In Or Out Tax Services

★★☆☆☆
  • 3828 SE Division St

    Portland, OR 97202

    Map & Directions
  • 503-239-0659

About In Or Out Tax Services

Hours
Mon-Wed 10am-5pm

Finance

Finance
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I normally don't write scathing internet reviews, (and I really wanted to support this local business), but I've had a very troubling experience with them.

I came here with a relatively simple filing, and provided them with all the information for them to go forward. I checked in just prior to the deadline, and discovered that little had been done, so they filed an extension.

Over the next six months I didn't hear a word from In or Out, except when I called to check up on them. After several calls and an in-person visit, they finally filed my taxes just shy of the extension deadline. I never received any explanation as to why it took over six months to complete this filing.

I later discovered that they understated the amount I owed by over $2000, resulting in a penalty from the IRS. They then advised me not to pay the penalty, as they would work it out with the Feds themselves.

Apparently this did not happen, as I'm sitting here with a notice that the government will attempt to hold my property in lien because I failed to pay the correct amount.

Anyway, I apologize to anyone at In or Out who takes offense because of my comments. Nothing personal. I'm just really alarmed at this situation.

0
★☆☆☆☆

I normally don't write scathing internet reviews, (and I really wanted to support this local business), but I've had a very troubling experience with them.

I came here with a relatively simple filing, and provided them with all the information for them to go forward. I checked in just prior to the deadline, and discovered that little had been done, so they filed an extension.

Over the next six months I didn't hear a word from In or Out, except when I called to check up on them. After several calls and an in-person visit, they finally filed my taxes just shy of the extension deadline. I never received any explanation as to why it took over six months to complete this filing.

I later discovered that they understated the amount I owed by over $2000, resulting in a penalty from the IRS. They then advised me not to pay the penalty, as they would work it out with the Feds themselves.

Apparently this did not happen, as I'm sitting here with a notice that the government will attempt to hold my property in lien because I failed to pay the correct amount.

Anyway, I apologize to anyone at In or Out who takes offense because of my comments. Nothing personal. I'm just really alarmed at this situation.

.

I found In or Out Tax service to provide knowledgeable tax preparation and friendly service. They excel at small business tax returns and are very affordable. They have a family friendly office with toys for the kids. Open all year round, they are there when you need them.

5
★★★★★

I found In or Out Tax service to provide knowledgeable tax preparation and friendly service. They excel at small business tax returns and are very affordable. They have a family friendly office with toys for the kids. Open all year round, they are there when you need them.

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I don't know who wrote these raving reviews about In or Out Taxes, but I just had my taxes done by them and they were so unorganized. They took almost 3 weeks to do my taxes and they charged me way more than their quote. I would have gone to my old tax guy had I known this. He did my taxes on the spot and charged a fair amount. I didn't go to him however because he's in Vancouver and I was looking for someone in Portland.

In or Out were supposed to call me if they had any questions. After a week, I called to see if I could pick up my taxes and the lady said, "Oh we had a few questions to ask you". Apparently they don't know how to use a telephone??? Then I call them the following weekend just to make sure, the weekend they promised my taxes to be ready, and she tells me that oops, they're not ready. I had to come in 3 weeks later to wait in the lobby with my child for 20 minutes while she finishes looking for and signing my taxes. In the meantime, the employees are all bickering and the owner (I assume he's the owner) is being totally condescending toward the other employees and making me feel uncomfortable.

Lesson learned, DON'T GO TO IN OR OUT TAXES!!!

0
★☆☆☆☆

I don't know who wrote these raving reviews about In or Out Taxes, but I just had my taxes done by them and they were so unorganized. They took almost 3 weeks to do my taxes and they charged me way more than their quote. I would have gone to my old tax guy had I known this. He did my taxes on the spot and charged a fair amount. I didn't go to him however because he's in Vancouver and I was looking for someone in Portland.

In or Out were supposed to call me if they had any questions. After a week, I called to see if I could pick up my taxes and the lady said, "Oh we had a few questions to ask you". Apparently they don't know how to use a telephone??? Then I call them the following weekend just to make sure, the weekend they promised my taxes to be ready, and she tells me that oops, they're not ready. I had to come in 3 weeks later to wait in the lobby with my child for 20 minutes while she finishes looking for and signing my taxes. In the meantime, the employees are all bickering and the owner (I assume he's the owner) is being totally condescending toward the other employees and making me feel uncomfortable.

Lesson learned, DON'T GO TO IN OR OUT TAXES!!!

Pros: none

Cons: more than I can fit in this space

 

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