Classen Tag Agency & Mail Center

★★★★☆
35.5007 -97.5339
Map and Directions to Classen Tag Agency & Mail Center

405-521-1151

3100 N Classen Blvd

Oklahoma City, OK

73118

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Professional Services

Professional Services
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Reviews 1 - 5 of 5.
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Wow. To the reviewer, Jessica S., your comments are extremely rude and racist. Although your opinion is your own, you should realize that the U.S. is a melting pot which is what makes this country great. These "Chinese" people, as you have labeled them, are Americans just like you. That being said, my family has being doing business with Classen Tag Agency (CTA) for more than a decade. We have commercial fleet vehicles that they handle for our business as well as personal tags that we get there. The employees working in the back are typing up yours and my tags as well as all of their commercial business that they get. They may not interact with you in the front, but they're doing your work. There's a paper trail to the business and your tags, titles, etc. all have to be entered into their database. The employees in the front dealing with customers have alot to deal with like irate customers and long lines. I'm not going to lie, I don't like having to pay $150 bucks a year to drive my vehicle either, but we all have to do it. Don't kill the messenger. Also, those people are human just like you. How would you like to have to tell people everyday all day long that they owe money for something they already own? CTA's lines are long, and their phones ring all the time because they do everything at that location (DL, Passports, tags, Pike Passes, and they even having a mailing center!). They're professional at what they do so customers keep coming back. That's my opinion. My family has always liked CTA, and we will continue to go back.

4
★★★★☆

Wow. To the reviewer, Jessica S., your comments are extremely rude and racist. Although your opinion is your own, you should realize that the U.S. is a melting pot which is what makes this country great. These "Chinese" people, as you have labeled them, are Americans just like you. That being said, my family has being doing business with Classen Tag Agency (CTA) for more than a decade. We have commercial fleet vehicles that they handle for our business as well as personal tags that we get there. The employees working in the back are typing up yours and my tags as well as all of their commercial business that they get. They may not interact with you in the front, but they're doing your work. There's a paper trail to the business and your tags, titles, etc. all have to be entered into their database. The employees in the front dealing with customers have alot to deal with like irate customers and long lines. I'm not going to lie, I don't like having to pay $150 bucks a year to drive my vehicle either, but we all have to do it. Don't kill the messenger. Also, those people are human just like you. How would you like to have to tell people everyday all day long that they owe money for something they already own? CTA's lines are long, and their phones ring all the time because they do everything at that location (DL, Passports, tags, Pike Passes, and they even having a mailing center!). They're professional at what they do so customers keep coming back. That's my opinion. My family has always liked CTA, and we will continue to go back.

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.

I love this tag agency. The people are alwasy nice, their customers however are always a blast to watch. Everytime I go in their to get my tag renewed or to get my drivers license the poor ladies are having to deal with some idiot !! I really feel bad for the workers because they are kind and still smile while they are getting chewed out for something that is out of their hands. PEOPLE NEED TO UNDERSTAND THAT THEY ARE THERE TO HELP US NOT MAKE LIFE MISERABLE, TAKE YOUR FRUSTRATION OUT ON SOMEONE WHO DESERVES IT !! Sorry I had to rant.... But they are efficient and have great customer service. I actually like that they are offering tag renewals online. I did one for the first time and IT WAS AMAZING. No waiting in line, I went onto their website, filled out the information, and 3 days later I had my tag. No waiting in line, although I missed out on seeing the daily drama at the tag agency, it was very quick and easy. I do enjoy going there also because they have a dog. I have taken my kids with me to get documents notarized and they always let my girls pet the office dog. I highly recommend this tag agency for a variety of services. I hope this has been helpful and informational.

5
★★★★★

I love this tag agency. The people are alwasy nice, their customers however are always a blast to watch. Everytime I go in their to get my tag renewed or to get my drivers license the poor ladies are having to deal with some idiot !! I really feel bad for the workers because they are kind and still smile while they are getting chewed out for something that is out of their hands. PEOPLE NEED TO UNDERSTAND THAT THEY ARE THERE TO HELP US NOT MAKE LIFE MISERABLE, TAKE YOUR FRUSTRATION OUT ON SOMEONE WHO DESERVES IT !! Sorry I had to rant.... But they are efficient and have great customer service. I actually like that they are offering tag renewals online. I did one for the first time and IT WAS AMAZING. No waiting in line, I went onto their website, filled out the information, and 3 days later I had my tag. No waiting in line, although I missed out on seeing the daily drama at the tag agency, it was very quick and easy. I do enjoy going there also because they have a dog. I have taken my kids with me to get documents notarized and they always let my girls pet the office dog. I highly recommend this tag agency for a variety of services. I hope this has been helpful and informational.

