Epperson Photo-Video

★★★☆☆
  • 3110 N May Ave

    Oklahoma City, OK 73112

    Map & Directions
  • 405-943-1047

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went into Epperson looking for a camera bag. Stood there for 45 minutes and nobody would help me. Finally I walked over to the counter and asked some questions. During one question I was asking about photo's through my telescope and the guy says "well you should not buy a cheap telescope." I told him it was a Meade 211 and was not cheap...his comment was Meade is a cheap company and we won't help people who buy their product. The two females behind the counter laughed at his comment. Feeling berated I walked out the door....I'm looking for another camera company in Oklahoma City who likes customers.

1
★☆☆☆☆

went into Epperson looking for a camera bag. Stood there for 45 minutes and nobody would help me. Finally I walked over to the counter and asked some questions. During one question I was asking about photo's through my telescope and the guy says "well you should not buy a cheap telescope." I told him it was a Meade 211 and was not cheap...his comment was Meade is a cheap company and we won't help people who buy their product. The two females behind the counter laughed at his comment. Feeling berated I walked out the door....I'm looking for another camera company in Oklahoma City who likes customers.

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First an only and last time., clerk showed a private picture to at least three other clerks,and laid it on counter were a customer could see. I Complained to Manager and he could have cared less,All he was concerned with ,was what to do with the extra copy of the photo,then to the owner and not even a I am sorry . Your photos are for public viewing"''

1
★☆☆☆☆

First an only and last time., clerk showed a private picture to at least three other clerks,and laid it on counter were a customer could see. I Complained to Manager and he could have cared less,All he was concerned with ,was what to do with the extra copy of the photo,then to the owner and not even a I am sorry . Your photos are for public viewing"''

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I've been into Epperson 3 times in the past 2 weeks. Each time was a disappointment.

The first time, I was looking for a Canon (body) to Nikon (lens) adapter. Instead of telling me that they don't carry them, the saleslady said, "There's no such thing. That's not even made." and looked at me like I was stupid. I have one ordered from B&H, now.

Another time I was in there, I stood behind a guy at the register ready to check out. The the guy in front of me left, the cashier did too. He saw I wasn't holding anything expensive and knew my sale wouldn't matter I guess. Unacceptable.

THEN, I went in because I needed an ND filter for my camera. I wanted to make sure I had the correct one, and asked the guy. His reply, "It looks like this just blurs out the background." It blurs out ... the ... background. So this $14 filter is all I needed for my video camera instead of the $1200 Letus lens adapter and lens? Wow, that would have been nice to have known a few years ago. No, that's NOT what an ND filter is.

Dear Epperson:
Your customer service is terrible. Your prices are WAY too high, and you have nothing in stock. You are an abomination to the industry. I have learned my lesson and will forever be going to B&Hphoto or adorama.

0
★☆☆☆☆

I've been into Epperson 3 times in the past 2 weeks. Each time was a disappointment.

The first time, I was looking for a Canon (body) to Nikon (lens) adapter. Instead of telling me that they don't carry them, the saleslady said, "There's no such thing. That's not even made." and looked at me like I was stupid. I have one ordered from B&H, now.

Another time I was in there, I stood behind a guy at the register ready to check out. The the guy in front of me left, the cashier did too. He saw I wasn't holding anything expensive and knew my sale wouldn't matter I guess. Unacceptable.

THEN, I went in because I needed an ND filter for my camera. I wanted to make sure I had the correct one, and asked the guy. His reply, "It looks like this just blurs out the background." It blurs out ... the ... background. So this $14 filter is all I needed for my video camera instead of the $1200 Letus lens adapter and lens? Wow, that would have been nice to have known a few years ago. No, that's NOT what an ND filter is.

Dear Epperson:
Your customer service is terrible. Your prices are WAY too high, and you have nothing in stock. You are an abomination to the industry. I have learned my lesson and will forever be going to B&Hphoto or adorama.

Pros: location

Cons: prices, customer service, little in stock

.

Epperson used to be barely ok but now it's AWFUL.

On my last visit, the store had a total of 2 other customers besides myself, but NONE of the employees could be bothered to break away from their gossip group--- they just left me standing at the counter for almost 5 minutes (yes, I looked at my watch) without even a greeting or any acknowledgment that anyone knew I was there ! A smile would crack their faces ! When an employee finally dragged himself over, he was as enthusiastic as a fence post and then argued with me about a feature on a camera that he claimed it did not have. When I showed him where to locate the feature on the camera, rather than admitting he was wrong, he became even more of a defensive jerk

On a different visit, not even the store manager knew anything about Canon's out-of-warranty repair service and FREE estimate for repairs. Instead, the manager told me that it would cost about $150 MINIMUM -- maybe more -- for Epperson to send the camera to Canon for an estimate and possible repair. Not surprisingly, he said it cost more to repair than it would cost to buy a new one and, of course, tried to sell me another camera. This proved to be false because Canon repaired it for $99.

Consequently, I don't trust Epperson photo ! And, because the atmosphere in the store is unfriendly to the point of being hostile and customer service is non-existent -- I won't be shopping there anymore. Epperson's prices are not any better than other stores or online and even if they were, I'd rather pay a few dollars more where the employees are friendly and knowledgeable and where I don't dread having to go into the store.

1
★☆☆☆☆

Epperson used to be barely ok but now it's AWFUL.

