Fountains At Canterbury

★★★☆☆
35.5946 -97.5377
Map and Directions to Fountains At Canterbury

405-751-3600

1404 NW 122nd St

Oklahoma City, OK

73114

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Health & Medical

Health & Medical
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Reviews 1 - 22 of 22.
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The physical therapists at this facility were the best, but never leave a loved one there to stay. The nurses are great, but the nurses aides are worthless, the place is never cleaned and the kitchen staff and waitresses should be ashamed of themselves. If you only need physical therapy find a private facility and pay for it. This place does not even deserve one star! So you won't print this unless I write more. Ok, this place is completely worthless. I wouldn't place Dan animal in this facility!

1
★☆☆☆☆

The physical therapists at this facility were the best, but never leave a loved one there to stay. The nurses are great, but the nurses aides are worthless, the place is never cleaned and the kitchen staff and waitresses should be ashamed of themselves. If you only need physical therapy find a private facility and pay for it. This place does not even deserve one star! So you won't print this unless I write more. Ok, this place is completely worthless. I wouldn't place Dan animal in this facility!

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My loved one has been at Fountains @canterbury for many years. The independent living is very nice. They food there is good, the staff is friendly and they have great parties. The Springs nice that it has been remodeled. The 1 think they need to improve is the response to calls from the patients rooms. I have also witnessed NA's that were not smart enough to be nice to my loved one while I was standing right there. I have also known for my loved one to have their personal property stolen from there. Thankfully he has only had to be there for recovery a few times. But if he needed to go back there I would allow it for a short period of time. My loved one is currently in the Inn which is assisted living. The nurses there are very loving, very caring, and I feel they take good care of my loved one. BUT the Inn needs to be remodeled. It looks bad. The food is absolutely gross. I can not understand this. There's no reason for us to be able to walk down the hall to the town center. The service there is very slow and it seems very understaffed. The laundry has lost a large amount of their clothes but house keeping does a good job but they need to focus on the bathroom a little more.

3
★★★☆☆

My loved one has been at Fountains @canterbury for many years. The independent living is very nice. They food there is good, the staff is friendly and they have great parties. The Springs nice that it has been remodeled. The 1 think they need to improve is the response to calls from the patients rooms. I have also witnessed NA's that were not smart enough to be nice to my loved one while I was standing right there. I have also known for my loved one to have their personal property stolen from there. Thankfully he has only had to be there for recovery a few times. But if he needed to go back there I would allow it for a short period of time. My loved one is currently in the Inn which is assisted living. The nurses there are very loving, very caring, and I feel they take good care of my loved one. BUT the Inn needs to be remodeled. It looks bad. The food is absolutely gross. I can not understand this. There's no reason for us to be able to walk down the hall to the town center. The service there is very slow and it seems very understaffed. The laundry has lost a large amount of their clothes but house keeping does a good job but they need to focus on the bathroom a little more.

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My mother has been in this skilled nursing facility several times and she has had excellent care and rehab. The only complaint was that the food was alittle less than desired. The nurses and aids were always good to her. I never saw anything that was derogatory in her care, The rooms were very nice and always kept clean.

Maybe the bad reviews were long ago, because I found nothing to complain about.
Laura

4
★★★★☆

My mother has been in this skilled nursing facility several times and she has had excellent care and rehab. The only complaint was that the food was alittle less than desired. The nurses and aids were always good to her. I never saw anything that was derogatory in her care, The rooms were very nice and always kept clean.

Maybe the bad reviews were long ago, because I found nothing to complain about.
Laura

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This horrible excuse for a skilled nursing facility does not deserve the 1 star I had to put on here to give this review. My 72 year old Father had back surgery and was sent to this awful place for Rehab. He has been there 5 excrutiating long days and has had Physical therapy twice. Rings are suppose to be on his bed so he can pull himself up but NO RINGS. He is suppose to receive his pain medication every 8 hours. This horrible place gives it to him MAYBE every 10-12 hours. He has staples from his tailbone up to the middle of his back and cannot get out of bed because maintenance (for 5 days now) cannot put rings on the bed. I beg you- DO NOT LET YOUR FAMILY MEMBER OR FRIENDS BE ABUSED BY THIS TERRIBLE PLACE. It is very obvious that they are in this business for the money and do not really care about the patients.

