OKC Auto Works

★★★★★
  • 701 SE 89th St.

    Oklahoma City, OK 73149

    Map & Directions
  • 405-634-8200

About OKC Auto Works

Categories
  • Automotive Repair
Details
  • Engine Repair
  • Brake Repair
  • Auto Diagnostics
Hours
M-F 7am-6pm, Sa-Su Closed (24-Hour Towing (405) 794-0995)
Special Offer
Call Today
Emails
  • CustomerService@OKCAutoWorks.com
Phones
  • Fax (405-634-8200)
Year Established
  • 2002
Keywords
  • Air Conditioning
  • Auto Collision Repair
  • Auto Mechanical Repair
  • Auto Repair
  • Computerized Damage Appraisal
Payment Options
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Napa
Services
  • Auto Collision Repair
  • Complete And Accurate Computerized Damage Appraisals
  • High Quality Collision Repair
  • State-Of-The-Art Laser Measuring For Frames
  • Pdr: Paintless Dent Repair & Hail Damage Removal
  • Auto Mechanical Repair
  • Air Conditioning
  • Alternator
  • Axles
  • Battery

Automotive

Automotive
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I broke down a couple miles from here. I called after hours, and got an answer. He said he'd be happy to come and get me and take me to a hotel nearby. As it turns out, I hobbled in on my own with my camper in tow. He said that we'll get started on the jeep at 9am, but it would be ok to pop the camper and save $100. on the hotel. He already had my jeep diagnosed before I could park it. Super nice guy!

5
★★★★★

I broke down a couple miles from here. I called after hours, and got an answer. He said he'd be happy to come and get me and take me to a hotel nearby. As it turns out, I hobbled in on my own with my camper in tow. He said that we'll get started on the jeep at 9am, but it would be ok to pop the camper and save $100. on the hotel. He already had my jeep diagnosed before I could park it. Super nice guy!

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.

I broke down a couple miles from here. I called after hours, and got an answer. He said he'd be happy to come and get me and take me to a hotel nearby. As it turns out, I hobbled in on my own with my camper in tow. He said that we'll get

3
★★★★★

I broke down a couple miles from here. I called after hours, and got an answer. He said he'd be happy to come and get me and take me to a hotel nearby. As it turns out, I hobbled in on my own with my camper in tow. He said that we'll get

.

We put a jar of fuel system cleaner in it, and we're good to go. These guys are a class act, and understand karma. You can trust them

5
★★★★★

We put a jar of fuel system cleaner in it, and we're good to go. These guys are a class act, and understand karma. You can trust them

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.

We put a jar of fuel system cleaner in it, and we're good to go. These guys are a class act, and understand karma. You can trust them

3
★★★★★

We put a jar of fuel system cleaner in it, and we're good to go. These guys are a class act, and understand karma. You can trust them

.

They offer really good, straight-forward auto service. I couldn't recommend a mechanic more. I would suggest that you give them a try for yourself.

2
★★★★★

They offer really good, straight-forward auto service. I couldn't recommend a mechanic more. I would suggest that you give them a try for yourself.

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Had service done on my Lexus IS250 here. Staff were all very friendly, prices were great, job was pretty quick, though I had a appointment. This shop came recommended to me by a friend who drives a Benz

5
★★★★★

Had service done on my Lexus IS250 here. Staff were all very friendly, prices were great, job was pretty quick, though I had a appointment. This shop came recommended to me by a friend who drives a Benz

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Had service done on my Lexus IS250 here. Staff were all very friendly, prices were great, job was pretty quick, though I had a appointment. This shop came recommended to me by a friend who drives a Benz

2
★★★★★

Had service done on my Lexus IS250 here. Staff were all very friendly, prices were great, job was pretty quick, though I had a appointment. This shop came recommended to me by a friend who drives a Benz

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Very happy with the services provided here. I will be back for sure and also will recommend friends and my brothers.

2
★★★★★

Very happy with the services provided here. I will be back for sure and also will recommend friends and my brothers.

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Very happy with the services provided here. I will be back for sure and also will recommend friends and my brothers.

5
★★★★★

Very happy with the services provided here. I will be back for sure and also will recommend friends and my brothers.

