Rose Rock Veterinary Hospital & Pet Resort

★★★★☆
  • 400 24th Ave NW

    Norman, OK 73069

    Map & Directions
  • 405-321-3361

4.0 29
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Everyone at Rose Rock is helpful and efficient.The techs clearly care about you and your pet and the doctors have always been so great.

5
★★★★★

Everyone at Rose Rock is helpful and efficient.The techs clearly care about you and your pet and the doctors have always been so great.

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Erica has been grooming my dog for several years and he always comes home looking great and acting happy. A former groomer told me my pup was "difficult" and that they couldn't do certain things, but Erica has been able to do everything. We are so thankful to have found Rose Rock Veterinary Hospital!

5
★★★★★

Erica has been grooming my dog for several years and he always comes home looking great and acting happy. A former groomer told me my pup was "difficult" and that they couldn't do certain things, but Erica has been able to do everything. We are so thankful to have found Rose Rock Veterinary Hospital!

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The best part about Rose Rock Veterinary Hospital & Pet Resort is the helpfulness of the staff. Not only do they help me with whatever I need, but they explain everything completely and in a way I can understand.

5
★★★★★

The best part about Rose Rock Veterinary Hospital & Pet Resort is the helpfulness of the staff. Not only do they help me with whatever I need, but they explain everything completely and in a way I can understand.

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Rock Rose has an excellent and caring staff. I brought my brand new puppy there and they made me feel confident choosing them as a vet. So far every experience there has been a pleasant one!

5
★★★★★

Rock Rose has an excellent and caring staff. I brought my brand new puppy there and they made me feel confident choosing them as a vet. So far every experience there has been a pleasant one!

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The doctor and staff are always attentive and friendly towards the needs of my pets.

5
★★★★★

The doctor and staff are always attentive and friendly towards the needs of my pets.

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Everyone was awesome and very friendly. My cat got de-clawed and he acts like nothing is wrong so they definitely did something right! They went over everything with me and answered every question and concern I had.

5
★★★★★

Everyone was awesome and very friendly. My cat got de-clawed and he acts like nothing is wrong so they definitely did something right! They went over everything with me and answered every question and concern I had.

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They really care about pets and treat them as their own. I also love that they have grooming available on site as well. Happy customer!

5
★★★★★

They really care about pets and treat them as their own. I also love that they have grooming available on site as well. Happy customer!

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I always appreciate all the info and explanation I get when I bring my dogs in and I never feel like a burden if I have questions or concerns.

5
★★★★★

I always appreciate all the info and explanation I get when I bring my dogs in and I never feel like a burden if I have questions or concerns.

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Very nice doctor and staff. They don't mind taking more time to answer questions. The front staff smiles and is very friendly too!

5
★★★★★

Very nice doctor and staff. They don't mind taking more time to answer questions. The front staff smiles and is very friendly too!

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Love Dr. Frizler - she is amazing. She sets an extremely high bar for quality of care expectations and as a matter of practice, exceeds them!

5
★★★★★

Love Dr. Frizler - she is amazing. She sets an extremely high bar for quality of care expectations and as a matter of practice, exceeds them!

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Pet lovers beware! They were ridiculously overpriced, the vets were impersonal, and the wait was very long. I absolutely love my dog and will do anything to keep him healthy. I felt this vet was completely out for the money and not concerned for the health of my dog. They did not take any time to get to know me or my dog. Every visit was hundreds of dollars. After yet another visit that was overpriced I had mentioned to the assistant that the prices were so outrageous that I would have to take my business elsewhere. The assistants only response was that they were good at what they do. I was extremely disappointed with the staff and their lack of care for my dog. The vet hospital made no effort in trying to correct the problem other than filling out a some questions. I would never recommend this place. I was fortunate to find another local vet hospital that was a third of the cost and cares about my dog as much as I do.