1
★☆☆☆☆

This horrible excuse for a skilled nursing facility does not deserve the 1 star I had to put on here to give this review. My 72 year old Father had back surgery and was sent to this awful place for Rehab. He has been there 5 excrutiating long days and has had Physical therapy twice. Rings are suppose to be on his bed so he can pull himself up but NO RINGS. He is suppose to receive his pain medication every 8 hours. This horrible place gives it to him MAYBE every 10-12 hours. He has staples from his tailbone up to the middle of his back and cannot get out of bed because maintenance (for 5 days now) cannot put rings on the bed. I beg you- DO NOT LET YOUR FAMILY MEMBER OR FRIENDS BE ABUSED BY THIS TERRIBLE PLACE. It is very obvious that they are in this business for the money and do not really care about the patients.

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The way I understand it, this community was purchased by Watermark from Sunrise and has been on the up and up ever since. Watermark has poured money into the community (totally remodeling the skilled nursing and independent living buildings) and staffed above the state regulations. I recommend doing your research on any facility, but in doing so definitely tour the community and see for yourself. I think you will be pleased at the caring spirit of the staff and the quality of care.

5
★★★★★

The way I understand it, this community was purchased by Watermark from Sunrise and has been on the up and up ever since. Watermark has poured money into the community (totally remodeling the skilled nursing and independent living buildings) and staffed above the state regulations. I recommend doing your research on any facility, but in doing so definitely tour the community and see for yourself. I think you will be pleased at the caring spirit of the staff and the quality of care.

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I have noticed some bad reviews but nobody every rights the good reviews. I am her to say i have checked my mother into Canterbury from another skilled nursing place and im here to tell you i should have taken her to Canterbury first. The staff is nice the treated her so well and i know this because i was with her everyday. I also have to throw in the admitting person his name is Chris he always had a smile on his face and was willing to go above and beyond for the residents and their family members he is a total asset to this company and i hope they know that. I would recomend this place to anyone thanks for all that you do.

5
★★★★★

I have noticed some bad reviews but nobody every rights the good reviews. I am her to say i have checked my mother into Canterbury from another skilled nursing place and im here to tell you i should have taken her to Canterbury first. The staff is nice the treated her so well and i know this because i was with her everyday. I also have to throw in the admitting person his name is Chris he always had a smile on his face and was willing to go above and beyond for the residents and their family members he is a total asset to this company and i hope they know that. I would recomend this place to anyone thanks for all that you do.

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1 out of 1 people found this review helpful.

.

cochroaches urinr poop oh my this too bad for the people who live there this places is a bad place they need to have state come in and close them down for the way they are trating the people who live there and not only that but the way they treat employees in front of family memebers with fighting arguing and fighting very unaaceptable and it seems like to me they are always sort of staff...

1
★☆☆☆☆

cochroaches urinr poop oh my this too bad for the people who live there this places is a bad place they need to have state come in and close them down for the way they are trating the people who live there and not only that but the way they treat employees in front of family memebers with fighting arguing and fighting very unaaceptable and it seems like to me they are always sort of staff...

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I use to be employeed there. It is filthy. I can't believe the state hasn't shut this place down. Please do not go there.

1
★☆☆☆☆

I use to be employeed there. It is filthy. I can't believe the state hasn't shut this place down. Please do not go there.

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My mother was just discharged to go home from a rehabilation stay at this facility. She enjoys being back home and is doing well. She was admitted in January 2010. She had made some friends there and received excellent care from all the staff there. The staff was very kind and attentative to her needs, as well as making us feel welcomed. They have made it possible for her to remind at home for now. I would recommend this facility to anyone that needs rehabilitation and if anyone in our family needs nursing care in the future we will definetly take them to Canterbury.

5
★★★★★

My mother was just discharged to go home from a rehabilation stay at this facility. She enjoys being back home and is doing well. She was admitted in January 2010. She had made some friends there and received excellent care from all the staff there. The staff was very kind and attentative to her needs, as well as making us feel welcomed. They have made it possible for her to remind at home for now. I would recommend this facility to anyone that needs rehabilitation and if anyone in our family needs nursing care in the future we will definetly take them to Canterbury.

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1 out of 1 people found this review helpful.

