Sorrento Animal Hospital

★★★★★
Full Service veterinary facility serving the Portland Metro
  • 12730 SW North Dakota St

    Tigard, OR 97223

    Map & Directions
  • 503-524-5029

Pets & Animals

Pets & Animals
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I had previously been taking my cats to another vet up the street in Murray Hill since it was closer to my apartment. When I adopted my new dog from the humane society they gave me a list of veterinary hospitals that offered free exams. I

3
★★★★★

I had previously been taking my cats to another vet up the street in Murray Hill since it was closer to my apartment. When I adopted my new dog from the humane society they gave me a list of veterinary hospitals that offered free exams. I

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My family has been going to Sorrento for over 8 years, starting because of a recommendation from my neighbor. The locations is very convenient and the staff is friendly. I have no complaints with the care my pets have received. Our current

3
★★★★★

My family has been going to Sorrento for over 8 years, starting because of a recommendation from my neighbor. The locations is very convenient and the staff is friendly. I have no complaints with the care my pets have received. Our current

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I have 2 cats. Since August this year I have been taking them into Sorrento Animal hospital for exams, vaccines, check-ups and a neuter. All of which have been good experiences. Each time I have came in with my cats we have received

3
★★★★★

I have 2 cats. Since August this year I have been taking them into Sorrento Animal hospital for exams, vaccines, check-ups and a neuter. All of which have been good experiences. Each time I have came in with my cats we have received

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Fantastic place, Brian is awesome and wonderful with animals. Dr. Leonnig is new but a great addition to the hospital.

3
★★★★★

Fantastic place, Brian is awesome and wonderful with animals. Dr. Leonnig is new but a great addition to the hospital.

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When I first moved to Tigard Oregon in 2004, I have taken all 5 of my pets to Sorrento Animal Hospital. Three of my animals had some very serious health issues and Dr. Nichol took great care of my babies. However, Dr. Nichol is either not

3
★★★★★

When I first moved to Tigard Oregon in 2004, I have taken all 5 of my pets to Sorrento Animal Hospital. Three of my animals had some very serious health issues and Dr. Nichol took great care of my babies. However, Dr. Nichol is either not

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I brought my puppy into Sorrento for his first exam. Everyone was really nice and friendly. The exam was free since I adopted from the humane society. They gave me an estimate for the next visit and the prices are very reasonable. I felt

3
★★★★★

I brought my puppy into Sorrento for his first exam. Everyone was really nice and friendly. The exam was free since I adopted from the humane society. They gave me an estimate for the next visit and the prices are very reasonable. I felt

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Sorrento has been my pets veterinary clinic for over 7 years. I have seen a variety of Veterinarians at Sorrento and all of them have been very caring and nice. I have noticed the hospital has gone through some new changes and brought on

3
★★★★★

Sorrento has been my pets veterinary clinic for over 7 years. I have seen a variety of Veterinarians at Sorrento and all of them have been very caring and nice. I have noticed the hospital has gone through some new changes and brought on

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My boyfriend and I took our new adopted puppy to Sorrento because they do a free exam for humane society adoptions. I had never been there before but it is close to our apartment. The hospital was very cute they have a lot of interesting

3
★★★★★

My boyfriend and I took our new adopted puppy to Sorrento because they do a free exam for humane society adoptions. I had never been there before but it is close to our apartment. The hospital was very cute they have a lot of interesting

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I have been coming to Sorrento for 3 years and I recently lost my little one to cancer. I have seen all of the vets at Sorrento and have always been treated well. Dr Cates has been incredibly kind and so helpful as we dealt with our

3
★★★★★

I have been coming to Sorrento for 3 years and I recently lost my little one to cancer. I have seen all of the vets at Sorrento and have always been treated well. Dr Cates has been incredibly kind and so helpful as we dealt with our

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I have been going to Sorrento for the last 13 yrs ... Dr Nichol was fantastic as well as Dr Smith, I am sad they are both no longer practicing there. I will say i am disappointed in some of the staff changes. I am very happy with Dr

3
★★★★★

I have been going to Sorrento for the last 13 yrs ... Dr Nichol was fantastic as well as Dr Smith, I am sad they are both no longer practicing there. I will say i am disappointed in some of the staff changes. I am very happy with Dr

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We have been seeing Dr. Nicol at Sorrento since the hospital was a little yellow house. He has always been our vet and my dogs loved him. He has a great love for goldens as do I so it was a great fit. Recently to my dismay he has retired. After trying to get into him we were forced to see another veterinarian and he was great. Dr. Bezwick was so nice and caring. Although we will miss Dr. Nicol it is nice to know there are other choices. Everyone at Sorrento has been great and the staff is always helpful. I will continue to recommend Sorrento to all my friends and neighbors.