1
★☆☆☆☆

Pet lovers beware! They were ridiculously overpriced, the vets were impersonal, and the wait was very long. I absolutely love my dog and will do anything to keep him healthy. I felt this vet was completely out for the money and not concerned for the health of my dog. They did not take any time to get to know me or my dog. Every visit was hundreds of dollars. After yet another visit that was overpriced I had mentioned to the assistant that the prices were so outrageous that I would have to take my business elsewhere. The assistants only response was that they were good at what they do. I was extremely disappointed with the staff and their lack of care for my dog. The vet hospital made no effort in trying to correct the problem other than filling out a some questions. I would never recommend this place. I was fortunate to find another local vet hospital that was a third of the cost and cares about my dog as much as I do.

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Just came in for maintenance earthworm medicine. I was greeted immediately and professionally.

5
★★★★★

Just came in for maintenance earthworm medicine. I was greeted immediately and professionally.

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After 7 years of taking all of my animals to this vet I can honestly say that I will never use another doctor for my babies ever again. I've had many vets over the years who just don't care about my animals, they just want to make money. This just isn't true at Rose Rock Veterinary Hospital. They've done just about everything for me: grooming, taking care of my sick pets, and much much more. I love this vet.

5
★★★★★

After 7 years of taking all of my animals to this vet I can honestly say that I will never use another doctor for my babies ever again. I've had many vets over the years who just don't care about my animals, they just want to make money. This just isn't true at Rose Rock Veterinary Hospital. They've done just about everything for me: grooming, taking care of my sick pets, and much much more. I love this vet.

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They make it seem like they give us special treatment to our dog. He's treated really great by the staff. They love him.

5
★★★★★

They make it seem like they give us special treatment to our dog. He's treated really great by the staff. They love him.

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I always leave my kitty here when I go out of town. And I do so a lot for work. He always comes back happy and healthy.

5
★★★★★

I always leave my kitty here when I go out of town. And I do so a lot for work. He always comes back happy and healthy.

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I have been boarding my animals here for the past couple of years. Very happy with what they provide. My animals seem happy and well taken care of when I come back to get them.

5
★★★★★

I have been boarding my animals here for the past couple of years. Very happy with what they provide. My animals seem happy and well taken care of when I come back to get them.

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Do not use this vet hospital!!!!! They came to my house to euthanize my dog after I had set up arrangements for an individual cremation for my dog. After euthanizing my companion, they took her body to be cremated. On the way out the door I reconfirmed that it was an individual cremation. They acknowledged me and said that someone from the office would call me early next week so that I could pick up my dog's remains. By Thursday no one had called, so I called them Friday morning. It turns out that someone at the hospital screwed up and my dog was cremated with a group of dogs and I cannot get any of the ashes. So now I have no body and no ashes. What turned out to be devastating in the first place is now tragic. I wish I had never taken my dogs there and will not be returning with my remaining dog. On top of this colossal mistake, they are extremely expensive.

0
★☆☆☆☆

Do not use this vet hospital!!!!! They came to my house to euthanize my dog after I had set up arrangements for an individual cremation for my dog. After euthanizing my companion, they took her body to be cremated. On the way out the door I reconfirmed that it was an individual cremation. They acknowledged me and said that someone from the office would call me early next week so that I could pick up my dog's remains. By Thursday no one had called, so I called them Friday morning. It turns out that someone at the hospital screwed up and my dog was cremated with a group of dogs and I cannot get any of the ashes. So now I have no body and no ashes. What turned out to be devastating in the first place is now tragic. I wish I had never taken my dogs there and will not be returning with my remaining dog. On top of this colossal mistake, they are extremely expensive.

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Rose Rock have been my vet of choice for many years. I have watched the practice grow and become one of the best there is.
Recently, I had to put my Yorkie down unexpectedly. The patience and compassion shown to me by Dr. Blasik and the entire staff was amazing. It was handled with great dignity. I would recommend Rose Rock for all you pet needs.

5
★★★★★

Rose Rock have been my vet of choice for many years. I have watched the practice grow and become one of the best there is.
Recently, I had to put my Yorkie down unexpectedly. The patience and compassion shown to me by Dr. Blasik and the entire staff was amazing. It was handled with great dignity. I would recommend Rose Rock for all you pet needs.

