Ferguson Pontiac-GMC

★☆☆☆☆
Auto dealership specializes in selling Pontiac, GMC, KIA, Sabaru, Isuzu and Suzuki models. Also offers finance and service departments.
  • 1601 N Elm Pl

    Broken Arrow, OK 74012

    Map & Directions
  • 800-718-9015

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I traveled 80 miles to look at 05 Acura RL listed on there Internet site.Salesman said this car was check out by the service department and in excellent condition.
When I looked under the car I found a bad differential fluid leak.This would heaved been a major repair. There is no way any service department could have missed that leak. Salesman said As Is at the Internet promotional price.

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★☆☆☆☆

I traveled 80 miles to look at 05 Acura RL listed on there Internet site.Salesman said this car was check out by the service department and in excellent condition.
When I looked under the car I found a bad differential fluid leak.This would heaved been a major repair. There is no way any service department could have missed that leak. Salesman said As Is at the Internet promotional price.

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Ferguson Ponica has horrible customer service, by both their car salesmen and the managers. We were told by two different people that we would hear back from them shortly, and "we'll be able to help you". They sent us a letter and that's why we went to them... we should've taken our time and gone somewhere else. They said they would do something, and didn't follow through. HORRIBLE CUSTOMER SERVICE...even for car salesmen.

upsetgal in Ok.

0
★☆☆☆☆

Ferguson Ponica has horrible customer service, by both their car salesmen and the managers. We were told by two different people that we would hear back from them shortly, and "we'll be able to help you". They sent us a letter and that's why we went to them... we should've taken our time and gone somewhere else. They said they would do something, and didn't follow through. HORRIBLE CUSTOMER SERVICE...even for car salesmen.

upsetgal in Ok.

 

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