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0 out of 1 people found this review helpful.

Response from this business:

Thank you for your review. We appreciate your business and always strive to provide friendly and professional service. Please let us know if we can ever be of assistance in the future. Thank you!
.

I have never had a bad experiece at this agency---Service is a little slow but they are in a geat location so ALWAYS busy... I totally understand when they are busy there is going to be a wait...to go there during you lunh break and expect to be out of there fast is ludacris...other people in this area re doing the same.. busy busy it will be, and face it ....if YOU come across Rude because you have to wait chances are they might too, we are all human. You will wait at wal-mart---- at the post office---- at McDonalds--- Denny, waffle house, the grocery store, the doctors office.... if its busy.. it must be a decent place to go, its not like there arent other tag agency's... Parking is a bad thing I agree. But... what can you say...its a business that is functioning therefore you wait...

4
★★★★☆

I have never had a bad experiece at this agency---Service is a little slow but they are in a geat location so ALWAYS busy... I totally understand when they are busy there is going to be a wait...to go there during you lunh break and expect to be out of there fast is ludacris...other people in this area re doing the same.. busy busy it will be, and face it ....if YOU come across Rude because you have to wait chances are they might too, we are all human. You will wait at wal-mart---- at the post office---- at McDonalds--- Denny, waffle house, the grocery store, the doctors office.... if its busy.. it must be a decent place to go, its not like there arent other tag agency's... Parking is a bad thing I agree. But... what can you say...its a business that is functioning therefore you wait...

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0 out of 1 people found this review helpful.

Response from this business:

Thank you for your review. We appreciate your business and always strive to provide friendly and professional service. Please let us know if we can ever be of assistance in the future. Thank you!
.

I tired to get my car tag renewed on my lunch hour twice, but the wait was ridiculous. (I signed in and waited for 20 minutes before I realized I was going to be late back to work.) So, I ended up going on a day off work. I signed in and waited about 25 minutes. They told me they could take a credit card, but that a 2.5% fee would be added. Since I live close by, I told them I would come back with a check. The lady told me I would not have to sign in and wait again. I could just bring the paperwork back and turn it in as soon as I got there. So, I came back a few minutes later and when I was finally acknowledged, I was told that I still had to sign in and wait again. By then the line was so long, I left and ended up going to another tag agency. Also, the parking lot is cramped.

2
★★☆☆☆

I tired to get my car tag renewed on my lunch hour twice, but the wait was ridiculous. (I signed in and waited for 20 minutes before I realized I was going to be late back to work.) So, I ended up going on a day off work. I signed in and waited about 25 minutes. They told me they could take a credit card, but that a 2.5% fee would be added. Since I live close by, I told them I would come back with a check. The lady told me I would not have to sign in and wait again. I could just bring the paperwork back and turn it in as soon as I got there. So, I came back a few minutes later and when I was finally acknowledged, I was told that I still had to sign in and wait again. By then the line was so long, I left and ended up going to another tag agency. Also, the parking lot is cramped.

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1 out of 1 people found this review helpful.

Response from this business:

Thank you for your review and please pardon my late response. I apologize for the experience you had at our agency. The credit card fee charged by the state is 2.5% and I completely understand your wanting to avoid that charge. It is unfortunate that our staff did not work you in as promised and I certainly understand your frustration. Again I apologize for our failure and would encourage you to consider giving us another try in the future. Also, if you don't have time to come by please consider renewing online at www.classentag.com. We always process and mail online renewals on the next business day. Please feel to contact me via email if you have any further questions or comments - support@classentag.com. Thank you, Jeff
.

I really like where this tag agency is located, however they have poor parking. They have great seating and sometimes they get a little busy. The staff is friendly.

4
★★★★☆

I really like where this tag agency is located, however they have poor parking. They have great seating and sometimes they get a little busy. The staff is friendly.

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1 out of 2 people found this review helpful.

Response from this business:

Thank you for your review. We appreciate your business and always strive to provide friendly and professional service. Please let us know if we can ever be of assistance in the future. Thank you!

More about Classen Tag Agency & Mail Center

Now Offering ONLINE TAG RENEWALS. Walk in motor vehicle registrations, tags, titles and driver license services. Shipping and packing services.

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