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Please don't allow your family members to stay here. My 92 year old father was dropped on the floor right in front of me while a nurse and an aide was putting him in his bed from the wheelchair. The nurse then pulled my father up by the waist of his sweat pants onto the bed. He already had a bad bed sore on his bottom and one on his heel. The fall hurt him. No one should ever be lifted in that manner. Two different times dad was sent back to the hospital. The first time was within 24 hours of arriving and the second time he was in critical condition by the time he arrived. I was not notified when they sent him to the hospital. A family friend contact me 3 hours later to inform me he was at hospital. He remains in the hospital at this date 3-19-10 and has been there over 3 weeks. The chances of him surviving past 6 weeks is slim according to doctors. He has suffered more than any human should. Up until his first trip to the hospital on January 27,2010, he was active, driving, living alone and caring for himself. Now, he can't even sit alone, walk, turn in his bed or feed himself. The nurse told me the pressure sore on his bottom was a mild yeast infection which later proved not to be true. Only after I discovered blood every day on his bedding did I discover the heel wound, did they even treat the sores. A baby's fist could fit down into the sore on his heel. His catheter was never changed from when he came from the hospital until I noticed that it was broken and on the floor with urine dripping out. An infection started, staph infection set in from the bedsores and he developed bacteria infection in his blood stream. They only changed the bag part not the catheter itself..Please keep him in your thoughts and prayers and beware.

1
★☆☆☆☆

Please don't allow your family members to stay here. My 92 year old father was dropped on the floor right in front of me while a nurse and an aide was putting him in his bed from the wheelchair. The nurse then pulled my father up by the waist of his sweat pants onto the bed. He already had a bad bed sore on his bottom and one on his heel. The fall hurt him. No one should ever be lifted in that manner. Two different times dad was sent back to the hospital. The first time was within 24 hours of arriving and the second time he was in critical condition by the time he arrived. I was not notified when they sent him to the hospital. A family friend contact me 3 hours later to inform me he was at hospital. He remains in the hospital at this date 3-19-10 and has been there over 3 weeks. The chances of him surviving past 6 weeks is slim according to doctors. He has suffered more than any human should. Up until his first trip to the hospital on January 27,2010, he was active, driving, living alone and caring for himself. Now, he can't even sit alone, walk, turn in his bed or feed himself. The nurse told me the pressure sore on his bottom was a mild yeast infection which later proved not to be true. Only after I discovered blood every day on his bedding did I discover the heel wound, did they even treat the sores. A baby's fist could fit down into the sore on his heel. His catheter was never changed from when he came from the hospital until I noticed that it was broken and on the floor with urine dripping out. An infection started, staph infection set in from the bedsores and he developed bacteria infection in his blood stream. They only changed the bag part not the catheter itself..Please keep him in your thoughts and prayers and beware.

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Business Response:

Dissatisfied I am sorry this was your experience, which is not to my standards. If you will call me at 405-751-3600 ext. 255, I will do everything I can to make this right. Sincerely, Greg Guymon, Executive Director
.

We got a call early one morning saying that Mom needed to go to the hospital because her leg was bleeding & needed stitches. Mother had edema in both legs & when edema gets bad enough, the skin will split open & release itself. Not to the tune of needing 52 stitches. The head nurse said something along the lines of, "It is so good now that your Moms swelling is down." Yes, she actually said that. No sympathy or we are so sorry or we will look into this. One doesnt have to be a nurse or a Dr. to see that Mother's leg did not split open by itself. #1.It would not have bled (it would ooze clear) & #2. The wound would not have been so long & so deep. NO body would fess up, this just happened. Some body actually put their hand through Mothers leg & stayed quiet about it. Mom did not have the strength to get up by herself & she never would have attempted to do so. Also, she could only lay on her back, never on her sides. So the "theory" that perhaps she got her leg caught in the bed rail doesnt work. Thank the good Lord Mothers mind has blocked out what happened, probably for her own sanity.
Mom's portable potty chair was next to her bed, it was never emptied (I was there all day) and she used it more than once. I finally moved it away from the bed so that it would be obvious (a test) & it was still never emptied.
There we not any disposable gloves in the bathroom.
Mom was forgotten at meal time. She wanted it served in her room because of her leg. I had to tell them to bring her food. She got a cold sandwich.
Her medicines were not delivered on time & I stayed 2 days & late 2 nights, I had to ask for her nebulizer treatments, everytime & more than once. Makes you wonder about any oral medicines & if they were given properly?
The wk-end evening nurse was rude to Mother, even with me right there.
I sat in Mom's room listening and timing this nurse before she finally came into Moms room. Mom had called for a pain pill. The nurse was making her night rounds, her cart was right outside Moms door but yet the nurse had a 15 minute gossip time with someone in the hallway.
There are no clocks in the residents room. You would think you would want to help your residents be orientated, aware.
When I was leaving late one night, I noticed in the doorway next to Moms room a long strand of soiled toilet paper laying on the carpet.
Do NOT send anyone to this facility. When Mom first arrived here we were told that the Fountains was aware of their low ratings & they were working hard to change it. They had hired a lot of new people. Phooey & shame shame shame. I have reported them to the state of Okla. & I have photo's if anyone has the stomach for them. Thank-you for reading.
NO STARS for this facility even though to list my review I had to give 1.