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0 out of 1 people found this review helpful.

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I have 2 small dogs that I have taken to Rose Rock for their vaccinations, allergy issues, and a minor injury. The staff are extremely professional and helpful. They have multiple vets and never seem to have a problem working with your schedule to fit you in at a time that works for you. I love that the vets are so patient and are always eager to address any questions or concerns that you have in addition to what you made the appointment for. My lhasa apso has a skin allergy. First they put him on a low dose of allergy medicine and when that stopped working I decided to change his diet. When I bought his dog food the vet helped me carry my dog and the food to my car. I've seen 3 different vets there and they were all extremely educated and informative. My dogs are in good hands at Rose Rock. I would never go anywhere else! It's not the cheapest place in town so I wouldn't recommend it to someone who is overly concerned about costs. I can't put a price on the health of my animals. If you're looking for the best animal hospital in town, Rose Rock is where you need to be.

5
★★★★★

I have 2 small dogs that I have taken to Rose Rock for their vaccinations, allergy issues, and a minor injury. The staff are extremely professional and helpful. They have multiple vets and never seem to have a problem working with your schedule to fit you in at a time that works for you. I love that the vets are so patient and are always eager to address any questions or concerns that you have in addition to what you made the appointment for. My lhasa apso has a skin allergy. First they put him on a low dose of allergy medicine and when that stopped working I decided to change his diet. When I bought his dog food the vet helped me carry my dog and the food to my car. I've seen 3 different vets there and they were all extremely educated and informative. My dogs are in good hands at Rose Rock. I would never go anywhere else! It's not the cheapest place in town so I wouldn't recommend it to someone who is overly concerned about costs. I can't put a price on the health of my animals. If you're looking for the best animal hospital in town, Rose Rock is where you need to be.

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0 out of 1 people found this review helpful.

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I am a previous employee and before I was an employee, I was also a client. I was so impressed with the hospital and pet resort that I continued to take my animals to Rose Rock. I am a HUGE animal advocate and am know a great deal more after working under Dr. Beverly Fritzler and her vet. techs., and other members of the staff. So, I know FOR A FACT how compassionate, caring, and educated they are. Or, I would have NEVER worked for them, if not the case. I love and trust this clinic/ hospital more than any other. I have lived in Florida since, and now reside in Ohio. I have yet, to meet any other Vet. that compares. I know that she is on top of her toes, even when it came to the boarding facility. Please don not let any person with a bad rating, sway you. There's usually more to the story than what is posted on here.

5
★★★★★

I am a previous employee and before I was an employee, I was also a client. I was so impressed with the hospital and pet resort that I continued to take my animals to Rose Rock. I am a HUGE animal advocate and am know a great deal more after working under Dr. Beverly Fritzler and her vet. techs., and other members of the staff. So, I know FOR A FACT how compassionate, caring, and educated they are. Or, I would have NEVER worked for them, if not the case. I love and trust this clinic/ hospital more than any other. I have lived in Florida since, and now reside in Ohio. I have yet, to meet any other Vet. that compares. I know that she is on top of her toes, even when it came to the boarding facility. Please don not let any person with a bad rating, sway you. There's usually more to the story than what is posted on here.

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0 out of 1 people found this review helpful.

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Avoid. The Vet (Naomi Watts) at this clinic must work on commission. I took my dog in twice. She sent my dog home with an antibiotic - she barely looked at my dog but charged hundreds of dollars. She recently graduated from OSU and has limited experience. My dog ended up at the emergency clinic near death because of Naomi Watts poor treatment. 2009.

1
★☆☆☆☆

Avoid. The Vet (Naomi Watts) at this clinic must work on commission. I took my dog in twice. She sent my dog home with an antibiotic - she barely looked at my dog but charged hundreds of dollars. She recently graduated from OSU and has limited experience. My dog ended up at the emergency clinic near death because of Naomi Watts poor treatment. 2009.

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1 out of 1 people found this review helpful.

