Rick's House Of Fire

★★★★☆
  • 333 W Britton Rd

    Oklahoma City, OK 73114

    Map & Directions
  • 405-843-5589

Home & Garden

Home & Garden
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I would not use this company again if my life depended on it we had them come out and service our pellet stove the stove worked fine before they worked on it now it won't work at all called the owner he told me it was not his problem now I

3
★★★★★

I would not use this company again if my life depended on it we had them come out and service our pellet stove the stove worked fine before they worked on it now it won't work at all called the owner he told me it was not his problem now I

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They are a very informative business that was able to answer any question I had concerning my fireplace and outdoor island at the house that I just bought. They spent the extra time to explain every detail in what needs to be done to make

3
★★★★★

They are a very informative business that was able to answer any question I had concerning my fireplace and outdoor island at the house that I just bought. They spent the extra time to explain every detail in what needs to be done to make

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Worked with this company in designing the remodel of my home and outdoor kitchen. Very customer friendly. They answered my questions when ever I needed them. Sales staff friendly. Workers very polite. As for the person previous the estimate they gave me on the bottom said Labor and Pipe not included. Yes there was a service call fee but if you went with them it was deducted from the price later on. So it was free. I paid upfront for the two fireplaces and then paid for the labor and pipe after completion. I would recommend this company to anyone that can hear me.

2
★★★★★

Worked with this company in designing the remodel of my home and outdoor kitchen. Very customer friendly. They answered my questions when ever I needed them. Sales staff friendly. Workers very polite. As for the person previous the estimate they gave me on the bottom said Labor and Pipe not included. Yes there was a service call fee but if you went with them it was deducted from the price later on. So it was free. I paid upfront for the two fireplaces and then paid for the labor and pipe after completion. I would recommend this company to anyone that can hear me.

Pros: Certified Workers, Honest Prices

Cons: Had to schedule a week or two out

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The employees are very quick to make a sale to you but you will find the merchandise bought is not as you thought it was. The service after the sale is horrible. This is definately not a consumer friendly company.

0
★☆☆☆☆

The employees are very quick to make a sale to you but you will find the merchandise bought is not as you thought it was. The service after the sale is horrible. This is definately not a consumer friendly company.

Cons: expensive, uncooperative, poor service

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Estimates are NOT free. The company is very quick to come to your house and take a look at the situation the hold its hand out to ask for an $85 service fee, even though no talk of an estimate costing money was discussed.\r\nProduct was ordered and I was told that it would be $x dollars. Though I did not see a written estimate, I agreed to pay that amount that was discussed on the phone. When the bill came there were added expenses for labor that were not included in the previously discussed estimate.\r\nWhen I contacted the company I got to speak to the owner. He was very defensive and confrontational and a hot head to say the least. \r\nFrom speaking to another person whom I know did business with the company, they had similar experiences with the owner.\r\nI would avoid them if possible.\r\n

0
★☆☆☆☆

Estimates are NOT free. The company is very quick to come to your house and take a look at the situation the hold its hand out to ask for an $85 service fee, even though no talk of an estimate costing money was discussed.\r\nProduct was ordered and I was told that it would be $x dollars. Though I did not see a written estimate, I agreed to pay that amount that was discussed on the phone. When the bill came there were added expenses for labor that were not included in the previously discussed estimate.\r\nWhen I contacted the company I got to speak to the owner. He was very defensive and confrontational and a hot head to say the least. \r\nFrom speaking to another person whom I know did business with the company, they had similar experiences with the owner.\r\nI would avoid them if possible.\r\n

Pros: Job was finished

Cons: Costs added that were not agreed upon

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