Wandas Cake Gallery

★★★☆☆

About Wandas Cake Gallery

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1/11/2011

This afternoon I was talking with a friend who informed me that Wanda's has closed its doors and is no longer in business. I was shocked by this news due to the fact that I had put a deposit down on a wedding cake and had heard nothing from Wanda. I have been a customer of Wanda's for over 4 years and could not believe that this was really happening. After coming home this afternoon and investigating the situation it turns out she skipped town 3 weeks ago. After contacting the owner of the building that she rented from we found out that 20 other people have called looking for her as well. I am now left to find a bakery that can make my cake before my wedding and missing the 50% I paid Wanda in the process.

1
★☆☆☆☆

1/11/2011

This afternoon I was talking with a friend who informed me that Wanda's has closed its doors and is no longer in business. I was shocked by this news due to the fact that I had put a deposit down on a wedding cake and had heard nothing from Wanda. I have been a customer of Wanda's for over 4 years and could not believe that this was really happening. After coming home this afternoon and investigating the situation it turns out she skipped town 3 weeks ago. After contacting the owner of the building that she rented from we found out that 20 other people have called looking for her as well. I am now left to find a bakery that can make my cake before my wedding and missing the 50% I paid Wanda in the process.

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I must fully agree with the entirety of Trisha G's review. The baby shower she's referring to was for me. Because the cake had coconut in it, I was unable to enjoy a single piece. Also, Trisha and I were both extremely embarrassed about the fact that stale cake was being served at the party. Unfortunately, we did not know how bad the cake was until it was cut into and handed out. Our first clue was when guests were taking one bite and throwing the rest into the trash. It's a shame, as we had such high hopes for Wanda's Cake Gallery.

Unfortunately, this is not the end of the story. As Trisha states, she was treated horribly when she returned the cake and asked for a refund. After her experience, as many people do, Trisha posted reviews regarding her experience on several local websites. She also sent an email to Wanda explaining her dissatisfaction with their service (she was never able to speak with Wanda directly about the problems). Trisha has since been receiving accusatory and threatening emails from Wanda for posting these reviews. I am going to refrain from posting what was said, as it is too awful to post, and charges may end up being filed against Wanda.

All of this boils down to one thing:
There are plenty of other bakeries in the Tulsa area that will not only get your order correct, but they will treat you with the respect you deserve. Unfortunately, Wanda's Cake Gallery can do neither of these. For your own sake, take your business elsewhere.

1
★☆☆☆☆

I must fully agree with the entirety of Trisha G's review. The baby shower she's referring to was for me. Because the cake had coconut in it, I was unable to enjoy a single piece. Also, Trisha and I were both extremely embarrassed about the fact that stale cake was being served at the party. Unfortunately, we did not know how bad the cake was until it was cut into and handed out. Our first clue was when guests were taking one bite and throwing the rest into the trash. It's a shame, as we had such high hopes for Wanda's Cake Gallery.

Unfortunately, this is not the end of the story. As Trisha states, she was treated horribly when she returned the cake and asked for a refund. After her experience, as many people do, Trisha posted reviews regarding her experience on several local websites. She also sent an email to Wanda explaining her dissatisfaction with their service (she was never able to speak with Wanda directly about the problems). Trisha has since been receiving accusatory and threatening emails from Wanda for posting these reviews. I am going to refrain from posting what was said, as it is too awful to post, and charges may end up being filed against Wanda.

All of this boils down to one thing:
There are plenty of other bakeries in the Tulsa area that will not only get your order correct, but they will treat you with the respect you deserve. Unfortunately, Wanda's Cake Gallery can do neither of these. For your own sake, take your business elsewhere.