On my last visit, the store had a total of 2 other customers besides myself, but NONE of the employees could be bothered to break away from their gossip group--- they just left me standing at the counter for almost 5 minutes (yes, I looked at my watch) without even a greeting or any acknowledgment that anyone knew I was there ! A smile would crack their faces ! When an employee finally dragged himself over, he was as enthusiastic as a fence post and then argued with me about a feature on a camera that he claimed it did not have. When I showed him where to locate the feature on the camera, rather than admitting he was wrong, he became even more of a defensive jerk

On a different visit, not even the store manager knew anything about Canon's out-of-warranty repair service and FREE estimate for repairs. Instead, the manager told me that it would cost about $150 MINIMUM -- maybe more -- for Epperson to send the camera to Canon for an estimate and possible repair. Not surprisingly, he said it cost more to repair than it would cost to buy a new one and, of course, tried to sell me another camera. This proved to be false because Canon repaired it for $99.

Consequently, I don't trust Epperson photo ! And, because the atmosphere in the store is unfriendly to the point of being hostile and customer service is non-existent -- I won't be shopping there anymore. Epperson's prices are not any better than other stores or online and even if they were, I'd rather pay a few dollars more where the employees are friendly and knowledgeable and where I don't dread having to go into the store.

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This business usually has a large selection of photography equipment, I have bought several cameras from them in the past. I have also had prints made or enlarged and they did a great job on that and seemed to be fairly reasonable on their pricing. They are always busy but the staff is very helpful and friendly.

5
★★★★★

This business usually has a large selection of photography equipment, I have bought several cameras from them in the past. I have also had prints made or enlarged and they did a great job on that and seemed to be fairly reasonable on their pricing. They are always busy but the staff is very helpful and friendly.

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0 out of 1 people found this review helpful.

.

My good camera broke. I took it in and the staff at Epperson admitted they had never seen the problem I was having before and recommended a place to take it for service. When the 2nd place couldn't fix it either, I went shopping for a new camera. I had drawn my selection up to 2 different cameras, one of them easily found at places like Walmart or Target. The other, a higher end camera that I was only able to find at Epperson. They told me the pros and cons of the 2 different cameras and I decided to get the one they had. I brought a couple of print outs with me from online dealers that had a much lower price on the camera than they did, he took the ads back and talked with his boss and gave me a discount on the camera. By the time I didn't pay shipping or for the warranty that I got through Epperson cheaper, I actually saved money on my camera. I was really pleased with the service and assistance I received from Epperson and can't say enough nice things about them.ALSO, on prints that I want to make sure turn out perfect, I take them to Epperson. Walmart and other retail places like that are fine for everyday digital prints, but when its something special, I leave it up to the experts!

5
★★★★★

My good camera broke. I took it in and the staff at Epperson admitted they had never seen the problem I was having before and recommended a place to take it for service. When the 2nd place couldn't fix it either, I went shopping for a new camera. I had drawn my selection up to 2 different cameras, one of them easily found at places like Walmart or Target. The other, a higher end camera that I was only able to find at Epperson. They told me the pros and cons of the 2 different cameras and I decided to get the one they had. I brought a couple of print outs with me from online dealers that had a much lower price on the camera than they did, he took the ads back and talked with his boss and gave me a discount on the camera. By the time I didn't pay shipping or for the warranty that I got through Epperson cheaper, I actually saved money on my camera. I was really pleased with the service and assistance I received from Epperson and can't say enough nice things about them.ALSO, on prints that I want to make sure turn out perfect, I take them to Epperson. Walmart and other retail places like that are fine for everyday digital prints, but when its something special, I leave it up to the experts!

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Epperson Photo has some the best supplies you could ever need for your camera, tripod,etc. My sister looked all over Tulsa and Oklahoma City a few years ago for a docking station for her digital camera. She had a few days left to finish some work for her high school project. Alot was weighing on this job. I had always heard about Epperson on T.V. and in the papers, so I just blindly suggested them for their popular name. These guys are awesome!! Not only did they find exactly what she needed they showed her how to use it, and helped get the project done. They have some of the friendliest employees and a wealth of knowledge in their products! They also do service on your broken cameras new or old. I won't use any lesser store for my photo equipment ever again.

4
★★★★☆

Epperson Photo has some the best supplies you could ever need for your camera, tripod,etc. My sister looked all over Tulsa and Oklahoma City a few years ago for a docking station for her digital camera. She had a few days left to finish some work for her high school project. Alot was weighing on this job. I had always heard about Epperson on T.V. and in the papers, so I just blindly suggested them for their popular name. These guys are awesome!! Not only did they find exactly what she needed they showed her how to use it, and helped get the project done. They have some of the friendliest employees and a wealth of knowledge in their products! They also do service on your broken cameras new or old. I won't use any lesser store for my photo equipment ever again.

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Epperson Photo Video is a great place to go if you have a photography hobby like I do. They offer the only selection of UV filters, colored filters, new & used cameras & lenses that I have found in all of OKC. However, the store is somewhat dingy, completely disorganized, with an overall messy appearance. Customer service is hit-and-miss: sometimes the clerks are friendly and will bend over backwards for you. Othertimes, they are rude and feel put off to help. Overall, the store is recommended. They also offer photo processing and digital prints, but are overall more expensive than national chain centers.

3
★★★☆☆

Epperson Photo Video is a great place to go if you have a photography hobby like I do. They offer the only selection of UV filters, colored filters, new & used cameras & lenses that I have found in all of OKC. However, the store is somewhat dingy, completely disorganized, with an overall messy appearance. Customer service is hit-and-miss: sometimes the clerks are friendly and will bend over backwards for you. Othertimes, they are rude and feel put off to help. Overall, the store is recommended. They also offer photo processing and digital prints, but are overall more expensive than national chain centers.

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