Larry's VW Import Service

★★★★☆
  • 10332 NE 23rd St

    Oklahoma City, OK 73141

    Map & Directions
  • 405-769-5491

Automotive

Automotive
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4.0 3
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Got a thermostat replaced on 2001 Jetta, everything has worked fine. Larry and his wife were very friendly.

Only complaint is that the price I was quoted differed from the price I payed. When I dropped off the car Larry asked if it had any codes and I told him it did, and he said they would scan it to confirm the codes, but he didn't tell me that they would charge $45 to do this. I was under the impression that it was just part of the service of replacing the thermostat, because Larry never said that he was going to charge me to do that scan, he wasn't very upfront with that. If I had known they would charge $45 to scan the codes, which only takes a couple minutes to do, I would have told him no, because I can scan the codes for free at O'Reily's and clear any fault codes there.

So my advice is to ask for a detailed quote before you have them start any work, the last thing you want to do is pay for something at the end, when you weren't aware you were going to be paying for it in the first place.

2
★★☆☆☆

Got a thermostat replaced on 2001 Jetta, everything has worked fine. Larry and his wife were very friendly.

Only complaint is that the price I was quoted differed from the price I payed. When I dropped off the car Larry asked if it had any codes and I told him it did, and he said they would scan it to confirm the codes, but he didn't tell me that they would charge $45 to do this. I was under the impression that it was just part of the service of replacing the thermostat, because Larry never said that he was going to charge me to do that scan, he wasn't very upfront with that. If I had known they would charge $45 to scan the codes, which only takes a couple minutes to do, I would have told him no, because I can scan the codes for free at O'Reily's and clear any fault codes there.

So my advice is to ask for a detailed quote before you have them start any work, the last thing you want to do is pay for something at the end, when you weren't aware you were going to be paying for it in the first place.

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Make Sure You Get a Quote in Writing Before They Start Any Work\r
\r
Got a thermostat replaced on 2001 Jetta, everything has worked fine. Larry and his wife were very friendly.\r
\r
Only complaint is that the price I was quoted differed

3
★★★★★

Make Sure You Get a Quote in Writing Before They Start Any Work\r
\r
Got a thermostat replaced on 2001 Jetta, everything has worked fine. Larry and his wife were very friendly.\r
\r
Only complaint is that the price I was quoted differed

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My parents drive an Audi, with a German import like that, you almost always have to take it into the dealership for any repairs. Larry's looks more like a salvage yard on the outside and is a little uninviting. But the service inside is good. We have always felt like the diagnosis was honest and that the work was done well and done at fair pricing. Its much less expensive than taking it to the dealership!We would recommend this auto repair shop to anyone who drives an Audi or VW (maybe even other German imports!) over a dealership.

4
★★★★☆

My parents drive an Audi, with a German import like that, you almost always have to take it into the dealership for any repairs. Larry's looks more like a salvage yard on the outside and is a little uninviting. But the service inside is good. We have always felt like the diagnosis was honest and that the work was done well and done at fair pricing. Its much less expensive than taking it to the dealership!We would recommend this auto repair shop to anyone who drives an Audi or VW (maybe even other German imports!) over a dealership.

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