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I went to Wanda's Cake Gallery on 15th Street in Tulsa on the recommendation of someone who said their cakes were good. I needed a cake for a baby shower. I spent quite a bit of time with very specific instructions and details. Since the half sheet cake was $108, I wanted to make sure they had everything correct. The day of the baby shower came. I requested Wanda's have the cake ready at noon to give plenty of time. I arrived at 12:50 to pick up the cake and was told it would be about 10 minutes, they were just finishing up the pink chocolate curls. 30 MINUTES LATER, I asked what the problem was. They said it was almost done. The cake was clearly not even started when I arrived, which was 50 minutes later than what I said I would be there. It was thrown together like a child did it. The specific order was for NO COCONUT and raspberry filling. The dipped strawberries were supposed to be in chocolate, not white chocolate. The inscription was supposed to be in chocolate, not hot pink. One of the pieces of what the inscription was written on was broken and used anyway. The pink curls were supposed to be on top of the cake and not smashed to the sides. When we cut into the cake I thought it tasted stale. There was icing smeared through the middle and not the raspberry I ordered. There was coconut EVERYWHERE, when I very specifically asked them to leave it out because of a food allergy. So....for my friend who was having her very first baby shower, she was not able to eat her own cake. I called Wanda's Cake Gallery from the baby shower and was asked, "Why didn't I say something before I left?" I replied that I didn't think it would be a great idea to show up to a baby shower with a missing piece of cake because I wanted to taste it. I went in that Tuesday to Wanda's Cake Gallery for a FULL REFUND. I was left waiting in the front for over 20 minutes before someone came out. In fact, I had to call them from my cell phone and demand they come out to issue a refund. Her son finally came out of the back and could give two craps about a thing. Not one apology, didn't care what was wrong. He then tried to give me a partial refund of only $72. I demanded a full refund and told him I was NOT leaving without it. As he was issuing my full refund for the cake, there were TWO other customers picking up cakes that weren't ready and were WRONG when they came out. NEVER GO TO WANDA'S CAKE GALLERY ON 15TH STREET IN TULSA IF YOU WANT A BAD EXPERIENCE. Deplorable customer service!!! Wanda wouldn't even come out to apologize because she "was busy." They are all smiles when they are taking your money, and that's where their customer service ends. DO NOT, I repeat, DO NOT EVER GO TO WANDA'S CAKE GALLERY ON 15TH STREET IN TULSA!!!!! Totally inexcusible!!!

1
★☆☆☆☆

I went to Wanda's Cake Gallery on 15th Street in Tulsa on the recommendation of someone who said their cakes were good. I needed a cake for a baby shower. I spent quite a bit of time with very specific instructions and details. Since the half sheet cake was $108, I wanted to make sure they had everything correct. The day of the baby shower came. I requested Wanda's have the cake ready at noon to give plenty of time. I arrived at 12:50 to pick up the cake and was told it would be about 10 minutes, they were just finishing up the pink chocolate curls. 30 MINUTES LATER, I asked what the problem was. They said it was almost done. The cake was clearly not even started when I arrived, which was 50 minutes later than what I said I would be there. It was thrown together like a child did it. The specific order was for NO COCONUT and raspberry filling. The dipped strawberries were supposed to be in chocolate, not white chocolate. The inscription was supposed to be in chocolate, not hot pink. One of the pieces of what the inscription was written on was broken and used anyway. The pink curls were supposed to be on top of the cake and not smashed to the sides. When we cut into the cake I thought it tasted stale. There was icing smeared through the middle and not the raspberry I ordered. There was coconut EVERYWHERE, when I very specifically asked them to leave it out because of a food allergy. So....for my friend who was having her very first baby shower, she was not able to eat her own cake. I called Wanda's Cake Gallery from the baby shower and was asked, "Why didn't I say something before I left?" I replied that I didn't think it would be a great idea to show up to a baby shower with a missing piece of cake because I wanted to taste it. I went in that Tuesday to Wanda's Cake Gallery for a FULL REFUND. I was left waiting in the front for over 20 minutes before someone came out. In fact, I had to call them from my cell phone and demand they come out to issue a refund. Her son finally came out of the back and could give two craps about a thing. Not one apology, didn't care what was wrong. He then tried to give me a partial refund of only $72. I demanded a full refund and told him I was NOT leaving without it. As he was issuing my full refund for the cake, there were TWO other customers picking up cakes that weren't ready and were WRONG when they came out. NEVER GO TO WANDA'S CAKE GALLERY ON 15TH STREET IN TULSA IF YOU WANT A BAD EXPERIENCE. Deplorable customer service!!! Wanda wouldn't even come out to apologize because she "was busy." They are all smiles when they are taking your money, and that's where their customer service ends. DO NOT, I repeat, DO NOT EVER GO TO WANDA'S CAKE GALLERY ON 15TH STREET IN TULSA!!!!! Totally inexcusible!!!

