Pizza Hut

★★☆☆☆
  • 921 E Danforth Rd

    Edmond, OK 73034

    Map & Directions
  • 405-348-8002

Food

Food
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Pizza Hut

16325 G N Sante Fe Ave Edmond, OK

2.0 2
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I placed an order online for delivery using Pizza Hut's website. I did not select a restaurant for delivery, but used the website's default location. Apparently the website is set up with the wrong default store for delivery to my address. Therefore my order was processed at the wrong location and my credit card charged.

I promptly received a phone call from a Pizza Hut employee at 921 East Danforth Road, Edmond, OK. This horribly rude employee told me that I needed to reorder my pizza from the CORRECT STORE and that this happens ALL THE TIME with the "Pizza Hut website." When I inquired if my credit card had been indeed charged for the transaction, the employee told me that it had, it would be canceled, but the charge would not come off until the following Monday and there was nothing he could (or would) do about it. He then said, "That is the RISK YOU TAKE when you order online!" My reply to him was that was terrible customer service and that he could just cancel the order. I also told him, ??If that is the policy of Pizza Hut - Use our website AT YOUR OWN RISK then I just wouldn't do business with Pizza Hut anymore." To that your employee responded "That sounds good!" and he hung up on me!

I guess they have all the business that they need!

1
★☆☆☆☆

I placed an order online for delivery using Pizza Hut's website. I did not select a restaurant for delivery, but used the website's default location. Apparently the website is set up with the wrong default store for delivery to my address. Therefore my order was processed at the wrong location and my credit card charged.

I promptly received a phone call from a Pizza Hut employee at 921 East Danforth Road, Edmond, OK. This horribly rude employee told me that I needed to reorder my pizza from the CORRECT STORE and that this happens ALL THE TIME with the "Pizza Hut website." When I inquired if my credit card had been indeed charged for the transaction, the employee told me that it had, it would be canceled, but the charge would not come off until the following Monday and there was nothing he could (or would) do about it. He then said, "That is the RISK YOU TAKE when you order online!" My reply to him was that was terrible customer service and that he could just cancel the order. I also told him, ??If that is the policy of Pizza Hut - Use our website AT YOUR OWN RISK then I just wouldn't do business with Pizza Hut anymore." To that your employee responded "That sounds good!" and he hung up on me!

I guess they have all the business that they need!

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.

This Pizza Hut has pretty good pizza as all Pizza Hut's do but you better not be too hungry going in. Even if you're the only customer in the place it will take you nearly an hour to get your pizza.

3
★★★☆☆

This Pizza Hut has pretty good pizza as all Pizza Hut's do but you better not be too hungry going in. Even if you're the only customer in the place it will take you nearly an hour to get your pizza.

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