Ediger's Diamonds Ltd

★☆☆☆☆

About Ediger's Diamonds Ltd

Categories
  • Jewelry
Details
  • Jewelry Appraisals
  • Diamonds
  • Jewelry Design
Hours
M-F 9:30am-5:30pm, Sa 10am-3pm, Su Closed
Special Offer
Call Today
Emails
  • edigers@yahoo.com
Year Established
  • 1981
Keywords
  • Custom Design
  • Diamonds.
  • Engraving
  • Jewelry
  • Watches
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Jewelry
  • Diamonds
  • Custom Design
  • Laser Welding Repairs
  • Engraving
  • Watches
  • Charms
  • Custom Made Knives
  • Marquis
  • Cushion
  • Emerald
  • Pendants
  • Necklaces.

Shopping

Shopping
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I took my new wedding band into Edinger's to get resized. I bought the ring in Nashville and they made 1/4 size bigger but it still didn't quite fit. The gentleman took my ring to resize it and brought it back with a solid crack in it. He told me he would repair it for free and I could pick it up later that day. I said that I would pick it up the next day.The next day I came back and couldn't believe my eyes. The crack had a big glob of metal on it and it looked horrible. The woman (Mrs. Ediger) apologized and had her husband buff and shine the ring immediately. The ring look just okay after that. There was a discoloration and distortion where the crack was repaired and I could feel a large bump in the ring. Not wanting to deal with them anymore, I took the ring and left. After a few more visits by my fiancee and myself, Ediger's standard of poor service just got worse. Ultimately they repaired the ring to the best of their ability at no cost. But, they seemed to be fine with the service they had provided. They claimed that in order for the ring to break it either had to be of poor quality or it was previously cut to be resized. It was not cut for sizing and they sell the same Benchmark rings in there store, so if it is of poor quality then they are selling poor quality rings in their store. They also would not agree to pay to replace the ring if they could not repair it to our liking. All in all, Ediger's is a horrible business. In the business of jewelry I wouldn't let them wind my watch. They do not hold themselves to a very high standard and do not hold themselves liable in circumstances where they clearly are. Don't buy your jewelry here and don't let them fix your jewelry. Take it to a respectable business where you will be treated right.

1
★☆☆☆☆

I took my new wedding band into Edinger's to get resized. I bought the ring in Nashville and they made 1/4 size bigger but it still didn't quite fit. The gentleman took my ring to resize it and brought it back with a solid crack in it. He told me he would repair it for free and I could pick it up later that day. I said that I would pick it up the next day.The next day I came back and couldn't believe my eyes. The crack had a big glob of metal on it and it looked horrible. The woman (Mrs. Ediger) apologized and had her husband buff and shine the ring immediately. The ring look just okay after that. There was a discoloration and distortion where the crack was repaired and I could feel a large bump in the ring. Not wanting to deal with them anymore, I took the ring and left. After a few more visits by my fiancee and myself, Ediger's standard of poor service just got worse. Ultimately they repaired the ring to the best of their ability at no cost. But, they seemed to be fine with the service they had provided. They claimed that in order for the ring to break it either had to be of poor quality or it was previously cut to be resized. It was not cut for sizing and they sell the same Benchmark rings in there store, so if it is of poor quality then they are selling poor quality rings in their store. They also would not agree to pay to replace the ring if they could not repair it to our liking. All in all, Ediger's is a horrible business. In the business of jewelry I wouldn't let them wind my watch. They do not hold themselves to a very high standard and do not hold themselves liable in circumstances where they clearly are. Don't buy your jewelry here and don't let them fix your jewelry. Take it to a respectable business where you will be treated right.

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