1
★☆☆☆☆

We got a call early one morning saying that Mom needed to go to the hospital because her leg was bleeding & needed stitches. Mother had edema in both legs & when edema gets bad enough, the skin will split open & release itself. Not to the tune of needing 52 stitches. The head nurse said something along the lines of, "It is so good now that your Moms swelling is down." Yes, she actually said that. No sympathy or we are so sorry or we will look into this. One doesnt have to be a nurse or a Dr. to see that Mother's leg did not split open by itself. #1.It would not have bled (it would ooze clear) & #2. The wound would not have been so long & so deep. NO body would fess up, this just happened. Some body actually put their hand through Mothers leg & stayed quiet about it. Mom did not have the strength to get up by herself & she never would have attempted to do so. Also, she could only lay on her back, never on her sides. So the "theory" that perhaps she got her leg caught in the bed rail doesnt work. Thank the good Lord Mothers mind has blocked out what happened, probably for her own sanity.
Mom's portable potty chair was next to her bed, it was never emptied (I was there all day) and she used it more than once. I finally moved it away from the bed so that it would be obvious (a test) & it was still never emptied.
There we not any disposable gloves in the bathroom.
Mom was forgotten at meal time. She wanted it served in her room because of her leg. I had to tell them to bring her food. She got a cold sandwich.
Her medicines were not delivered on time & I stayed 2 days & late 2 nights, I had to ask for her nebulizer treatments, everytime & more than once. Makes you wonder about any oral medicines & if they were given properly?
The wk-end evening nurse was rude to Mother, even with me right there.
I sat in Mom's room listening and timing this nurse before she finally came into Moms room. Mom had called for a pain pill. The nurse was making her night rounds, her cart was right outside Moms door but yet the nurse had a 15 minute gossip time with someone in the hallway.
There are no clocks in the residents room. You would think you would want to help your residents be orientated, aware.
When I was leaving late one night, I noticed in the doorway next to Moms room a long strand of soiled toilet paper laying on the carpet.
Do NOT send anyone to this facility. When Mom first arrived here we were told that the Fountains was aware of their low ratings & they were working hard to change it. They had hired a lot of new people. Phooey & shame shame shame. I have reported them to the state of Okla. & I have photo's if anyone has the stomach for them. Thank-you for reading.
NO STARS for this facility even though to list my review I had to give 1.

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2 out of 2 people found this review helpful.

Business Response:

Dissatisfied Dear Pat H., I am sorry this was your experience, which is not to my standards. If you will call me at 405-751-3600 ext. 255, I will do everything I can to make this right. Sincerely, Greg Guymon, Executive Director
.

I can't speak for the skilled nursing facility, but I can say the Assisted Living Center (called the Inn) is great! A friend of mine lives there. Every time I visit (which is almost everyday), it has a pleasant, fun atmosphere and the staff is always helpful. I also like that the Administrator is very visible and active in the care of the patients. I visit at different times in the day and she's always there (so it seems).

It is odd that 2 buildings next to each other can be so different but I'm glad my friend lives in Assisted Living and I would recommend it to others.

4
★★★★☆

I can't speak for the skilled nursing facility, but I can say the Assisted Living Center (called the Inn) is great! A friend of mine lives there. Every time I visit (which is almost everyday), it has a pleasant, fun atmosphere and the staff is always helpful. I also like that the Administrator is very visible and active in the care of the patients. I visit at different times in the day and she's always there (so it seems).