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All they care about is getting paid. DMV Naomi Murray, ran test on my dying 12 yr old Lab. She wanted to make sure of how we would pay, and asked me to agree to payment before she treated my dog. Three hundred dollars later we learned he had a tumor on his prostate. She kept promoting more expensive test to see what it was, and showed no concern for our situation. My dog came home that night and only got worse. The next day, I had to put him down. We felt like we were just the next patient pushed through. I have two more dogs and will never go back to Rose Rock again. Also, I paid the $300 when I picked my dog up. They should be happy!

1
★☆☆☆☆

All they care about is getting paid. DMV Naomi Murray, ran test on my dying 12 yr old Lab. She wanted to make sure of how we would pay, and asked me to agree to payment before she treated my dog. Three hundred dollars later we learned he had a tumor on his prostate. She kept promoting more expensive test to see what it was, and showed no concern for our situation. My dog came home that night and only got worse. The next day, I had to put him down. We felt like we were just the next patient pushed through. I have two more dogs and will never go back to Rose Rock again. Also, I paid the $300 when I picked my dog up. They should be happy!

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2 out of 2 people found this review helpful.

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I agree with a previous review. They have progressively gotten worse with customer service and quality. They groomed my Persian cat and cut her several times, including cutting her nipple off and a chunk of her ear! Then when we picked her up they had lost our crate and claimed we didn't bring one. After going up there three times we finally got our crate back. We didn't have to pay for the grooming but were still very dissatisfied with this place.

1
★☆☆☆☆

I agree with a previous review. They have progressively gotten worse with customer service and quality. They groomed my Persian cat and cut her several times, including cutting her nipple off and a chunk of her ear! Then when we picked her up they had lost our crate and claimed we didn't bring one. After going up there three times we finally got our crate back. We didn't have to pay for the grooming but were still very dissatisfied with this place.

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1 out of 2 people found this review helpful.

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I have been a Rose Rock client for about three years now - boarding, grooming, vaccinations, emergencies, surgeries. My shihtzu and I recently moved from Norman to the NW side of Oklahoma City, and it wasn't until now that I realized what a great veterinary clinic Rose Rock is. While they're often very busy at RR, and sometimes you have to wait a while for service, I haven't found another place that genuinely cares about my baby like RR. He underwent two different surgeries with the doctor and both were very well done and we have never had any complications. Our new vet even complimented me on how little scarring my dog had from his cherry eye correction. I do understand the complaints others have had about wait time, but I know the employees mean the best and truly care about the welfare of animals. I wish I lived closer to RR so I could continue to take my dog there!

5
★★★★★

I have been a Rose Rock client for about three years now - boarding, grooming, vaccinations, emergencies, surgeries. My shihtzu and I recently moved from Norman to the NW side of Oklahoma City, and it wasn't until now that I realized what a great veterinary clinic Rose Rock is. While they're often very busy at RR, and sometimes you have to wait a while for service, I haven't found another place that genuinely cares about my baby like RR. He underwent two different surgeries with the doctor and both were very well done and we have never had any complications. Our new vet even complimented me on how little scarring my dog had from his cherry eye correction. I do understand the complaints others have had about wait time, but I know the employees mean the best and truly care about the welfare of animals. I wish I lived closer to RR so I could continue to take my dog there!

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0 out of 1 people found this review helpful.

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Carin A., I would like to apologize for the experience you had at Rose Rock Veterinary Hospital. The management is very concerned about your experience because we genuinely care about your pet. If we have staff, including doctors, that did not treat you with the utmost concern, we would like to know about it. Our goal is to provide you and your pet with quality, caring, and professional service. We apparently let you down. Please call us so we can discuss what happened. We take these matters very seriously and would like to get additional information. We would also like to apologize personally. Please contact either Crystal, Practice Manager, or Dr. Fritzler.

5
★★★★★

Carin A., I would like to apologize for the experience you had at Rose Rock Veterinary Hospital. The management is very concerned about your experience because we genuinely care about your pet. If we have staff, including doctors, that did not treat you with the utmost concern, we would like to know about it. Our goal is to provide you and your pet with quality, caring, and professional service. We apparently let you down. Please call us so we can discuss what happened. We take these matters very seriously and would like to get additional information. We would also like to apologize personally. Please contact either Crystal, Practice Manager, or Dr. Fritzler.