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.

I only intended to have a quick oil change here and asked if they could also install my brake pads and rotors. I had all the wrong parts, but the guys came up with the correct ones within an hour and had my car all ready to go within 2. The price was very reasonable especially considering the level of service I received. They did a great job and were friendly and knowledgeable. I would refer them to others and of course return again for my auto service.

2
★★★★★

I only intended to have a quick oil change here and asked if they could also install my brake pads and rotors. I had all the wrong parts, but the guys came up with the correct ones within an hour and had my car all ready to go within 2. The price was very reasonable especially considering the level of service I received. They did a great job and were friendly and knowledgeable. I would refer them to others and of course return again for my auto service.

.

I only intended to have a quick oil change here and asked if they could also install my brake pads and rotors. I had all the wrong parts, but the guys came up with the correct ones within an hour and had my car all ready to go within 2. The price was very reasonable especially considering the level of service I received. They did a great job and were friendly and knowledgeable. I would refer them to others and of course return again for my auto service.

5
★★★★★

I only intended to have a quick oil change here and asked if they could also install my brake pads and rotors. I had all the wrong parts, but the guys came up with the correct ones within an hour and had my car all ready to go within 2. The price was very reasonable especially considering the level of service I received. They did a great job and were friendly and knowledgeable. I would refer them to others and of course return again for my auto service.

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.

The process was quick and easy and the most surprising part of my experience was when I came back for minor key Fob battery placements!!! I highly recommend OKC Auto Works and hope they continued success!!!

5
★★★★★

The process was quick and easy and the most surprising part of my experience was when I came back for minor key Fob battery placements!!! I highly recommend OKC Auto Works and hope they continued success!!!

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.

The process was quick and easy and the most surprising part of my experience was when I came back for minor key Fob battery placements!!! I highly recommend OKC Auto Works and hope they continued success!!!

2
★★★★★

The process was quick and easy and the most surprising part of my experience was when I came back for minor key Fob battery placements!!! I highly recommend OKC Auto Works and hope they continued success!!!

.

I enjoy the quick service. I have never been approached or pressured to by any additional services or products. This makes it a pleasant experience.

5
★★★★★

I enjoy the quick service. I have never been approached or pressured to by any additional services or products. This makes it a pleasant experience.

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.

This place is honest and friendly. As I pulled up onto the lot, I was greeted right away, and asked what was the issue with my car. I already knew what was wrong with my car, since I had gone to other places and checked online. They offered the lowest price than all the other competitors had, and didn't try to sell me anything else. (there was something wrong with my brakes). They quickly repaired my car in less than a hour, and I was a happy camper.

2
★★★★★

This place is honest and friendly. As I pulled up onto the lot, I was greeted right away, and asked what was the issue with my car. I already knew what was wrong with my car, since I had gone to other places and checked online. They offered the lowest price than all the other competitors had, and didn't try to sell me anything else. (there was something wrong with my brakes). They quickly repaired my car in less than a hour, and I was a happy camper.

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This place is honest and friendly. As I pulled up onto the lot, I was greeted right away, and asked what was the issue with my car. I already knew what was wrong with my car, since I had gone to other places and checked online. They offered the lowest price than all the other competitors had, and didn't try to sell me anything else. (there was something wrong with my brakes). They quickly repaired my car in less than a hour, and I was a happy camper.

5
★★★★★

This place is honest and friendly. As I pulled up onto the lot, I was greeted right away, and asked what was the issue with my car. I already knew what was wrong with my car, since I had gone to other places and checked online. They offered the lowest price than all the other competitors had, and didn't try to sell me anything else. (there was something wrong with my brakes). They quickly repaired my car in less than a hour, and I was a happy camper.

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On our way to Utah thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

2
★★★★★

On our way to Utah thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

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On our way to Utah thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

5
★★★★★

On our way to Utah thanks to the staff here. We are grateful they made the time to make sure our car was safe and went out of their way to be extra thorough.

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.

Fair, good prices and they give a little extra effort. No discrimination against people who know little or nothing about cars except putting your feet on the gas and brakes. I feel lucky this business is here for me and my fam.

