenient to not need an appointment and everyone has always been friendly and helpful. I have never had any problems with the work that was done and the technicians seem to be very knowledgeable about their product.

Pros: no appt. needed, good technicians, friendly and fast

Cons: n/a

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I bought a 2007 bmw last night and I am very satisfied with my purchase and thought everything went very smooth. My salesmen, Braden, was very personable and made the experience much more exciting. I love my new car and I would be happy to recommend this dealership to my friends and family.

2
★★★★★

I bought a 2007 bmw last night and I am very satisfied with my purchase and thought everything went very smooth. My salesmen, Braden, was very personable and made the experience much more exciting. I love my new car and I would be happy to recommend this dealership to my friends and family.

Pros: good prices, smooth buying process, personable salesmen

Cons: none that apply to me

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Friendly and fun, our salesman JT Thatcher did a great job. Took a couple of hours but it flew by because they were always entertaining us. Bought a new 2011 Kia Sorento. JT was very knowledgeable and made the whole process smooth. The business department was east and matched our banks rate of 3.6. Highly recommend it and I will be back in a few years.

Michael Banner

2
★★★★★

Friendly and fun, our salesman JT Thatcher did a great job. Took a couple of hours but it flew by because they were always entertaining us. Bought a new 2011 Kia Sorento. JT was very knowledgeable and made the whole process smooth. The business department was east and matched our banks rate of 3.6. Highly recommend it and I will be back in a few years.

Michael Banner

Pros: Friendly and FUN

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Bad experience with internet sales, instead highly recommend going into dealership and dealing face to face for transactions. In dealership sales staff was experienced and helpful, even if I didn't end up purchasing a vehicle from the dealership.

1
★★☆☆☆

Bad experience with internet sales, instead highly recommend going into dealership and dealing face to face for transactions. In dealership sales staff was experienced and helpful, even if I didn't end up purchasing a vehicle from the dealership.

Pros: Nice sales people

Cons: Not a great internet sales experience

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Contacted them via email. The responded fast! I was looking for a bigger car for my wife, they had a 2007 Kia Amanti that she really liked to look of online. Made a aapt. and drove it. They made it really easy and, frankly, fun. Not all car dealers are bad and Big Red is Great. Definately start online, makes it simple.

5
★★★★★

Contacted them via email. The responded fast! I was looking for a bigger car for my wife, they had a 2007 Kia Amanti that she really liked to look of online. Made a aapt. and drove it. They made it really easy and, frankly, fun. Not all car dealers are bad and Big Red is Great. Definately start online, makes it simple.

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1 out of 1 people found this review helpful.

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There repair shop does not seem honest. We took our SUV in for repair on the power steering pressure belt and they said they found problems with the transmission. They said they could not get it out of gear. They took the transmission apart and put it together again and charged us about $400.00 to do it and never found any problem. I will not go back there for any reason as I do not think they do honest business.

0
★☆☆☆☆

There repair shop does not seem honest. We took our SUV in for repair on the power steering pressure belt and they said they found problems with the transmission. They said they could not get it out of gear. They took the transmission apart and put it together again and charged us about $400.00 to do it and never found any problem. I will not go back there for any reason as I do not think they do honest business.

Pros: Lots of cars to sell

Cons: Avoid repair shop

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We have had nothing but problems with Big Red Sports & Imports. When we took my Kia in to have the drive shaft replaced, they it overnight in a unsupervised lot and my car was broken into. After some teeth pulling, they did replace my cd player. Next, we took it in for a recall on the fuel line. Afterwards, we noticed that it was running funny. We took it back and they told us it was the battery, serpentine belt and the fuel system needed cleaning. They charged us over $400 (we took it elsewhere to replace the battery) and it still had the same problem. We took it in again, to be looked at since it was still under warranty. They told us this time it was the fuel pump and that it would cost $485. We decided to take it to get a 2nd opinion and they charged us $80 just for looking at it. Turns out that it had nothing to do with the fuel pump (we replaced it and a mechanic found the actual problem). Who knows how long they would have continued to charge us and NOT find the problem. We have also had one specific service guy who has been very rude to us. We would not recommend Big Red Sports to anyone!

1
★☆☆☆☆

We have had nothing but problems with Big Red Sports & Imports. When we took my Kia in to have the drive shaft replaced, they it overnight in a unsupervised lot and my car was broken into. After some teeth pulling, they did replace my cd player. Next, we took it in for a recall on the fuel line. Afterwards, we noticed that it was running funny. We took it back and they told us it was the battery, serpentine belt and the fuel system needed cleaning. They charged us over $400 (we took it elsewhere to replace the battery) and it still had the same problem. We took it in again, to be looked at since it was still under warranty. They told us this time it was the fuel pump and that it would cost $485. We decided to take it to get a 2nd opinion and they charged us $80 just for looking at it. Turns out that it had nothing to do with the fuel pump (we replaced it and a mechanic found the actual problem). Who knows how long they would have continued to charge us and NOT find the problem. We have also had one specific service guy who has been very rude to us. We would not recommend Big Red Sports to anyone!

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