Bridal Palace

★★★★☆
  • 6837 S Memorial Dr Suite A

    Tulsa, OK 74133

    Map & Directions
  • 918-461-9222

About Bridal Palace

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I stopped by this store with my best friend while killing time for another appointment at a different store. I didn't have an appointment but the ladies were gracious and very willing to help me. The sales lady that helped me knew

3
★★★★★

I stopped by this store with my best friend while killing time for another appointment at a different store. I didn't have an appointment but the ladies were gracious and very willing to help me. The sales lady that helped me knew

.

I had a good experience picking out my dress and at the initial fitting. The ladies were very helpful. My trouble came when I returned for my dress after it had been altered. At first, they could not find my dress and told me to give

3
★★★★★

I had a good experience picking out my dress and at the initial fitting. The ladies were very helpful. My trouble came when I returned for my dress after it had been altered. At first, they could not find my dress and told me to give

.

This place was recommended to me by a sales associate at a different bridal boutique because they carry richer, more elegant dresses, like those by Maggie Sottero. My experience was great and I didn't have an appointment. Every sales associate, including the older one with the accent, were helpful, kind, and responsive to my interests. I found my perfect dress. It was $1200 tax-in and online the cheapest I found it was $1199.99 w/o tax. They alter it for free. Later I called to rush order it. Houda, the owner, was very helpful in making sure that the dress was ready on the date that I needed (for an additional cost of $130).
I'm going in for alterations tomorrow and if I have a bad experience, then I'll be posting again.

4
★★★★☆

This place was recommended to me by a sales associate at a different bridal boutique because they carry richer, more elegant dresses, like those by Maggie Sottero. My experience was great and I didn't have an appointment. Every sales associate, including the older one with the accent, were helpful, kind, and responsive to my interests. I found my perfect dress. It was $1200 tax-in and online the cheapest I found it was $1199.99 w/o tax. They alter it for free. Later I called to rush order it. Houda, the owner, was very helpful in making sure that the dress was ready on the date that I needed (for an additional cost of $130).
I'm going in for alterations tomorrow and if I have a bad experience, then I'll be posting again.

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When we first arrived, the younger lady seemed eager to help. However, do not take a child in there. My son was with me and was behaving fine. He was walking on the runway, when the older woman with the accent grabbed him by his sleeve and dragged him to us asking "Does THIS belong to you?" Then she followed he and I around the store while I let him look at things and told me "You need to watch him" I WAS ON HIS HEELS, WHAT MORE DOES THIS LADY WANT? Instead of helping us with dresses, they hid in the backroom and ignored us the remainder of the time. While we did find what we were looking for, on our own, we will be ordering elsewhere. They lost out on a huge sale.

0
★☆☆☆☆

When we first arrived, the younger lady seemed eager to help. However, do not take a child in there. My son was with me and was behaving fine. He was walking on the runway, when the older woman with the accent grabbed him by his sleeve and dragged him to us asking "Does THIS belong to you?" Then she followed he and I around the store while I let him look at things and told me "You need to watch him" I WAS ON HIS HEELS, WHAT MORE DOES THIS LADY WANT? Instead of helping us with dresses, they hid in the backroom and ignored us the remainder of the time. While we did find what we were looking for, on our own, we will be ordering elsewhere. They lost out on a huge sale.

Cons: Service, Attitudes, Parking, Location

 

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