Ulta Beauty

★★★☆☆
  • 600 Ed Noble Pkwy

    Norman, OK 73072

    Map & Directions
  • 405-360-2044

3.0 3
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Let me start by saying that I do not like being watched while I do anything. It is one of my biggest pet peeves, especially when I'm trying to shop. Lately they've gotten better about it, but employees at this Ulta used to follow people around the store & watch their every move like they're common criminals or something. I don't shoplift, and I really didn't appreciate the assumption that I was going to. One time about 6 years ago, the manager had been following me around the store, literally standing 5 feet away from me the whole time, eyes peeled. As I was paying for my items, I actually heard her say "Well I didn't see her take anything, but maybe we got her on camera". I've never been so insulted in my life. I didn't shop there for about 2 years after that. I actually wrote a complaint to the head office & got a level 5 gift certificate out of it, but it's stuck with ever since and has really colored my impression of the store.

The product selection in just okay- they don't carry Kat Von D, which sucks. They carry the same low-end brands that Wal-Mart does- only they just charge more. They really don't have much that I can't find at Wal-Mart for about $1 less per item.

The salon just SUCKS. I have gotten better haircuts at Fantastic Sam's. The first haircut I got there was in 2004, and when I got home I saw that one side was shorter than the other. I got it cut again about a month ago- and when I got home I saw that one side was shorter than the other. SIGH. For 50 damn dollars you'd think you'd get your money's worth right? Not only did I have to fix it myself at home, the idiot stylist re-fried my ends. The only reason I cut it to begin with was because a few months ago I bleached black dye out of it & I was having a lot of breakage despite babying it. I had her cut it off to about where the damage ended, then the bimbo starts spraying all kinds of styling crap on it, babbling on about 'protectants!' & then she proceeded to flatiron it WHILE IT WAS STILL WET. I heard my hair sizzling, and sure enough, I had NEW damage to enjoy dealing with. And that was the salon MANAGER that did my hair! Never again. This salon is an effing JOKE.

Overall, I only go there when I need something that I absolutely cannot find anywhere else.

1
★★☆☆☆

Let me start by saying that I do not like being watched while I do anything. It is one of my biggest pet peeves, especially when I'm trying to shop. Lately they've gotten better about it, but employees at this Ulta used to follow people around the store & watch their every move like they're common criminals or something. I don't shoplift, and I really didn't appreciate the assumption that I was going to. One time about 6 years ago, the manager had been following me around the store, literally standing 5 feet away from me the whole time, eyes peeled. As I was paying for my items, I actually heard her say "Well I didn't see her take anything, but maybe we got her on camera". I've never been so insulted in my life. I didn't shop there for about 2 years after that. I actually wrote a complaint to the head office & got a level 5 gift certificate out of it, but it's stuck with ever since and has really colored my impression of the store.

The product selection in just okay- they don't carry Kat Von D, which sucks. They carry the same low-end brands that Wal-Mart does- only they just charge more. They really don't have much that I can't find at Wal-Mart for about $1 less per item.

The salon just SUCKS. I have gotten better haircuts at Fantastic Sam's. The first haircut I got there was in 2004, and when I got home I saw that one side was shorter than the other. I got it cut again about a month ago- and when I got home I saw that one side was shorter than the other. SIGH. For 50 damn dollars you'd think you'd get your money's worth right? Not only did I have to fix it myself at home, the idiot stylist re-fried my ends. The only reason I cut it to begin with was because a few months ago I bleached black dye out of it & I was having a lot of breakage despite babying it. I had her cut it off to about where the damage ended, then the bimbo starts spraying all kinds of styling crap on it, babbling on about 'protectants!' & then she proceeded to flatiron it WHILE IT WAS STILL WET. I heard my hair sizzling, and sure enough, I had NEW damage to enjoy dealing with. And that was the salon MANAGER that did my hair! Never again. This salon is an effing JOKE.

Overall, I only go there when I need something that I absolutely cannot find anywhere else.

Pros: Lots of products, good sales

Cons: Crappy stylists, hovering employees

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This is the only place in town to get Bare Minerals. Well, the only place with a good selection. The store is big and clean, but the service is lacking. They are willing to help, only if they aren't too busy talking to each other. The selection is great. The prices are a little high, but worth it for the one stop shopping aspect.

4
★★★★☆

This is the only place in town to get Bare Minerals. Well, the only place with a good selection. The store is big and clean, but the service is lacking. They are willing to help, only if they aren't too busy talking to each other. The selection is great. The prices are a little high, but worth it for the one stop shopping aspect.

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I called and booked an appointment and asked how much it would cost, the lady told me $35. The stylist did a great job on my hair, but when it was time to pay, it cost $50! She explained that different stylists have different experience and are paid more. If I would have known they were booking me with a hair guru, I may have chosen another place to get my hair cut.

PROS: Cute Cut, Great Store
CONS: Expensive!

3
★★★☆☆

I called and booked an appointment and asked how much it would cost, the lady told me $35. The stylist did a great job on my hair, but when it was time to pay, it cost $50! She explained that different stylists have different experience and are paid more. If I would have known they were booking me with a hair guru, I may have chosen another place to get my hair cut.

PROS: Cute Cut, Great Store
CONS: Expensive!

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