5
★★★★★

Fair, good prices and they give a little extra effort. No discrimination against people who know little or nothing about cars except putting your feet on the gas and brakes. I feel lucky this business is here for me and my fam.

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They are the absolute best. I have trusted them with every one of my family's vehicles. They do a great job and are extremely accommodating. I would refer anyone with car troubles or just looking for someone to maintain their vehicles to them.

5
★★★★★

They are the absolute best. I have trusted them with every one of my family's vehicles. They do a great job and are extremely accommodating. I would refer anyone with car troubles or just looking for someone to maintain their vehicles to them.

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I had some suspension work done on my semi-new, semi-old truck. OKC does good work in this area. Gave me a sharp estimate and stuck to it to keep me under budget and happy.

2
★★★★★

I had some suspension work done on my semi-new, semi-old truck. OKC does good work in this area. Gave me a sharp estimate and stuck to it to keep me under budget and happy.

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Very happy with the services provided here. been coming for a while now and it has been nothing but good all the way around.

2
★★★★★

Very happy with the services provided here. been coming for a while now and it has been nothing but good all the way around.

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Very happy with the services provided here. been coming for a while now and it has been nothing but good all the way around.

5
★★★★★

Very happy with the services provided here. been coming for a while now and it has been nothing but good all the way around.

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1 out of 1 people found this review helpful.

.

Since I have had good luck here in the past, I brought my car here because my tire had a leak. They fixed it up for me while I waited and didn't charge me! I know I will be going here for a long time.

2
★★★★★

Since I have had good luck here in the past, I brought my car here because my tire had a leak. They fixed it up for me while I waited and didn't charge me! I know I will be going here for a long time.

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I needed to replace the brakes on my truck, and this place was recommended by good friends of ours. They were not wrong. The staff is very professional and trustworthy. The entire process was explained to me, and the timeline and estimated costs were all honored. My truck is now braking like new.

2
★★★★★

I needed to replace the brakes on my truck, and this place was recommended by good friends of ours. They were not wrong. The staff is very professional and trustworthy. The entire process was explained to me, and the timeline and estimated costs were all honored. My truck is now braking like new.

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Since I have had good luck here in the past, I brought my car here because my tire had a leak. They fixed it up for me while I waited and didn't charge me! I know I will be going here for a long time.

5
★★★★★

Since I have had good luck here in the past, I brought my car here because my tire had a leak. They fixed it up for me while I waited and didn't charge me! I know I will be going here for a long time.

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1 out of 1 people found this review helpful.

.

I needed to replace the brakes on my truck, and this place was recommended by good friends of ours. They were not wrong. The staff is very professional and trustworthy. The entire process was explained to me, and the timeline and estimated costs were all honored. My truck is now braking like new.

5
★★★★★

I needed to replace the brakes on my truck, and this place was recommended by good friends of ours. They were not wrong. The staff is very professional and trustworthy. The entire process was explained to me, and the timeline and estimated costs were all honored. My truck is now braking like new.

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OKC Auto work goes out of their way to make sure you??re happy I really enjoy the service and the staff and managers are all so friendly! And I know I'm going to get the best price when getting repairs!

5
★★★★★

OKC Auto work goes out of their way to make sure you??re happy I really enjoy the service and the staff and managers are all so friendly! And I know I'm going to get the best price when getting repairs!

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.

I??ve only used them once, but will certainly do so again if needed. Fixed a minor dent on the door for less than the estimate of both $$$ and time. They washed the car spotless afterwards and handled insurance impeccably. Good job!

2
★★★★★

I??ve only used them once, but will certainly do so again if needed. Fixed a minor dent on the door for less than the estimate of both $$$ and time. They washed the car spotless afterwards and handled insurance impeccably. Good job!

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I have been going to OKC Auto Works for some years now. I would not take my car anywhere else. The mechanic is the nicest guy, trustworthy, honest and an expert!

2
★★★★★

I have been going to OKC Auto Works for some years now. I would not take my car anywhere else. The mechanic is the nicest guy, trustworthy, honest and an expert!

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I have been going to OKC Auto Works for some years now. I would not take my car anywhere else. The mechanic is the nicest guy, trustworthy, honest and an expert!

