Robert H Zoellner & Assoc

★★★☆☆
36.1197 -95.9403
Map and Directions to Robert H Zoellner & Assoc

918-749-2020

3030 S Harvard Ave

Tulsa, OK

74114

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About Robert H Zoellner & Assoc

Health & Medical

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Cheatham, Amy D, Od - Tulsa Eye Consultants

6606 S Yale Ave Ste 220 Tulsa, OK

3.0 18
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Reviews 1 - 18 of 18.
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ordered saftey glasses on 11-09-2012 at this location. todays date is 12-11-2012 and I still have no saftey glasses!! first they said they could not get the glasses I ordered so I had to drive the fifty plus miles back to pick out another pair of frames. was told they would put a rush on them and I should have them by friday. That was two weeks ago. they have already charged my insurance company and been paid for them. but no glasses. avoid this place at all cost they do not know anything about customer service.

1
★☆☆☆☆

ordered saftey glasses on 11-09-2012 at this location. todays date is 12-11-2012 and I still have no saftey glasses!! first they said they could not get the glasses I ordered so I had to drive the fifty plus miles back to pick out another pair of frames. was told they would put a rush on them and I should have them by friday. That was two weeks ago. they have already charged my insurance company and been paid for them. but no glasses. avoid this place at all cost they do not know anything about customer service.

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.

I used to go to the 71st location of Dr. Z and was very pleased with them. After I moved to a different part of town, I started going to the 31st location and was STUNNED by the difference. The staff is unfriendly, rude at times, and do not listen. I have never received a pair of glasses made there that was correct, nor can they fix their own mistakes. When I have taken the glasses back, they argued with me that I was not wearing them corrrectly. After that experience, I took those same glasses back to the 71st location to get them fixed correctly. The staff at the 71st location apologized profusely for the mistake that was made at the other location. I highly recommend the 71st location, but AVOID the 31st location.

2
★★☆☆☆

I used to go to the 71st location of Dr. Z and was very pleased with them. After I moved to a different part of town, I started going to the 31st location and was STUNNED by the difference. The staff is unfriendly, rude at times, and do not listen. I have never received a pair of glasses made there that was correct, nor can they fix their own mistakes. When I have taken the glasses back, they argued with me that I was not wearing them corrrectly. After that experience, I took those same glasses back to the 71st location to get them fixed correctly. The staff at the 71st location apologized profusely for the mistake that was made at the other location. I highly recommend the 71st location, but AVOID the 31st location.

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.

Worst experience ever!!!! After 3 months, I still do not have my glasses. The first pair of glasses I received were so poorly done that a prescription could not be found on the lenses. I was advised to pick a different frame and I requested a thinner lens. I had previously been told by the staff that the thinner lens was unavailable. They promptly took the additional money due for the thinner lens, but refused to give me a refund for the lower frame price and anti-glare lens paid for twice. I have tried to get a full refund to go elsewhere, but Robert Zoellner's will not give me my money back. During the ordeal, I have encountered several rude and unprofessional staff members. I will never go back!

1
★☆☆☆☆

Worst experience ever!!!! After 3 months, I still do not have my glasses. The first pair of glasses I received were so poorly done that a prescription could not be found on the lenses. I was advised to pick a different frame and I requested a thinner lens. I had previously been told by the staff that the thinner lens was unavailable. They promptly took the additional money due for the thinner lens, but refused to give me a refund for the lower frame price and anti-glare lens paid for twice. I have tried to get a full refund to go elsewhere, but Robert Zoellner's will not give me my money back. During the ordeal, I have encountered several rude and unprofessional staff members. I will never go back!

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2 out of 2 people found this review helpful.

.

We came in from out of town for a funeral and my husband forgot to pack his contacts. Our family suggested that we should come to Dr Zoellners. We did and everyone so great to us. This was a very stressful day for us and everyone went out of their way to help us. The ladies called our doctor for his prescription and they were able to sell him contacts since they actually had them in stock. Great place with great people.

5
★★★★★

We came in from out of town for a funeral and my husband forgot to pack his contacts. Our family suggested that we should come to Dr Zoellners. We did and everyone so great to us. This was a very stressful day for us and everyone went out of their way to help us. The ladies called our doctor for his prescription and they were able to sell him contacts since they actually had them in stock. Great place with great people.

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0 out of 10 people found this review helpful.

.

I came to Dr. Zoellner's for an eye exam and glasses. I was very impressed with Dr. Swift. The optical staff was very helpful with frame selection and lens options. I will definately be back.

5
★★★★★

I came to Dr. Zoellner's for an eye exam and glasses. I was very impressed with Dr. Swift. The optical staff was very helpful with frame selection and lens options. I will definately be back.

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1 out of 2 people found this review helpful.

.

I got a piece of metal in my eye on a Sunday doing work in the garage. Instead of having to go to the emergency room and wait three hours, and pay several hundred dollars, I was seen in 20 min and paid less than a third of what the ER costs. The doc really did a good job, and I think it's a great place to go for minor eye emergencies.