It is odd that 2 buildings next to each other can be so different but I'm glad my friend lives in Assisted Living and I would recommend it to others.

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Business Response:

Thank You Thank you for the positive review. Sincerely, Greg Guymon, Executive Director
.

My mother stayed here to get stronger so she could have surgery. The staff does not care about the patients - they do nothing. My mother had macular degeneration and could not feed herself. We told everyone numerous times that she would need help to eat and we were assured that she would be helped. It was a complete lie!! The physical therapy team had my mother get up and do things that she was not yet physically ready to do. As it ended up, she was rushed to the emergency at Baptist and died there from a massive heart attack!!! I hate this place!

1
★☆☆☆☆

My mother stayed here to get stronger so she could have surgery. The staff does not care about the patients - they do nothing. My mother had macular degeneration and could not feed herself. We told everyone numerous times that she would need help to eat and we were assured that she would be helped. It was a complete lie!! The physical therapy team had my mother get up and do things that she was not yet physically ready to do. As it ended up, she was rushed to the emergency at Baptist and died there from a massive heart attack!!! I hate this place!

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1 out of 1 people found this review helpful.

Business Response:

Sorry I am sorry this was your experience, which is not to my standards. If you will call me at 405-751-3600 ext. 255, I will do everything I can to make this right. Sincerely, Greg Guymon, Executive Director
.

Although the grounds and facilty are beautiful don't let this fool you. My mother was admitted to this skilled nursing facility called "the Springs at Canterbury" to recover from surgery. She was having serious kidney and ureter problems and had to wear a bag attached to a stint from her kidney. I recieved a hysterical call from her at 10:46 PM on a Friday evening. She had a problem with her bag and the urine was backing up causing major toxicity. I immediately raced to the facility to find the front door unlocked with NO security present. In fact, NO ONE was present at all !!! The red light from my mother's call light was flashing at the desk. I went to her room to find her drowned in her own vomit and diarrhea all over the room and bathroom. She had tried to get to the bathroom and nearly collapsed. She had her call light on at least 30 minutes and told one of the staff she was extrememly ill and needed assitance immediately. She said a woman just kept saying "I'll tell the nurse". She said an aide had changed her bed after a thirty minute wait, wet and covered with vomit. The employee then told her someone else would be in...but NO ONE ever came back!!! When I arrived I found NO STAFF for at least 10 minutes then finally a person on staff came out of the family room. She had shut the door and was watching TV less than 20 yards where my mother was crying for help. Finally a guy from housekeeping came in and turned around and left !!! I had to find him and drag him back in her room to begin cleaning her up. The only "nurse on staff" was trying to help get a doctor on the phone and did her best to get mom cleaned up and calmed down. This nurse was obviously very unfamiliar with kidney failure and kept insisting that my mother had "an upset tummy". To sum up...not only do I highly reccommend placing loved ones in this type of facility but someone needs to do a full investigation of this place and SHUT THEM DOWN !!!

1
★☆☆☆☆

Although the grounds and facilty are beautiful don't let this fool you. My mother was admitted to this skilled nursing facility called "the Springs at Canterbury" to recover from surgery. She was having serious kidney and ureter problems and had to wear a bag attached to a stint from her kidney. I recieved a hysterical call from her at 10:46 PM on a Friday evening. She had a problem with her bag and the urine was backing up causing major toxicity. I immediately raced to the facility to find the front door unlocked with NO security present. In fact, NO ONE was present at all !!! The red light from my mother's call light was flashing at the desk. I went to her room to find her drowned in her own vomit and diarrhea all over the room and bathroom. She had tried to get to the bathroom and nearly collapsed. She had her call light on at least 30 minutes and told one of the staff she was extrememly ill and needed assitance immediately. She said a woman just kept saying "I'll tell the nurse". She said an aide had changed her bed after a thirty minute wait, wet and covered with vomit. The employee then told her someone else would be in...but NO ONE ever came back!!! When I arrived I found NO STAFF for at least 10 minutes then finally a person on staff came out of the family room. She had shut the door and was watching TV less than 20 yards where my mother was crying for help. Finally a guy from housekeeping came in and turned around and left !!! I had to find him and drag him back in her room to begin cleaning her up. The only "nurse on staff" was trying to help get a doctor on the phone and did her best to get mom cleaned up and calmed down. This nurse was obviously very unfamiliar with kidney failure and kept insisting that my mother had "an upset tummy". To sum up...not only do I highly reccommend placing loved ones in this type of facility but someone needs to do a full investigation of this place and SHUT THEM DOWN !!!

