Jaylee's Auto Group Honda Used

★☆☆☆☆
  • 19400 Mcloughlin Blvd

    Gladstone, OR 97027

    Map & Directions
  • 503-722-5090

1.0 1
Hi! Sign in to let us know how Jaylee's Auto Group Honda Used was?
Write a Review
.

I went into Jaylee Auto Group in Gladstone a year ago to get a check engine light diagnostic on my Acura. They came back and told me that my transmission was about to go out and at the most I had 2 months left on it. I asked if it could just be a light malfunction because the car seemed fine, and the tec assured me that the tests are accurate and my tranny was toast. They then asked me if i wanted to schedule a appointment to install a $3,818.52 used tranny. I told them there was no way I was going spend four thousand dollars because a light when on. Three days latter the light went out and I never had a problem with the transmission at all. I wanted to ask for a refund of my diagnostic test within a couple of months but i waited a year just to be sure the transmission was o.k. So this afternoon went in and
asked a service manager please refund my 47.50 for the original test because they ether ran the test improperly, tried to screw me on purposely, or just don't know what they're doing. He refused to give me a refund on the test and when I told him that was fine but I was going to post a review online. He then told me I was threatening him. Gosh, if i tried to overcharge a client $4,000 for a totally unnecessary repair I might
actually feel bad and be apologetic. Not so at Jaylee Honda Gladstone, this must happen a lot because the
manager acted like it was no big deal to overcharge someone $4,000. All I wanted was my 47.50 back and I
would have left happy thinking it was a honest mistake. He did offer me a free oil change but I told him no thanks, I'd rather write a review.....

0
★☆☆☆☆

I went into Jaylee Auto Group in Gladstone a year ago to get a check engine light diagnostic on my Acura. They came back and told me that my transmission was about to go out and at the most I had 2 months left on it. I asked if it could just be a light malfunction because the car seemed fine, and the tec assured me that the tests are accurate and my tranny was toast. They then asked me if i wanted to schedule a appointment to install a $3,818.52 used tranny. I told them there was no way I was going spend four thousand dollars because a light when on. Three days latter the light went out and I never had a problem with the transmission at all. I wanted to ask for a refund of my diagnostic test within a couple of months but i waited a year just to be sure the transmission was o.k. So this afternoon went in and
asked a service manager please refund my 47.50 for the original test because they ether ran the test improperly, tried to screw me on purposely, or just don't know what they're doing. He refused to give me a refund on the test and when I told him that was fine but I was going to post a review online. He then told me I was threatening him. Gosh, if i tried to overcharge a client $4,000 for a totally unnecessary repair I might
actually feel bad and be apologetic. Not so at Jaylee Honda Gladstone, this must happen a lot because the
manager acted like it was no big deal to overcharge someone $4,000. All I wanted was my 47.50 back and I
would have left happy thinking it was a honest mistake. He did offer me a free oil change but I told him no thanks, I'd rather write a review.....

 

Wait, you're the expert.

If you've been to or used Jaylee's Auto Group Honda Used, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review