5
★★★★★

I have been going to OKC Auto Works for some years now. I would not take my car anywhere else. The mechanic is the nicest guy, trustworthy, honest and an expert!

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They were great!!!! This shop was really clean, professional and very accommodating as well. I brought my car in got it fixed and they did a great job too.

5
★★★★★

They were great!!!! This shop was really clean, professional and very accommodating as well. I brought my car in got it fixed and they did a great job too.

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.

They were great!!!! This shop was really clean, professional and very accommodating as well. I brought my car in got it fixed and they did a great job too.

2
★★★★★

They were great!!!! This shop was really clean, professional and very accommodating as well. I brought my car in got it fixed and they did a great job too.

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I had a great experience here at OKC Auto Works, I was able to get an oil change during my lunch and they were pretty fast and did a great job. The staff was really nice, very professional as well, and they were also cheaper and convenient than the regular auto shop I go to. They were great and when I need my next service I know where to come to now, thanks OKC Auto Works.

2
★★★★★

I had a great experience here at OKC Auto Works, I was able to get an oil change during my lunch and they were pretty fast and did a great job. The staff was really nice, very professional as well, and they were also cheaper and convenient than the regular auto shop I go to. They were great and when I need my next service I know where to come to now, thanks OKC Auto Works.

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I had a great experience here at OKC Auto Works, I was able to get an oil change during my lunch and they were pretty fast and did a great job. The staff was really nice, very professional as well, and they were also cheaper and convenient than the regular auto shop I go to. They were great and when I need my next service I know where to come to now, thanks OKC Auto Works.

5
★★★★★

I had a great experience here at OKC Auto Works, I was able to get an oil change during my lunch and they were pretty fast and did a great job. The staff was really nice, very professional as well, and they were also cheaper and convenient than the regular auto shop I go to. They were great and when I need my next service I know where to come to now, thanks OKC Auto Works.

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.

I was in a terrible wreck. the front end of my car was damaged badly. I was considering getting A new car, but my funds were low. I called and spoke to a Jason Challis, He was very friendly. I actually did not bring my car into the shop intill about three weeks after I called. The man that ended up helping me out, was named Ray. He helped me get the car Into and out of the shop as quickly as he possibly could When my firebird was finished I couldnt of been happier. The car looked great, it was clean and I was back in business. Overall OKC Auto works is customer friendly business. They do a great Job the first time around. I feel Iike I will be a long time customer for all my auto needs!

2
★★★★★

I was in a terrible wreck. the front end of my car was damaged badly. I was considering getting A new car, but my funds were low. I called and spoke to a Jason Challis, He was very friendly. I actually did not bring my car into the shop intill about three weeks after I called. The man that ended up helping me out, was named Ray. He helped me get the car Into and out of the shop as quickly as he possibly could When my firebird was finished I couldnt of been happier. The car looked great, it was clean and I was back in business. Overall OKC Auto works is customer friendly business. They do a great Job the first time around. I feel Iike I will be a long time customer for all my auto needs!

.

I have been taking my car to OKC autoworks for service for years. they do a wonderful job. I week and a half ago I rolled A stop sign causing someone to t bone me. As much as I hate to say it. the accident was my fault. My passenger side door was damaged in the wreck. I talked to the rep there. His name was Joe. He helped me out very much. We got my truck in there and had it fixed. The finished job looked great, plus my truck was cleaner then ever! If I had more then two thumbs I would put them up. Keep doing what you do best OKC Autoworks!

2
★★★★★

I have been taking my car to OKC autoworks for service for years. they do a wonderful job. I week and a half ago I rolled A stop sign causing someone to t bone me. As much as I hate to say it. the accident was my fault. My passenger side door was damaged in the wreck. I talked to the rep there. His name was Joe. He helped me out very much. We got my truck in there and had it fixed. The finished job looked great, plus my truck was cleaner then ever! If I had more then two thumbs I would put them up. Keep doing what you do best OKC Autoworks!

