Lkq Foster Auto Parts

★★★★★
  • 10355 Se Foster Rd

    Portland, OR 97266

    Map & Directions
  • 503-625-3800

4.6667 9
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I called on the 15th and talked to one of the guys. He told me he had the part for me. After I discussed with the other half if that was what we wanted I called back and ordered it. I thought it was strange that he told me "Now are you

3
★★★★★

I called on the 15th and talked to one of the guys. He told me he had the part for me. After I discussed with the other half if that was what we wanted I called back and ordered it. I thought it was strange that he told me "Now are you

.

Very helpful staff. They are willing to go the extra mile for you until you walk out the door. After I discovered the $6100 LS2 engine and transmission that they sold me in "perfect running condition" had a blown torque converter and

3
★★★★★

Very helpful staff. They are willing to go the extra mile for you until you walk out the door. After I discovered the $6100 LS2 engine and transmission that they sold me in "perfect running condition" had a blown torque converter and

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Seems like they got it all. Prices aren't too bad either. Kinda hard to call in at times but i found emailing to work real good.\r
I was down there yesterday pickin up my parts and didnt have any problems. The guy just emails my receipt

3
★★★★★

Seems like they got it all. Prices aren't too bad either. Kinda hard to call in at times but i found emailing to work real good.\r
I was down there yesterday pickin up my parts and didnt have any problems. The guy just emails my receipt

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To all car builders and car parts sales people. I've been building & rebuilding cars in my business since 1985. I must say I MISS THE DAYS OF GOING TO THE WRECKING YARD, PAYING, AND PICKING UP THE PARTS AND THE HOTLINE (where did that

3
★★★★★

To all car builders and car parts sales people. I've been building & rebuilding cars in my business since 1985. I must say I MISS THE DAYS OF GOING TO THE WRECKING YARD, PAYING, AND PICKING UP THE PARTS AND THE HOTLINE (where did that

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In my experience they treat their walk-in customers like garbage. I went to the back where the tires and batteries are and asked an employee if a nice newer battery that was sitting on the counter was for sale and was told yes so I lugged

3
★★★★★

In my experience they treat their walk-in customers like garbage. I went to the back where the tires and batteries are and asked an employee if a nice newer battery that was sitting on the counter was for sale and was told yes so I lugged

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I needed a tail light assembly for a 2002 Chrysler Town & Country. List price from dealer was about $250. Called
Foster Auto Parts on a Friday afternoon and they quoted me $65 for a Monday pickup so I gave them a credit card number.

3
★★★★★

I needed a tail light assembly for a 2002 Chrysler Town & Country. List price from dealer was about $250. Called
Foster Auto Parts on a Friday afternoon and they quoted me $65 for a Monday pickup so I gave them a credit card number.

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This is the worst experience I have ever had at an auto parts store. Horrible customer service and they really need to stream line their process.
So, I get to this place and stand in a long line to ask about a part I had ordered. The sales guy gives me an invoice and tells me to go to the next building over to will call. Then I walk about a block to get to will call and stand in another long line. When I finally get to the desk the guy there says I need to go back to the cashier in the other building... another long line. Then back to will call and the end of the line again. I finally get to the desk again and the part they ordered was the wrong part! Guess what? I have to go back to the cashier and stand in line again to get a refund! No one asked me if I wanted them to order the correct part - just told to go get a refund. This happened to the 2 people in front of me as well.

0
★☆☆☆☆

This is the worst experience I have ever had at an auto parts store. Horrible customer service and they really need to stream line their process.
So, I get to this place and stand in a long line to ask about a part I had ordered. The sales guy gives me an invoice and tells me to go to the next building over to will call. Then I walk about a block to get to will call and stand in another long line. When I finally get to the desk the guy there says I need to go back to the cashier in the other building... another long line. Then back to will call and the end of the line again. I finally get to the desk again and the part they ordered was the wrong part! Guess what? I have to go back to the cashier and stand in line again to get a refund! No one asked me if I wanted them to order the correct part - just told to go get a refund. This happened to the 2 people in front of me as well.

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I purchased a set of trim panels and window regulators for my 2008 Mazda 3 to upgrade it to power windows and locks.

After doing some research on various mazda forums I discovered that my car was already wired for it I just needed the harnesses, regulators and lock actuators out of the doors, the keyless module in the roof and the transmitter key fob.