5
★★★★★

I got a piece of metal in my eye on a Sunday doing work in the garage. Instead of having to go to the emergency room and wait three hours, and pay several hundred dollars, I was seen in 20 min and paid less than a third of what the ER costs. The doc really did a good job, and I think it's a great place to go for minor eye emergencies.

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1 out of 2 people found this review helpful.

.

When I went to Dr Zoellner I needed my glasses as quickly as possible. I am pretty blind without them and they had broken. They went to a lot of trouble and got them for me that day even though it should have taken longer. When I call there I am always greeted very nicely by the front desk people.

4
★★★★☆

When I went to Dr Zoellner I needed my glasses as quickly as possible. I am pretty blind without them and they had broken. They went to a lot of trouble and got them for me that day even though it should have taken longer. When I call there I am always greeted very nicely by the front desk people.

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0 out of 21 people found this review helpful.

.

I went to see Dr. Zoellner for an eye exam recently and had a wonderful experience! The staff that I was in contact with was amazing. They were very friendly and helpful with anything I had a question about...and believe me I had a bunch of questions! When it was all said and done I was shocked at what the price was! i was used to paying double for and exam, contacts, and glasses! I would recommend this place for anyone!

5
★★★★★

I went to see Dr. Zoellner for an eye exam recently and had a wonderful experience! The staff that I was in contact with was amazing. They were very friendly and helpful with anything I had a question about...and believe me I had a bunch of questions! When it was all said and done I was shocked at what the price was! i was used to paying double for and exam, contacts, and glasses! I would recommend this place for anyone!

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0 out of 18 people found this review helpful.

.

Great doctors, great staff, great service and also great prices. I received fast, friendly service, with a large selection of frames to choose from. Order was delivered when promise with no problems.
TH

5
★★★★★

Great doctors, great staff, great service and also great prices. I received fast, friendly service, with a large selection of frames to choose from. Order was delivered when promise with no problems.
TH

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0 out of 7 people found this review helpful.

.

I think Dr. Z's is a great business establishment.Great service from doctors to front desk people- I was In and out with a pair of glasses that would have cost me twice as much anywhere else. I think they are good- check them out if you need to save some money and want a good selection of frames.

5
★★★★★

I think Dr. Z's is a great business establishment.Great service from doctors to front desk people- I was In and out with a pair of glasses that would have cost me twice as much anywhere else. I think they are good- check them out if you need to save some money and want a good selection of frames.

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0 out of 7 people found this review helpful.

.

they heard you though like cattle. My first pair of contacts were the wrong prescription. They gave me very bad headaches which caused me to throw up in the car on my way to a business meeting (which I had to mess). I had to go back and get a 2nd prescription (saw a different doctor this time.) Those contacts where fine until I ran out and had to get a temporary pair until I ordered some. I wear one toric lens and one regular lens. they gave me two toric lens, I called to talk to them and they said I had the correct lens and that I was wrong. I said okay, even though I knew my contacts wern't correct. I called back a week later to tell them again (toric lens have those little slits in them is how I knew they were both toric). They again said I had the correct lens. I was now feed up with Dr. Zoellner so I scheduled an appointment with a new eye doctor. My contacts have been great since then. I called doctor Zoellner and asked to speak with the office manager I told her I no longer wanted to be a patient. All she said was okay. I said don't you want to know why? She said why, so I just hung up. They didn't even act like they cared when I called to let them know I no longer wanted to be a patient.

1
★☆☆☆☆

they heard you though like cattle. My first pair of contacts were the wrong prescription. They gave me very bad headaches which caused me to throw up in the car on my way to a business meeting (which I had to mess). I had to go back and get a 2nd prescription (saw a different doctor this time.) Those contacts where fine until I ran out and had to get a temporary pair until I ordered some. I wear one toric lens and one regular lens. they gave me two toric lens, I called to talk to them and they said I had the correct lens and that I was wrong. I said okay, even though I knew my contacts wern't correct. I called back a week later to tell them again (toric lens have those little slits in them is how I knew they were both toric). They again said I had the correct lens. I was now feed up with Dr. Zoellner so I scheduled an appointment with a new eye doctor. My contacts have been great since then. I called doctor Zoellner and asked to speak with the office manager I told her I no longer wanted to be a patient. All she said was okay. I said don't you want to know why? She said why, so I just hung up. They didn't even act like they cared when I called to let them know I no longer wanted to be a patient.

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2 out of 3 people found this review helpful.

.

I have had enough of these people. They DO treat you like a number and not a person. They are uncaring, rude and hateful.... esp the girl named Jodi who works in contacts. I complained to the manager Tiffany Allen, and I never got a promised call back. After reading the other comments, I doubt the owner will do anything about it. I care about my eyes.... so I'm going somewhere ELSE!