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Two months ago someone rear ended me on 12th street and Janeway in moore. I was looking for a good body shop that would fix my car(2007 honda civic) properly and for the right price. My friend recommend okc auto works right off of 89th st. I ended up taking my car there. It was a great Idea! The estimator I had was Jason Challis. He was extremely helpful. He Wrote the up the total cost and explained what they had to do to get my car back to normal. I handed my car over to them and let them do their repairs. When Jason called me back up I was actually surprised. I was supposed to pick my car up on a Friday. He called me on a Thursday letting me know that it was finished. I ended up getting my car back a day earlier then sceduled. Which is always a good thing. When I went to pick up my car. The bumber was perfect. They couldnt of done a better job anywhere! They also did a full detail and it was the cleanest it's been in years. It looked like I just bought it off the lot again. I also liked how they gave me some touch up paint that I could use it for some chips and small scratch's my Civic had developed over the year's. OKC Auto works its great. I would recommend it to anyone!

2
★★★★★

Two months ago someone rear ended me on 12th street and Janeway in moore. I was looking for a good body shop that would fix my car(2007 honda civic) properly and for the right price. My friend recommend okc auto works right off of 89th st. I ended up taking my car there. It was a great Idea! The estimator I had was Jason Challis. He was extremely helpful. He Wrote the up the total cost and explained what they had to do to get my car back to normal. I handed my car over to them and let them do their repairs. When Jason called me back up I was actually surprised. I was supposed to pick my car up on a Friday. He called me on a Thursday letting me know that it was finished. I ended up getting my car back a day earlier then sceduled. Which is always a good thing. When I went to pick up my car. The bumber was perfect. They couldnt of done a better job anywhere! They also did a full detail and it was the cleanest it's been in years. It looked like I just bought it off the lot again. I also liked how they gave me some touch up paint that I could use it for some chips and small scratch's my Civic had developed over the year's. OKC Auto works its great. I would recommend it to anyone!

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OKC Auto Works had my car for 5 weeks, a week and a half of this time was due to a 'backordered' part. Sean and the front desk staff were extremely helpful and nice, in the beginning, calling me with updates and keeping me informed of what was going on. I picked up my car and within 3 hours the check engine light was on and my car was overheating like crazy. I took it back in the next day and they hadn't 'burped the radiator.' Really, you had my car for 5 weeks and forgot to do something this simple? There was also a problem with the hood of my car and inexplicably there was a bump out on my dash where the passenger airbag is, even though it was not deployed in my accident. They fixed everything but the dash and told me they would call to have me bring it back in for that. 3 days later, my check engine light was on AGAIN and still no phone call about the dash. It was several days before I could take it back in and when I did, Sean no longer worked there and Jason was my new rep. They told me to bring the car in the following Monday to be dropped off and pick up a rental at their expense. By this time my hood had developed a new problem of bouncing on a bumpy road, such as I-40. When I dropped my car off, they had forgotten to get me a rental and provided me with their 'loaner' vehicle. It was an '03 PT Cruiser with front bumper and grill damage, a huge crack through the windshield, brake issues where it made a loud noise and shook every time you stopped and any hump or bump in the road made the car shake back and forth, plus it smelled, oh and the driver armrest was missing. I was not only embarrassed to drive this vehicle and park it in front of my house, but felt very unsafe driving it. I spoke with the manager, Kelly, regarding this and he agreed to have me bring it back and give me a rental as I was previously told I would have. When I went to trade in the loaner my car was miraculously done, in only 2 days! The rep, Jason, however told me that they were doing me a 'favor' fixing it free of charge, even though they state that their work is guaranteed for the life of the vehicle as long as you own the car, because what I brought the car back in for was 'unrelated to my accident.' Oh really, so all these problems just magically appeared on a car that I had driven only a year and had no previous issues before I was in my accident and it spent 5 weeks in your body shop? I spoke with the once kind and helpful manager, Kelly, again and he agreed with his rep that they had done me a huge favor, and based on my response that he probably should have just left it undone for me to deal with my insurance company 'that probably wouldn't have paid for it anyway.' I'm sorry but this is not how you treat customers, EVER! I also had a check issue with them, where I was told they would hold my check, that I was unaware I'd have to pay at pickup(my deductible) since the accident was not my fault, until I called them to give the go ahead for deposit. 1 week later the check cleared my account without so much as a phone call to tell me they were depositing it. I understand if they couldn't hold it any longer, but at least have the decency to make someone aware that their account is about to have a large amount withdrawn and possibly over drafted! Please do not take your car here, it would be a mistake and shame if you had to go through anything similar to what I did.