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I personally have gotten many cakes from wandas an they have been great maybe a few times things werent perfect but i dont freakl out cause they make everything homemade and these rich ppl are crazy an act like the world depends on them well they need to get over it cvause wnada has worked in this buisness for more than 17 yrs and so things wont always be perfect so those who cpmplain just go to another bakery !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5
★★★★★

I personally have gotten many cakes from wandas an they have been great maybe a few times things werent perfect but i dont freakl out cause they make everything homemade and these rich ppl are crazy an act like the world depends on them well they need to get over it cvause wnada has worked in this buisness for more than 17 yrs and so things wont always be perfect so those who cpmplain just go to another bakery !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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I had an appointment with Wanda & her son. I had wanted Wanda to make a 3D cake for a Back to School party for my daughter. The first appointment, they said they were not able to meet with me, because the son had to deliver a cake, and Wanda was stilll decorating another. I was surprised, as they Wanda was the one that set the time of the appointment. I rescheduled for 5 days later. The rescheduled appointment, I drove in the pouring rain to their shop, which was across town from my home, only to have a girl that was behind the counter tell me that Wanda & her son were NOT available to meet with me, and I would need to just leave any information with HER, (the girl), and she would relay the message. I could hear Wanda & her son on the other side of the wall telling her what to SAY to me. I was SHOCKED. Here they had not met with me 5 days earlier, & I was nice about it. To do the same thing again, with no real reason...(as they were THERE in the SHOP). I told the girl that I had never in my life heard of anything so unprofessional.....AND if I wanted to just leave information, I could have done THAT over the PHONE. I explained that I was told BY WANDA herself, that SHE would NEED to SEE photos to get an idea what I wanted, and to speak to ME in person! Neither Wanda, nor her son, came out to the counter, nor phoned me later. I would never, ever use them for ANY occasion. EVEN if I WON a FREE cake from them. Do not even CONSIDER Wanda's Cake Gallery, if you want to have a cake done right.

1
★☆☆☆☆

I had an appointment with Wanda & her son. I had wanted Wanda to make a 3D cake for a Back to School party for my daughter. The first appointment, they said they were not able to meet with me, because the son had to deliver a cake, and Wanda was stilll decorating another. I was surprised, as they Wanda was the one that set the time of the appointment. I rescheduled for 5 days later. The rescheduled appointment, I drove in the pouring rain to their shop, which was across town from my home, only to have a girl that was behind the counter tell me that Wanda & her son were NOT available to meet with me, and I would need to just leave any information with HER, (the girl), and she would relay the message. I could hear Wanda & her son on the other side of the wall telling her what to SAY to me. I was SHOCKED. Here they had not met with me 5 days earlier, & I was nice about it. To do the same thing again, with no real reason...(as they were THERE in the SHOP). I told the girl that I had never in my life heard of anything so unprofessional.....AND if I wanted to just leave information, I could have done THAT over the PHONE. I explained that I was told BY WANDA herself, that SHE would NEED to SEE photos to get an idea what I wanted, and to speak to ME in person! Neither Wanda, nor her son, came out to the counter, nor phoned me later. I would never, ever use them for ANY occasion. EVEN if I WON a FREE cake from them. Do not even CONSIDER Wanda's Cake Gallery, if you want to have a cake done right.

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1 out of 1 people found this review helpful.

.

The congratulations Irish Creme Cake for the celebration was wonderful.
Everyone was in awe at how lovely it was ~ It was hard to cut into it!
The strawberries were such a great complimenatary taste!!!
Thank you for helping us celebrate and making a day to remember for a lifetime!
Teresa Snider

5
★★★★★

The congratulations Irish Creme Cake for the celebration was wonderful.
Everyone was in awe at how lovely it was ~ It was hard to cut into it!
The strawberries were such a great complimenatary taste!!!
Thank you for helping us celebrate and making a day to remember for a lifetime!
Teresa Snider

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This past April, Wanda's Cake Gallery prepared a cake for my 49th birthday that was simply heavenly. Garnished with shaved chocolate and strawberries, it proved to be the most gorgeous cake that I have every seem. I really didn't want to cut it. But, I did and it was good to the last drop. I must admit that after I ate the first slice, I prayed that my guest would not eat it all. I wanted to be able to eat more at home later.

Thank God! My prayers were answered and there was some left after the gathering. I took it home and selfishly hid it in the back of the frig out of the view of family members. Each day I looked forward to going home to a piece of Wanda's cake as I viewed the evening news. The cake was not only simply heavenly, but sinfully good!

