Bright Construction Corporation

★☆☆☆☆

About Bright Construction Corporation

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The only thing nice I have to say about this company is most of the people are nice.

We had to file an insurance claim for our house because the toilet in our 1/2 bath had a temper tantrum while we were out of town. It's 8 weeks later, and our house still isn't back to normal. No thanks to Bright Construction!

1) The estimator started his week-long vacation the day after he came to our house. Nothing was done in his absence.
2) Work didn't start until 6 weeks AFTER we filed the claim; even after repeated phone calls. We didn't receive the schedule until after the workers showed up.
3) The carpenters just walked into our home and didn't bother to introduce themselves. They just traipsed about, and I had to initiate conversation. They also left a buttload of wood in our garage. I'm not sure why we're left cleaning up behind them.
4) One of the painters painted our closets the same color as the walls which was not how they were originally painted. He didn't pay attention to what he was doing. He even painted the baseboards the same color which looks stupid!!! Someone's supposed to be out to fix it, but the way these folks communicate, or lack thereof, who knows if that'll happen. He also did a shoddy job staining the cabinets; left stain on our tiles and grout.
5) The wallpaper person says she's going to be here then doesn't bother showing up. Her 1-day job has turned into days (1st day she was hours late, didn't show up the 2nd day). Wanted to work 2day but didn't show up.
6) I am NOT a maid, and I don't appreciate having to clean up the workers' urine from my toilet!!
7) I don't appreciate my lights being left on in unoccupied rooms or doors being left open especially when the a/c is on!
8) I don't appreciate workers showing up 2.5 hours late, work for 22 minutes then leave for lunch!

It's a good thing the insurance company is paying these people! If this had been an out-of-pocket expense for us, Bright would have been fired week 1!

0
★☆☆☆☆

The only thing nice I have to say about this company is most of the people are nice.

We had to file an insurance claim for our house because the toilet in our 1/2 bath had a temper tantrum while we were out of town. It's 8 weeks later, and our house still isn't back to normal. No thanks to Bright Construction!

1) The estimator started his week-long vacation the day after he came to our house. Nothing was done in his absence.
2) Work didn't start until 6 weeks AFTER we filed the claim; even after repeated phone calls. We didn't receive the schedule until after the workers showed up.
3) The carpenters just walked into our home and didn't bother to introduce themselves. They just traipsed about, and I had to initiate conversation. They also left a buttload of wood in our garage. I'm not sure why we're left cleaning up behind them.
4) One of the painters painted our closets the same color as the walls which was not how they were originally painted. He didn't pay attention to what he was doing. He even painted the baseboards the same color which looks stupid!!! Someone's supposed to be out to fix it, but the way these folks communicate, or lack thereof, who knows if that'll happen. He also did a shoddy job staining the cabinets; left stain on our tiles and grout.
5) The wallpaper person says she's going to be here then doesn't bother showing up. Her 1-day job has turned into days (1st day she was hours late, didn't show up the 2nd day). Wanted to work 2day but didn't show up.
6) I am NOT a maid, and I don't appreciate having to clean up the workers' urine from my toilet!!
7) I don't appreciate my lights being left on in unoccupied rooms or doors being left open especially when the a/c is on!
8) I don't appreciate workers showing up 2.5 hours late, work for 22 minutes then leave for lunch!

It's a good thing the insurance company is paying these people! If this had been an out-of-pocket expense for us, Bright would have been fired week 1!

Pros: Most are accommodating when in your house

Cons: Unreliable, poor communication, poor clean up

 

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