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1 out of 2 people found this review helpful.

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"Not Impressed" is a mild description of the service that I experienced at Rose Rock Vet. Can't remember the male Dr that I saw during an emergency visit with my cocker who was suffering seizures (My Vet was out of town at the time). My pet was seizing so bad that she threw up in the waiting area. The staff at the front desk just stood there and starred at us like they were absolutely "dumbfounded" at the sight. When we finally got in to see the Dr. he was worse. He just shot up my dog with Valium and stood there with a stupid grin on his face like that was supposed to have been the magic cure. I mean - that's all he offered. I believe his words were "good luck". I would pretty much describe him as incompetent as was his staff. I would not recommend this clinic to any pet owner. It may be a nice facility, fancy bill boards outside, etc - but that doesn't make up for the incompetent staff inside caring for your pets.

1
★☆☆☆☆

"Not Impressed" is a mild description of the service that I experienced at Rose Rock Vet. Can't remember the male Dr that I saw during an emergency visit with my cocker who was suffering seizures (My Vet was out of town at the time). My pet was seizing so bad that she threw up in the waiting area. The staff at the front desk just stood there and starred at us like they were absolutely "dumbfounded" at the sight. When we finally got in to see the Dr. he was worse. He just shot up my dog with Valium and stood there with a stupid grin on his face like that was supposed to have been the magic cure. I mean - that's all he offered. I believe his words were "good luck". I would pretty much describe him as incompetent as was his staff. I would not recommend this clinic to any pet owner. It may be a nice facility, fancy bill boards outside, etc - but that doesn't make up for the incompetent staff inside caring for your pets.

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2 out of 2 people found this review helpful.

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Brought many pets here in the past year. Started out as very nice people, very helpful and very caring. Thousands of dollars spent. Staff got progressively worse, nasty and patronizing. Last time we had pets in there for a bath, they were there 7 hours and when we picked them up, they were soaking wet. One had his back shaved like a reverse mohawk! Had to spend $60 at another place to make him look decent. That was the last straw.

3
★★★☆☆

Brought many pets here in the past year. Started out as very nice people, very helpful and very caring. Thousands of dollars spent. Staff got progressively worse, nasty and patronizing. Last time we had pets in there for a bath, they were there 7 hours and when we picked them up, they were soaking wet. One had his back shaved like a reverse mohawk! Had to spend $60 at another place to make him look decent. That was the last straw.

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1 out of 2 people found this review helpful.

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The staff is very friendly and helpful. They are professional and knowledgeable, and can answer any question you ask. The facility is very clean and smells alot better than most vets. Definitely a five star hospital!!!

5
★★★★★

The staff is very friendly and helpful. They are professional and knowledgeable, and can answer any question you ask. The facility is very clean and smells alot better than most vets. Definitely a five star hospital!!!

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1 out of 2 people found this review helpful.

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Our kid was sick and we didn't have time to take her to Tulsa, so we choose this vet. I wasn't very pleased with the service I was given. The vet was making recommendations for my pet and wasn't addressing the issues as to why I was there for. I don't want to be told she may need surgery on her nose, when the real reason I'm there is b/c of a UTI issue. I wouldn't go back. Their prices are a bit steep too.

2
★★☆☆☆

Our kid was sick and we didn't have time to take her to Tulsa, so we choose this vet. I wasn't very pleased with the service I was given. The vet was making recommendations for my pet and wasn't addressing the issues as to why I was there for. I don't want to be told she may need surgery on her nose, when the real reason I'm there is b/c of a UTI issue. I wouldn't go back. Their prices are a bit steep too.

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1 out of 2 people found this review helpful.

More about Rose Rock Veterinary Hospital & Pet Resort

We offer examinations, vaccination against preventable diseases, puppy and kitten care, preventative care, microchipping, pharmacy and pet insurance.

 

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