Great job Wanda!

5
★★★★★

This past April, Wanda's Cake Gallery prepared a cake for my 49th birthday that was simply heavenly. Garnished with shaved chocolate and strawberries, it proved to be the most gorgeous cake that I have every seem. I really didn't want to cut it. But, I did and it was good to the last drop. I must admit that after I ate the first slice, I prayed that my guest would not eat it all. I wanted to be able to eat more at home later.

Thank God! My prayers were answered and there was some left after the gathering. I took it home and selfishly hid it in the back of the frig out of the view of family members. Each day I looked forward to going home to a piece of Wanda's cake as I viewed the evening news. The cake was not only simply heavenly, but sinfully good!

Great job Wanda!

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I've used Wanda's in the past for birthday and anniversary cakes and was always delighted. However, for my wedding cake, which cost $1,250.00 paid in full in advanceI was a complete nightmare. My order was never confirmed, phone calls made to them at their request were not returned to me, emails I sent the owners with photos of my dress which were supposed to be the inspiration for the cake were not responded to, the cake color was supposed to be champangne ivory and it was stark white. The icing was supposed to be mocha to match my dress and instead it was lemon yellow! It looked like a circus cake and was completely hideous and just embarrassing. The last-minute decoratiing job on the cake (which was done on-site and one hour before I walked down the aisle) was a total trainwreck, it was, nicely put, they turned my wedding cake into a total disaster. Imagine "discovering" what Wanda and her son did to your wedding cake as you walk up to it with your husband to cut the cake at your wedding reception after your first dance. I wanted to cry at the wasted expense. I was offered a $75 gift card to compensate me and not even an apology. They were full of excuses and blamed ME!?!?! As a bride, you pay extra to hire professionals to ensure that you get more than a wedding cake. I would never ina million years recommend Wanda's to anyone, nor did I accept their $75 gift card, nor will I ever use them again. Talk about a shady business. Shop smart, do your homework and go someplace else. I am still kicking myself for using Wanda's, a complete waste of money.

1
★☆☆☆☆

I've used Wanda's in the past for birthday and anniversary cakes and was always delighted. However, for my wedding cake, which cost $1,250.00 paid in full in advanceI was a complete nightmare. My order was never confirmed, phone calls made to them at their request were not returned to me, emails I sent the owners with photos of my dress which were supposed to be the inspiration for the cake were not responded to, the cake color was supposed to be champangne ivory and it was stark white. The icing was supposed to be mocha to match my dress and instead it was lemon yellow! It looked like a circus cake and was completely hideous and just embarrassing. The last-minute decoratiing job on the cake (which was done on-site and one hour before I walked down the aisle) was a total trainwreck, it was, nicely put, they turned my wedding cake into a total disaster. Imagine "discovering" what Wanda and her son did to your wedding cake as you walk up to it with your husband to cut the cake at your wedding reception after your first dance. I wanted to cry at the wasted expense. I was offered a $75 gift card to compensate me and not even an apology. They were full of excuses and blamed ME!?!?! As a bride, you pay extra to hire professionals to ensure that you get more than a wedding cake. I would never ina million years recommend Wanda's to anyone, nor did I accept their $75 gift card, nor will I ever use them again. Talk about a shady business. Shop smart, do your homework and go someplace else. I am still kicking myself for using Wanda's, a complete waste of money.

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1 out of 1 people found this review helpful.

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I am planning my wedding from out of town. First, when I scheduled a "tasting to go" with Wanda's, my mom and I arrived and our tasting wasn't ready. They prepared a couple pieces for us to taste quickly with one cake flavor, one frosting. They were also completely unable to answer of our questions about their services.

We took the cake home and really liked it. So my mom made an appointment for a formal consultation to show them pictures of what we wanted and to get firm answers to our questions.

My mom was stood up!

When she arrived the lights were off and the doors locked! No one answered their phone either.

Wanda's will not be getting our business. I will hardly sacrifice customer service, just because it tastes good.

1
★☆☆☆☆

I am planning my wedding from out of town. First, when I scheduled a "tasting to go" with Wanda's, my mom and I arrived and our tasting wasn't ready. They prepared a couple pieces for us to taste quickly with one cake flavor, one frosting. They were also completely unable to answer of our questions about their services.