1
★☆☆☆☆

I have had enough of these people. They DO treat you like a number and not a person. They are uncaring, rude and hateful.... esp the girl named Jodi who works in contacts. I complained to the manager Tiffany Allen, and I never got a promised call back. After reading the other comments, I doubt the owner will do anything about it. I care about my eyes.... so I'm going somewhere ELSE!

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2 out of 3 people found this review helpful.

.

Worst service I have ever received. First pair had the wrong prescription. I had to call them after they said they would call me. Decided that I needed to re-exam. Tech did not like what the dr said so he tried to adjust the glasses without the new prescription. Again I had to call. 2 days later I went to pick up the glasses. Never adjusted the prescription. Asked for a refund. They gave it to me but several people had to sign off. Did the refund with the system off line. Means it does not go through automatically. Techs are incompetent. Rude.

1
★☆☆☆☆

Worst service I have ever received. First pair had the wrong prescription. I had to call them after they said they would call me. Decided that I needed to re-exam. Tech did not like what the dr said so he tried to adjust the glasses without the new prescription. Again I had to call. 2 days later I went to pick up the glasses. Never adjusted the prescription. Asked for a refund. They gave it to me but several people had to sign off. Did the refund with the system off line. Means it does not go through automatically. Techs are incompetent. Rude.

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2 out of 3 people found this review helpful.

.

The exams are not thorough. You feel like just a number, not a patient. The assistants are rude and inept. They've lost both mine and my daughters records. I have some major eye issues that they missed. I didn't find out about them or receive treatment until I went to a real eye doctor. They gave me a wrong Rx for contacts that made that condition worse. Please don't go here if you care about your eye health!

1
★☆☆☆☆

The exams are not thorough. You feel like just a number, not a patient. The assistants are rude and inept. They've lost both mine and my daughters records. I have some major eye issues that they missed. I didn't find out about them or receive treatment until I went to a real eye doctor. They gave me a wrong Rx for contacts that made that condition worse. Please don't go here if you care about your eye health!

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2 out of 3 people found this review helpful.

.

You can't live in Tulsa very long without seeing the ads-they're everywhere- paper, billboards,tv guide- probably the best deal in Tulsa, for just a standard exam. And count on a professional ,state-of-the- art -equipment exam by a qualified pro. Most lenses in stock or shipped soon. A bit hurried, but the price is right!

PROS: Price!
CONS: long wait

4
★★★★☆

You can't live in Tulsa very long without seeing the ads-they're everywhere- paper, billboards,tv guide- probably the best deal in Tulsa, for just a standard exam. And count on a professional ,state-of-the- art -equipment exam by a qualified pro. Most lenses in stock or shipped soon. A bit hurried, but the price is right!

PROS: Price!
CONS: long wait

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0 out of 1 people found this review helpful.

.

I think Dr. Z is over rated i have returned 3 times and everytime i return they can not find my records i have e-mailed Dr. Zoellner and i can't get a response from him . so if this is tulsa's best this town is in trouble

PROS:
CONS: will not return your e-mail

1
★☆☆☆☆

I think Dr. Z is over rated i have returned 3 times and everytime i return they can not find my records i have e-mailed Dr. Zoellner and i can't get a response from him . so if this is tulsa's best this town is in trouble

PROS:
CONS: will not return your e-mail

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2 out of 3 people found this review helpful.

.

Dr. Zoellner's is probably the most convenient eye doctor in Tulsa. They Dr. Zoellner's have the largest selection of frames in town. They also almost always have my contacts in stock. If you are having glassed made they will be ready in about an hour. The doctors are friendly and make you feel at ease. The only negative thing I have to say is that the girls at the counter are not the brightest. They can never find my file and are quite rude. Other than than I really do like the place!

3
★★★☆☆

Dr. Zoellner's is probably the most convenient eye doctor in Tulsa. They Dr. Zoellner's have the largest selection of frames in town. They also almost always have my contacts in stock. If you are having glassed made they will be ready in about an hour. The doctors are friendly and make you feel at ease. The only negative thing I have to say is that the girls at the counter are not the brightest. They can never find my file and are quite rude. Other than than I really do like the place!

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1 out of 7 people found this review helpful.

.

I like that they set up the appointment promptly to meet my own personal needs especially the time I can come in. They have the new equipment. Very clean environment. You can trust on their quality for the glasses that will help your sight a lot more better. They also have friendly and knowledgeable ophthalmologists that understand your needs of glasses.

PROS: wide selection of eyewares
CONS:

4
★★★★☆

I like that they set up the appointment promptly to meet my own personal needs especially the time I can come in. They have the new equipment. Very clean environment. You can trust on their quality for the glasses that will help your sight a lot more better. They also have friendly and knowledgeable ophthalmologists that understand your needs of glasses.

PROS: wide selection of eyewares
CONS:

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0 out of 29 people found this review helpful.

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