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1 out of 1 people found this review helpful.

Business Response:

Please Contact Me I am sorry this was your experience, which is not to my standards. If you will call me at 405-751-3600 ext. 255, I will do everything I can to make this right. Sincerely, Greg Guymon, Executive Director
.

This establishment, which merely houses frail and elderly individuals who cannot care for themselves, is a disgrace. It??s dirty, unmanaged and an unhealthy living environment for anyone!

The staff is unskilled, uncaring, and unbelievable. The nursing administrator might be one of two individuals who really are capable of making conscientious decisions regarding patient care, but she is one of two on staff.

Aside from the fact that the staff is continually on cell phones, and the weekend ??crew? is much LESS caring than those who work during the week, overall the employees continually ignore the comfort and care of the patients in their charge. The nonchalant attitude that permeates inside the walls of this facility is overwhelming. Instead of focusing on the needs of those they are paid to care for, there is a cloak of incompetency and indifference that runs through the facility, and swells through most of the nursing and other staff.

Without going into specifics, suffice it to say, that the care extended at Canterbury is not care, but merely an adult corral for those who cannot attend to their own needs. I am appalled by the experiences my mother has had to endure. I am also sickened by the care others at Canterbury receive.

Before placing anyone at this facility, please check out other better managed, more caring facilities that would make this transition less heartbreaking. Do not make Canterbury even a choice for your family member!

1
★☆☆☆☆

This establishment, which merely houses frail and elderly individuals who cannot care for themselves, is a disgrace. It??s dirty, unmanaged and an unhealthy living environment for anyone!

The staff is unskilled, uncaring, and unbelievable. The nursing administrator might be one of two individuals who really are capable of making conscientious decisions regarding patient care, but she is one of two on staff.

Aside from the fact that the staff is continually on cell phones, and the weekend ??crew? is much LESS caring than those who work during the week, overall the employees continually ignore the comfort and care of the patients in their charge. The nonchalant attitude that permeates inside the walls of this facility is overwhelming. Instead of focusing on the needs of those they are paid to care for, there is a cloak of incompetency and indifference that runs through the facility, and swells through most of the nursing and other staff.

Without going into specifics, suffice it to say, that the care extended at Canterbury is not care, but merely an adult corral for those who cannot attend to their own needs. I am appalled by the experiences my mother has had to endure. I am also sickened by the care others at Canterbury receive.

Before placing anyone at this facility, please check out other better managed, more caring facilities that would make this transition less heartbreaking. Do not make Canterbury even a choice for your family member!

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1 out of 1 people found this review helpful.

.

My father was in this so-called skilled nursing facility for less than one month before he was taken by ambulance to the hospital where he is still being treated for severe dehydration, malnourishment, over-medication, a severe kidney infection and a large bed sore.

I was told by a nurse at the hospital that my Dad was the second patient admitted recently for severe hydration and malnourishment.

Beware, Do NOT place your loved one in this facility.

And notice that the only other review was in 2005. Lots has changed there, obviously.

1
★☆☆☆☆

My father was in this so-called skilled nursing facility for less than one month before he was taken by ambulance to the hospital where he is still being treated for severe dehydration, malnourishment, over-medication, a severe kidney infection and a large bed sore.

I was told by a nurse at the hospital that my Dad was the second patient admitted recently for severe hydration and malnourishment.

Beware, Do NOT place your loved one in this facility.

And notice that the only other review was in 2005. Lots has changed there, obviously.

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1 out of 1 people found this review helpful.

.

This facility is beautiful and tend to the needs of residents promptly. The setting and atmosphere is very therapeutic to wellness and I give this place an A+. I would reccomend to anyone. It is Very clean.

5
★★★★★

This facility is beautiful and tend to the needs of residents promptly. The setting and atmosphere is very therapeutic to wellness and I give this place an A+. I would reccomend to anyone. It is Very clean.

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Latest reviews from Citysearch.

.