We took the cake home and really liked it. So my mom made an appointment for a formal consultation to show them pictures of what we wanted and to get firm answers to our questions.

My mom was stood up!

When she arrived the lights were off and the doors locked! No one answered their phone either.

Wanda's will not be getting our business. I will hardly sacrifice customer service, just because it tastes good.

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1 out of 1 people found this review helpful.

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I had the opportunity of visiting the city of Tulsa for the first time last month. My greatest memory was the taste of a slice of Italian Cream cake with white chocolate accents and strawberries from Wanda's Cake Gallery. It was absolutely awesome! Not only was it a beautiful cake, it was soooooo delicious. Best cake I've ever tasted. I can't wait to visit Tulsa again. Next trip I will be prepared to take a couple cakes back to Texas.
Absolutely unforgetable...

5
★★★★★

I had the opportunity of visiting the city of Tulsa for the first time last month. My greatest memory was the taste of a slice of Italian Cream cake with white chocolate accents and strawberries from Wanda's Cake Gallery. It was absolutely awesome! Not only was it a beautiful cake, it was soooooo delicious. Best cake I've ever tasted. I can't wait to visit Tulsa again. Next trip I will be prepared to take a couple cakes back to Texas.
Absolutely unforgetable...

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Wanda made my daughter's wedding cake. The cake was beautiful and absolutely delicious. My family order cakes from Wanda on a frequent basis. We have always been pleased because the cakes arrive on time and they are delicious. The best cake you will ever taste!

5
★★★★★

Wanda made my daughter's wedding cake. The cake was beautiful and absolutely delicious. My family order cakes from Wanda on a frequent basis. We have always been pleased because the cakes arrive on time and they are delicious. The best cake you will ever taste!

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The best cake to ever cross my lips.
Wanda's custom-designed and made my wedding cake, and not only was it delicious, it was beautiful, too. They are very professional and great to work with because they strive for customer satisfaction. I give them four stars rather than five because my actual wedding cake was not filled as much as the one that I sampled. Nonetheless, my cake was still ultra-rich and decadent. I am a loyal customer. -M.S.M.

4
★★★★☆

The best cake to ever cross my lips.
Wanda's custom-designed and made my wedding cake, and not only was it delicious, it was beautiful, too. They are very professional and great to work with because they strive for customer satisfaction. I give them four stars rather than five because my actual wedding cake was not filled as much as the one that I sampled. Nonetheless, my cake was still ultra-rich and decadent. I am a loyal customer. -M.S.M.

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Bridal Shower for 70 people. Took the invitation into the bakery and requested an ooey gooey chocolate cake, decorated with white frosting and a pretty green identical to the shower invitation. I was told it was not a problem. Pre-paid $89. I called two days before to verify that they still had the invitation and could do the cake I had requested. I got a dense dry frozen cake, thawed and decorated like the cake for a 40th birthday party. 3 brides at the shower said that they had all had similar experiences with Wandas and would not be using her as their bridal cakes.

1
★☆☆☆☆

Bridal Shower for 70 people. Took the invitation into the bakery and requested an ooey gooey chocolate cake, decorated with white frosting and a pretty green identical to the shower invitation. I was told it was not a problem. Pre-paid $89. I called two days before to verify that they still had the invitation and could do the cake I had requested. I got a dense dry frozen cake, thawed and decorated like the cake for a 40th birthday party. 3 brides at the shower said that they had all had similar experiences with Wandas and would not be using her as their bridal cakes.

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1 out of 1 people found this review helpful.

.

This is the only place around here that makes the most delicious cakes! They are always perfectly made and they look professionaly done as well. The decoration of every cake has its own uniqueness and decorations. Very modern and creative!!!

The staff was just wonderful! I couldn't have asked for better service. I will be a customer of their's until the day I leave Oklahoma.

The price is right and the satisfaction is always given every time we go there to get a cake or pastry.

5
★★★★★

This is the only place around here that makes the most delicious cakes! They are always perfectly made and they look professionaly done as well. The decoration of every cake has its own uniqueness and decorations. Very modern and creative!!!

The staff was just wonderful! I couldn't have asked for better service. I will be a customer of their's until the day I leave Oklahoma.

The price is right and the satisfaction is always given every time we go there to get a cake or pastry.

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