Storage R US

★☆☆☆☆
  • 900 NW Rogers Lane

    Lawton, OK 73507

    Map & Directions
  • 580-786-4834

Transportation & Storage

Transportation & Storage
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Save yourself the trouble and STAY AWAY!!!
Storage R Us is so corrupt and dysfunctional that I have had to report this incident to Ft. Sill. Storage R Us in Lawton, OK in 2012 seemed friendly to the military and run by a respectable couple. I had coordinated to store both of my vehicles there as it was closer than the Dallas Government storage location. I had made an agreement that my vehicles would be Stored and started/moved each month. Six months into the agreement (as their logs show) they stopped maintaining the vehicles and failed to notify me the customer. They attempt to notify me in 2.5 years or even bring it up in the multiple phone conversations and emails yet continued to bill me as if they were complying. If notified I would have made other arrangements thus terminating my storage and leaving another of their units unoccupied. Thus, the vehicles went un-started for over two years. This resulted in over $2000 dollars of unscheduled maintenance and dry rotted gaskets and seals. Upon further inspection of the storage units, in which only Storage R Us had the keys, it was found that the car cover and stereo were both missing from the units. There response, "We are not responsible for the contents of a storage unit." I guess I should just be happy the car was still there.
This establishment has no business dealing with the military or the general public in the future and they clearly say anything to get you in the door but fail to fulfill promises. service or even common courtesy. After trying numerous times to rectify the situation (just replacing the cover and radio) the company has stopped returning correspondence. I hope they truly appreciate this review as well as my continual support (sarcasm) by word of mouth.

1
★☆☆☆☆

Save yourself the trouble and STAY AWAY!!!
Storage R Us is so corrupt and dysfunctional that I have had to report this incident to Ft. Sill. Storage R Us in Lawton, OK in 2012 seemed friendly to the military and run by a respectable couple. I had coordinated to store both of my vehicles there as it was closer than the Dallas Government storage location. I had made an agreement that my vehicles would be Stored and started/moved each month. Six months into the agreement (as their logs show) they stopped maintaining the vehicles and failed to notify me the customer. They attempt to notify me in 2.5 years or even bring it up in the multiple phone conversations and emails yet continued to bill me as if they were complying. If notified I would have made other arrangements thus terminating my storage and leaving another of their units unoccupied. Thus, the vehicles went un-started for over two years. This resulted in over $2000 dollars of unscheduled maintenance and dry rotted gaskets and seals. Upon further inspection of the storage units, in which only Storage R Us had the keys, it was found that the car cover and stereo were both missing from the units. There response, "We are not responsible for the contents of a storage unit." I guess I should just be happy the car was still there.
This establishment has no business dealing with the military or the general public in the future and they clearly say anything to get you in the door but fail to fulfill promises. service or even common courtesy. After trying numerous times to rectify the situation (just replacing the cover and radio) the company has stopped returning correspondence. I hope they truly appreciate this review as well as my continual support (sarcasm) by word of mouth.

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