0
★☆☆☆☆

OKC Auto Works had my car for 5 weeks, a week and a half of this time was due to a 'backordered' part. Sean and the front desk staff were extremely helpful and nice, in the beginning, calling me with updates and keeping me informed of what was going on. I picked up my car and within 3 hours the check engine light was on and my car was overheating like crazy. I took it back in the next day and they hadn't 'burped the radiator.' Really, you had my car for 5 weeks and forgot to do something this simple? There was also a problem with the hood of my car and inexplicably there was a bump out on my dash where the passenger airbag is, even though it was not deployed in my accident. They fixed everything but the dash and told me they would call to have me bring it back in for that. 3 days later, my check engine light was on AGAIN and still no phone call about the dash. It was several days before I could take it back in and when I did, Sean no longer worked there and Jason was my new rep. They told me to bring the car in the following Monday to be dropped off and pick up a rental at their expense. By this time my hood had developed a new problem of bouncing on a bumpy road, such as I-40. When I dropped my car off, they had forgotten to get me a rental and provided me with their 'loaner' vehicle. It was an '03 PT Cruiser with front bumper and grill damage, a huge crack through the windshield, brake issues where it made a loud noise and shook every time you stopped and any hump or bump in the road made the car shake back and forth, plus it smelled, oh and the driver armrest was missing. I was not only embarrassed to drive this vehicle and park it in front of my house, but felt very unsafe driving it. I spoke with the manager, Kelly, regarding this and he agreed to have me bring it back and give me a rental as I was previously told I would have. When I went to trade in the loaner my car was miraculously done, in only 2 days! The rep, Jason, however told me that they were doing me a 'favor' fixing it free of charge, even though they state that their work is guaranteed for the life of the vehicle as long as you own the car, because what I brought the car back in for was 'unrelated to my accident.' Oh really, so all these problems just magically appeared on a car that I had driven only a year and had no previous issues before I was in my accident and it spent 5 weeks in your body shop? I spoke with the once kind and helpful manager, Kelly, again and he agreed with his rep that they had done me a huge favor, and based on my response that he probably should have just left it undone for me to deal with my insurance company 'that probably wouldn't have paid for it anyway.' I'm sorry but this is not how you treat customers, EVER! I also had a check issue with them, where I was told they would hold my check, that I was unaware I'd have to pay at pickup(my deductible) since the accident was not my fault, until I called them to give the go ahead for deposit. 1 week later the check cleared my account without so much as a phone call to tell me they were depositing it. I understand if they couldn't hold it any longer, but at least have the decency to make someone aware that their account is about to have a large amount withdrawn and possibly over drafted! Please do not take your car here, it would be a mistake and shame if you had to go through anything similar to what I did.