I called around several places with no luck but then I found Foster Auto Parts and told the salesperson exacly what I needed to make this work and he was able to tell right away that he had a car that had the same options and was able to supply everything but the keyless remote which I had to buy new through the dealer.

I asked if I could pull the parts off myself to save some money but he said they do not allow customers in the salvage yard and that they would pull the parts for me.

After agreeing on the price, I paid for it with my credit card and he told me that I could pick up the parts the next day because they needed some time to get the order pulled from the donor car. When I went in the parts were all just what I expected and 2 weeks later my car now has power windows!

This would have not been possible without used parts as trying to put this together through the Mazda dealer would have been way out of my budget.

I would recommend Foster Auto Parts as a great place to save money on replacement parts.

2
★★★★☆

I purchased a set of trim panels and window regulators for my 2008 Mazda 3 to upgrade it to power windows and locks.

After doing some research on various mazda forums I discovered that my car was already wired for it I just needed the harnesses, regulators and lock actuators out of the doors, the keyless module in the roof and the transmitter key fob.

I called around several places with no luck but then I found Foster Auto Parts and told the salesperson exacly what I needed to make this work and he was able to tell right away that he had a car that had the same options and was able to supply everything but the keyless remote which I had to buy new through the dealer.

I asked if I could pull the parts off myself to save some money but he said they do not allow customers in the salvage yard and that they would pull the parts for me.

After agreeing on the price, I paid for it with my credit card and he told me that I could pick up the parts the next day because they needed some time to get the order pulled from the donor car. When I went in the parts were all just what I expected and 2 weeks later my car now has power windows!

This would have not been possible without used parts as trying to put this together through the Mazda dealer would have been way out of my budget.

I would recommend Foster Auto Parts as a great place to save money on replacement parts.

Pros: Pros: Good place to find parts for newer cars.

Cons: Cons: No access to the salvage yard to pull your own parts.

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I just needed a replacement cd changer. They told me that they had one. I picked that one up. Turns out it was the completely wrong part. When I took it back to exchange it, they were confused as to why and proceeded to order the exact same wrong part. I again exchanged it. I took in the cd changer from my car so they could see what I needed.

They looked at it and proceeded to order the exact same wrong part. Except this time they told me it would be there the next day. When I went the next day, the guy hadn't actually ordered it. He had forgotten. So far this is 4 times of going to this place for their mistakes. When I went the next day, day 5 to pick up the part - it was AGAIN the wrong part!

So this time I told them my exact make, model, year and said it had to be from that type of car since they couldn't seem to get it right after 5 tries. This time they told me they didn't have the part in their inventory, but could order it from Texas for an extra $60! They wouldn't even credit me with the fact that because of them and their mistakes, I had driven there 6 times - using my time and gas money. So I ordered this part.

Now - here's the kicker! When I received finally the correct part, the cd changer was BROKEN! They ordered a broken part for me and charged me $60 more for it! When we went back to get a refund, that's all they would do is give a refund and a "sorry". Nothing else.

This place is no good with their inventory and can't keep track of what parts actually match your car and won't make up for their mistakes.

0
★☆☆☆☆

I just needed a replacement cd changer. They told me that they had one. I picked that one up. Turns out it was the completely wrong part. When I took it back to exchange it, they were confused as to why and proceeded to order the exact same wrong part. I again exchanged it. I took in the cd changer from my car so they could see what I needed.

They looked at it and proceeded to order the exact same wrong part. Except this time they told me it would be there the next day. When I went the next day, the guy hadn't actually ordered it. He had forgotten. So far this is 4 times of going to this place for their mistakes. When I went the next day, day 5 to pick up the part - it was AGAIN the wrong part!

So this time I told them my exact make, model, year and said it had to be from that type of car since they couldn't seem to get it right after 5 tries. This time they told me they didn't have the part in their inventory, but could order it from Texas for an extra $60! They wouldn't even credit me with the fact that because of them and their mistakes, I had driven there 6 times - using my time and gas money. So I ordered this part.

Now - here's the kicker! When I received finally the correct part, the cd changer was BROKEN! They ordered a broken part for me and charged me $60 more for it! When we went back to get a refund, that's all they would do is give a refund and a "sorry". Nothing else.

This place is no good with their inventory and can't keep track of what parts actually match your car and won't make up for their mistakes.

Pros: Nice people in warehouse

Cons: Horrible inventory, Horrible customer service

 

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