Best Buy
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Message from Best Buy
Best Buy Co., Inc is North America's number-one specialty retailer of consumer electronics, personal computers, entertainment software and appliances.
Editorial by Citysearch
In ShortFounded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Key Points
- Consumer Electronics
- Personal Computers & Software
- Home Appliances
The Inside Scoop
- Look Good - Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
- The Extras - If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
- Know Before You Go - Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
Insider Pages Reviews for Best Buy
I will NEVER shop with these poor excuses for humans again. When I bought my laptop a few years ago, I bought the protection plan and when my laptop broke this past April, they were supposed to replace it. First, one geek squad employee didn't even bother to send it off because he "was swamped and having a bad day" although he knew I was due to move to England soon and this was my only opportunity to collect it. Later, after I'd left the country, I heard various stories from various different, inexperienced people who had no idea what they were talking about and although it had been cleared that a family member would come pick it up, they refused to give it to my sister and the MANAGER even went so far as to THREATEN her with no service, saying now she would never get my laptop and that it would be junked. Eventually after causing enough of a scene in the store, she was given my laptop and they even had the nerve to offer another protection plan! Please never shop here, go to Radio Shack or PC World, at least those people actually care about their customers and know what they are talking about instead of just spouting whatever trash comes to their mushy minds.
These people are so slow, I wasn't even given it until now, September, 5 MONTHS LATER.
Posted 09/04/09 | Report Abuse
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Okay, so Best Buy had cornered the electronics market here in Tulsa, but also in many other places USA. However, at least they offer quality products and a good level of service. This location lives up to that standard. It is always nicely organized and employees are always willing to help you find your item. No complaints except that is consistently busy.
Posted 11/11/05 | Report Abuse
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This place is great. The facility is huge because the store is a combo sales floor/warehouse. They will always have what you need. I went here to buy a cell phone and a video game. The greeter at the door was able to show me exactly where I needed to go, and the employees working there were very knowledgeable. They knew everything that I wanted to know about a cell phone and more. The video game guy was also able to make recommendations about that the kind of games that I like. That's customer centricity right there! I am always a satisfied customer when I go here.
Posted 09/05/05 | Report Abuse
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I went shopping for information one day here and I was very impressed! The employees were very helpfull and they gave me so much good information. The store is large and has a huge selection of items and service plans to choose from. The employee in the computer section really helped me out so now I just have to save up for a new computer!
Posted 07/28/05 | Report Abuse
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this store is great in all aspects. they have everythign you need for your electronic needs. the employees are so willing to help you with anything you need. They are great for offering a rewards program for shopping there. I love this store abnd go there everytime i need something electronic.
Posted 07/25/05 | Report Abuse
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We do a lot of shopping at Best Buy! We like the service and also the bonus card. I love spending money and getting something back in return. We will continue to do business at best Buy!
Posted 07/13/05 | Report Abuse
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Every now and then when you buy a piece of electronics equipment it doesn't wokr like you wanted it too, or doesn't work at all. The most frustrating people I have ever had to return electronics is Best Buy. They have a great store with great prices, just the customer service was always acting like I was trying to pull the wool over their eyes by returning something until I would settle for Store credit over cash. They have agreat selection of music and DVD's however.
PROS: Great selection for buying
CONS: Hard to deal with customer service
Posted 07/12/05 | Report Abuse
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This is a great place to find anything from phones, games, DVD's
VCR's, CD's, Computers, and just about anything else
you're looking for! The people are nice and answer your questions
and they keep everything up-to-date. Check it out!
Posted 06/05/05 | Report Abuse
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This store has it all for the electronics lover in your life. It also has appliance for your home. They have CD's, DVD's, Video games, computers, software, TV's etc. The store is well organized and things are easy to locate. All in all I would say this store to be worth the drive from where I live, normally I would just find something closer.
Posted 06/05/05 | Report Abuse
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Latest reviews from Citysearch.
HORRIBLE EMPLOYEES! Care nothing about the customer.
by Ayla C
I will NEVER shop with these poor excuses for humans again. When I bought my laptop a few years ago, I bought the protection plan and when my laptop broke this past April, they were supposed to replace it. First, one geek squad employee didn't even bother to send it off because he "was swamped and having a bad day" although he knew I was due to move to England soon and this was my only opportunity to collect it. Later, after I'd left the country, I heard various stories from various different, inexperienced people who had no idea what they were talking about and although it had been cleared that a family member would come pick it up, they refused to give it to my sister and the MANAGER even went so far as to THREATEN her with no service, saying now she would never get my laptop and that it would be junked. Eventually after causing enough of a scene in the store, she was given my laptop and they even had the nerve to offer another protection plan! Please never shop here, go to Radio Shack or PC World, at least those people actually care about their customers and know what they are talking about instead of just spouting whatever trash comes to their mushy minds.
These people are so slow, I wasn't even given it until now, September, 5 MONTHS LATER.
Pros: NOTHING! Just want your money.
Cons: EVERYTHING (see below)
Posted 09/03/09