Precision Tune Auto Care

★☆☆☆☆
Tuned in to you.
  • 6600 N May Ave

    Oklahoma City, OK 73116

    Map & Directions
  • 405-607-6646

Automotive

Automotive
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I have been getting the oil changed in my two cars here, for about a year now. I??ve been going here because I pre-purchased several oil changes through a promotional called the ??Super Saver? card. I have not been completely satisfied with the service provided here and today something extremely unprofessional happened and I have no intention of ever returning. Today after they performed an oil change on my two cars, I felt I needed to check under the hood before I drove away because I had previously lost a little trust in the quality of their work. I first opened the hood of my wife??s car and I immediately noticed the oil cap was left laying on top of the engine! This is the most unprofessional and careless service I believe I have ever received from any business. After informing an employee, who apologized, I was assured that the oil cap was put back on my car. But I check it anyway and found that the cap wasn??t tightened all the way??it was quite loose. Also they have consistently gotten oil/grease on my door handle, steering wheel, on the hood, and spilled oil on the engine and in the engine compartment around the oil cap. Also, last time I was there. They suggested new air and fuel filters, and a tune-up be performed with a quote for about $160 before tax. And that quote included $20 for the air filter. I went to Wal-Mart and bought a air filter for $5 or less and replaced it in about 2 minutes only to find the existing air filter still had lots of life left in it. I checked on the fuel filter and found out that my model has an unserviceable fuel filter??I even went to the trouble of removing it and taking it to the parts store only to have them tell me that they have no replacement for it. I??m not trying to get revenge or anything, but I do want to warn others of a potential hazard or rip-off and at the least very unprofessional service. While I was in the waiting room today, I heard them telling an old lady (who was there before me) that one of her sparks plugs was a little fouled that she should replace them all today in addition to whatever work they were already doing. When she asked about the time, the employee stated it would take no extra time and she seemed to just agree not knowing what else to do. I wonder what her bill will total up to and if the spark plug wires will be re-attached? She was still there when my two cars were finished.

1
★☆☆☆☆

I have been getting the oil changed in my two cars here, for about a year now. I??ve been going here because I pre-purchased several oil changes through a promotional called the ??Super Saver? card. I have not been completely satisfied with the service provided here and today something extremely unprofessional happened and I have no intention of ever returning. Today after they performed an oil change on my two cars, I felt I needed to check under the hood before I drove away because I had previously lost a little trust in the quality of their work. I first opened the hood of my wife??s car and I immediately noticed the oil cap was left laying on top of the engine! This is the most unprofessional and careless service I believe I have ever received from any business. After informing an employee, who apologized, I was assured that the oil cap was put back on my car. But I check it anyway and found that the cap wasn??t tightened all the way??it was quite loose. Also they have consistently gotten oil/grease on my door handle, steering wheel, on the hood, and spilled oil on the engine and in the engine compartment around the oil cap. Also, last time I was there. They suggested new air and fuel filters, and a tune-up be performed with a quote for about $160 before tax. And that quote included $20 for the air filter. I went to Wal-Mart and bought a air filter for $5 or less and replaced it in about 2 minutes only to find the existing air filter still had lots of life left in it. I checked on the fuel filter and found out that my model has an unserviceable fuel filter??I even went to the trouble of removing it and taking it to the parts store only to have them tell me that they have no replacement for it. I??m not trying to get revenge or anything, but I do want to warn others of a potential hazard or rip-off and at the least very unprofessional service. While I was in the waiting room today, I heard them telling an old lady (who was there before me) that one of her sparks plugs was a little fouled that she should replace them all today in addition to whatever work they were already doing. When she asked about the time, the employee stated it would take no extra time and she seemed to just agree not knowing what else to do. I wonder what her bill will total up to and if the spark plug wires will be re-attached? She was still there when my two cars were finished.

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Precision Tune Auto Care is the fast, convenient and affordable solution to your entire car repair and routine vehicle maintenance needs. Count on us for complete car care...from top to bottom!

 

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