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OKC Auto Works had my car for 5 weeks, a week and a half of this time was due to a 'backordered' part. Sean and the front desk staff were extremely helpful and nice, in the beginning, calling me with updates and keeping me informed of what was going on. I picked up my car and within 3 hours the check engine light was on and my car was overheating like crazy. I took it back in the next day and they hadn't 'burped the radiator.' Really, you had my car for 5 weeks and forgot to do something this simple? There was also a problem with the hood of my car and inexplicably there was a bump out on my dash where the passenger airbag is, even though it was not deployed in my accident. They fixed everything but the dash and told me they would call to have me bring it back in for that. 3 days later, my check engine light was on AGAIN and still no phone call about the dash. It was several days before I could take it back in and when I did, Sean no longer worked there and Jason was my new rep. They told me to bring the car in the following Monday to be dropped off and pick up a rental at their expense. By this time my hood had developed a new problem of bouncing on a bumpy road, such as I-40. When I dropped my car off, they had forgotten to get me a rental and provided me with their 'loaner' vehicle. It was an '03 PT Cruiser with front bumper and grill damage, a huge crack through the windshield, brake issues where it made a loud noise and shook every time you stopped and any hump or bump in the road made the car shake back and forth, plus it smelled, oh and the driver armrest was missing. I was not only embarrassed to drive this vehicle and park it in front of my house, but felt very unsafe driving it. I spoke with the manager, Kelly, regarding this and he agreed to have me bring it back and give me a rental as I was previously told I would have. When I went to trade in the loaner my car was miraculously done, in only 2 days! The rep, Jason, however told me that they were doing me a 'favor' fixing it free of charge, even though they state that their work is guaranteed for the life of the vehicle as long as you own the car, because what I brought the car back in for was 'unrelated to my accident.' Oh really, so all these problems just magically appeared on a car that I had driven only a year and had no previous issues before I was in my accident and it spent 5 weeks in your body shop? I spoke with the once kind and helpful manager, Kelly, again and he agreed with his rep that they had done me a huge favor, and based on my response that he probably should have just left it undone for me to deal with my insurance company 'that probably wouldn't have paid for it anyway.' I'm sorry but this is not how you treat customers, EVER! I also had a check issue with them, where I was told they would hold my check, that I was unaware I'd have to pay at pickup(my deductible) since the accident was not my fault, until I called them to give the go ahead for deposit. 1 week later the check cleared my account without so much as a phone call to tell me they were depositing it. I understand if they couldn't hold it any longer, but at least have the decency to make someone aware that their account is about to have a large amount withdrawn and possibly over drafted! Please do not take your car here, it would be a mistake and shame if you had to go through anything similar to what I did.

1
★☆☆☆☆

OKC Auto Works had my car for 5 weeks, a week and a half of this time was due to a 'backordered' part. Sean and the front desk staff were extremely helpful and nice, in the beginning, calling me with updates and keeping me informed of what was going on. I picked up my car and within 3 hours the check engine light was on and my car was overheating like crazy. I took it back in the next day and they hadn't 'burped the radiator.' Really, you had my car for 5 weeks and forgot to do something this simple? There was also a problem with the hood of my car and inexplicably there was a bump out on my dash where the passenger airbag is, even though it was not deployed in my accident. They fixed everything but the dash and told me they would call to have me bring it back in for that. 3 days later, my check engine light was on AGAIN and still no phone call about the dash. It was several days before I could take it back in and when I did, Sean no longer worked there and Jason was my new rep. They told me to bring the car in the following Monday to be dropped off and pick up a rental at their expense. By this time my hood had developed a new problem of bouncing on a bumpy road, such as I-40. When I dropped my car off, they had forgotten to get me a rental and provided me with their 'loaner' vehicle. It was an '03 PT Cruiser with front bumper and grill damage, a huge crack through the windshield, brake issues where it made a loud noise and shook every time you stopped and any hump or bump in the road made the car shake back and forth, plus it smelled, oh and the driver armrest was missing. I was not only embarrassed to drive this vehicle and park it in front of my house, but felt very unsafe driving it. I spoke with the manager, Kelly, regarding this and he agreed to have me bring it back and give me a rental as I was previously told I would have. When I went to trade in the loaner my car was miraculously done, in only 2 days! The rep, Jason, however told me that they were doing me a 'favor' fixing it free of charge, even though they state that their work is guaranteed for the life of the vehicle as long as you own the car, because what I brought the car back in for was 'unrelated to my accident.' Oh really, so all these problems just magically appeared on a car that I had driven only a year and had no previous issues before I was in my accident and it spent 5 weeks in your body shop? I spoke with the once kind and helpful manager, Kelly, again and he agreed with his rep that they had done me a huge favor, and based on my response that he probably should have just left it undone for me to deal with my insurance company 'that probably wouldn't have paid for it anyway.' I'm sorry but this is not how you treat customers, EVER! I also had a check issue with them, where I was told they would hold my check, that I was unaware I'd have to pay at pickup(my deductible) since the accident was not my fault, until I called them to give the go ahead for deposit. 1 week later the check cleared my account without so much as a phone call to tell me they were depositing it. I understand if they couldn't hold it any longer, but at least have the decency to make someone aware that their account is about to have a large amount withdrawn and possibly over drafted! Please do not take your car here, it would be a mistake and shame if you had to go through anything similar to what I did.

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