NO STARS! This was perhaps the worst experience we've ever had to endure. After my 84 year old mother broke her hip, we had a choice of 3 places that her insurance would pay so we chose this one because it didn't look like the standard

6
★★★★★

NO STARS! This was perhaps the worst experience we've ever had to endure. After my 84 year old mother broke her hip, we had a choice of 3 places that her insurance would pay so we chose this one because it didn't look like the standard

.

The way I understand it, this community was purchased by Watermark from Sunrise and has been on the up and up ever since. Watermark has poured money into the community (totally remodeling the skilled nursing and independent living

6
★★★★★

The way I understand it, this community was purchased by Watermark from Sunrise and has been on the up and up ever since. Watermark has poured money into the community (totally remodeling the skilled nursing and independent living

.

We recently had my elderly parent in the Springs Skilled Nursing facility at Fountains for physical therapy after a fall and a week in a hospital bed. They've recently been bought by Watermark Communities, so earlier reviews may reflect

6
★★★★★

We recently had my elderly parent in the Springs Skilled Nursing facility at Fountains for physical therapy after a fall and a week in a hospital bed. They've recently been bought by Watermark Communities, so earlier reviews may reflect

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This establishment, which merely houses frail and elderly individuals who cannot care for themselves, is a disgrace. It?s dirty, unmanaged and an unhealthy living environment for anyone!

The staff is unskilled, uncaring, and unbelievable. The nursing administrator might be one of two individuals who really are capable of making conscientious decisions regarding patient care, but she is one of two on staff.

Aside from the fact that the staff is continually on cell phones, and the weekend ?crew? is much LESS caring than those who work during the week, overall the employees continually ignore the comfort and care of the patients in their charge. The nonchalant attitude that permeates inside the walls of this facility is overwhelming. Instead of focusing on the needs of those they are paid to care for, there is a cloak of incompetency and indifference that flows through the facility, and swells through most of the nursing and other staff.

Without going into specifics, suffice it to say, that the care extended at Canterbury is not care, but merely an adult corral for those who cannot attend to their own needs. I am appalled by the experiences my mother has had to endure. I am also sickened by the care others at Canterbury receive.

Before placing anyone at this facility, please check out other better managed, more caring facilities that would make this transition less heartbreaking. Do not make Canterbury even a choice for your family member!

1
★☆☆☆☆

This establishment, which merely houses frail and elderly individuals who cannot care for themselves, is a disgrace. It?s dirty, unmanaged and an unhealthy living environment for anyone!

The staff is unskilled, uncaring, and unbelievable. The nursing administrator might be one of two individuals who really are capable of making conscientious decisions regarding patient care, but she is one of two on staff.

Aside from the fact that the staff is continually on cell phones, and the weekend ?crew? is much LESS caring than those who work during the week, overall the employees continually ignore the comfort and care of the patients in their charge. The nonchalant attitude that permeates inside the walls of this facility is overwhelming. Instead of focusing on the needs of those they are paid to care for, there is a cloak of incompetency and indifference that flows through the facility, and swells through most of the nursing and other staff.

Without going into specifics, suffice it to say, that the care extended at Canterbury is not care, but merely an adult corral for those who cannot attend to their own needs. I am appalled by the experiences my mother has had to endure. I am also sickened by the care others at Canterbury receive.

Before placing anyone at this facility, please check out other better managed, more caring facilities that would make this transition less heartbreaking. Do not make Canterbury even a choice for your family member!

Pros: Get REAL!

Cons: Horrible experience for my Mother and our family...

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My father was in this so-called skilled nursing facility for less than one month before he was taken by ambulance to the hospital where he is still being treated for severe dehydration, malnourishment, over-medication, a severe kidney infection and a large bed sore.

I was told by a nurse at the hospital that my Dad was the second patient admitted recently for severe hydration and malnourishment.

Beware, Do NOT place your loved one in this facility.

1
★☆☆☆☆

My father was in this so-called skilled nursing facility for less than one month before he was taken by ambulance to the hospital where he is still being treated for severe dehydration, malnourishment, over-medication, a severe kidney infection and a large bed sore.

I was told by a nurse at the hospital that my Dad was the second patient admitted recently for severe hydration and malnourishment.

Beware, Do NOT place your loved one in this facility.

Pros: none

Cons: imcompetent care with zero compassion

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