Allstate Insurance Agent: Stacy Adams

★★☆☆☆
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  • 1002 W Chestnut Ave

    Duncan, OK 73533-4236

    Map & Directions
  • 580-470-9108

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I have had insurance with Allstate for about a year now and have had a few minor issues with them----including having to call four times over several months just to update my address. Recently I have been considering selling items on eBay and because my insurance policy pamphlet is rather vague, I called my local insurance agent at Redden Insurance in Duncan, OK to see how that might affect my homeowners insurance policy. At first the agent I spoke with didn't understand my question and when I tried to clarify it for him, he told me to listen to him if I wanted my question answered, otherwise hang up. When I was finally able to explain what I was asking, he told me that selling one or two items wouldn't affect it but if I sold fifty items it might void my policy. I am also a freelance writer and have been trying to sell a couple of books I've written. He told me if I sold a novel it would definitely void my insurance policy. Naturally I was upset about this and asked him to clarify exactly what I could and could not do without voiding my policy. He became annoyed and told me that some things might void it and others might not and that if I made a claim, it would just depend on what decision Allstate made. After that he told me to call the Allstate claims phone number and maybe they could answer my questions. After being passed around awhile on that line, I was finally told that I can sell as many items on eBay as I like and I can sell novels without it voiding my insurance policy. The only clause being that they will not cover the items if anything happened to them, which I understood from the beginning. I really wish that the local agent had been knowledgeable about this or at least that he had behaved courteously and been willing to admit he didn't know something.

2
★★☆☆☆

I have had insurance with Allstate for about a year now and have had a few minor issues with them----including having to call four times over several months just to update my address. Recently I have been considering selling items on eBay and because my insurance policy pamphlet is rather vague, I called my local insurance agent at Redden Insurance in Duncan, OK to see how that might affect my homeowners insurance policy. At first the agent I spoke with didn't understand my question and when I tried to clarify it for him, he told me to listen to him if I wanted my question answered, otherwise hang up. When I was finally able to explain what I was asking, he told me that selling one or two items wouldn't affect it but if I sold fifty items it might void my policy. I am also a freelance writer and have been trying to sell a couple of books I've written. He told me if I sold a novel it would definitely void my insurance policy. Naturally I was upset about this and asked him to clarify exactly what I could and could not do without voiding my policy. He became annoyed and told me that some things might void it and others might not and that if I made a claim, it would just depend on what decision Allstate made. After that he told me to call the Allstate claims phone number and maybe they could answer my questions. After being passed around awhile on that line, I was finally told that I can sell as many items on eBay as I like and I can sell novels without it voiding my insurance policy. The only clause being that they will not cover the items if anything happened to them, which I understood from the beginning. I really wish that the local agent had been knowledgeable about this or at least that he had behaved courteously and been willing to admit he didn't know something.

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Message from Allstate Insurance Agent: Stacy Adams

As an Allstate Agent in Duncan, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

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