2
★★★★★

We have been seeing Dr. Nicol at Sorrento since the hospital was a little yellow house. He has always been our vet and my dogs loved him. He has a great love for goldens as do I so it was a great fit. Recently to my dismay he has retired. After trying to get into him we were forced to see another veterinarian and he was great. Dr. Bezwick was so nice and caring. Although we will miss Dr. Nicol it is nice to know there are other choices. Everyone at Sorrento has been great and the staff is always helpful. I will continue to recommend Sorrento to all my friends and neighbors.

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This has been an extremely tough year for my family we have lost two of our beloved pets that we have had for over 10 years. Sorrento handled our losses with the care and love we have always experienced from Sorrento. We are not ready to get a new puppy yet but when we are, we will definitely continue to go to Sorrento. Special thanks goes out to the front desk for helping me through such a difficult time (and a lot of tissue), and Dr. Cates and Dr. Nicol for always providing the best care possible.

2
★★★★★

This has been an extremely tough year for my family we have lost two of our beloved pets that we have had for over 10 years. Sorrento handled our losses with the care and love we have always experienced from Sorrento. We are not ready to get a new puppy yet but when we are, we will definitely continue to go to Sorrento. Special thanks goes out to the front desk for helping me through such a difficult time (and a lot of tissue), and Dr. Cates and Dr. Nicol for always providing the best care possible.

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We are moving and one of my biggest fears is I will not be able to find a veterinary clinic as good as Sorrento. They have been so wonderful to us and our pets. Our pets are our children and we want the very best for them and Sorrento has provided that. They have been with us since we rescued our first dog until the day we had to put him down. They have always treated us and our pets with compassion and care, especially Dr. Nicol and Dr. Cates. I can honestly recommend them without hesitation.

2
★★★★★

We are moving and one of my biggest fears is I will not be able to find a veterinary clinic as good as Sorrento. They have been so wonderful to us and our pets. Our pets are our children and we want the very best for them and Sorrento has provided that. They have been with us since we rescued our first dog until the day we had to put him down. They have always treated us and our pets with compassion and care, especially Dr. Nicol and Dr. Cates. I can honestly recommend them without hesitation.

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I just called to schedule an appointment with Dr. Smith and they told me she has taken a different direction. What kind of an answer is that. I just saw her a few weeks ago I am sure she would have told me if she was leaving. When I asked where she went they gave me the run around. She is my cats doctor and I want to continue to see her if she is reasonably close and still practicing in the area. I fortunately found her on face book and found out she is at Aloha Animal Medical Clinic, I am unsure why they could not tell me that.

0
★☆☆☆☆

I just called to schedule an appointment with Dr. Smith and they told me she has taken a different direction. What kind of an answer is that. I just saw her a few weeks ago I am sure she would have told me if she was leaving. When I asked where she went they gave me the run around. She is my cats doctor and I want to continue to see her if she is reasonably close and still practicing in the area. I fortunately found her on face book and found out she is at Aloha Animal Medical Clinic, I am unsure why they could not tell me that.

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We have only been going to Sorrento for a couple years now since our regular veterinarian retired. We have seen a few different doctors. For awhile we were in a lot due to our cats stomach issue which has now been resolved. Everyone has been really nice from the front to the back. We were just in again a couple weeks ago and once again we had a pleasant experience the staff in the front snapped a really cute picture of our dog and believe me he is hyper so that alone should warrant a star!
I think veterinarians are one of those things you should check out yourself before committing too. I have always felt our pets have been well taken care of at Sorrento and feel confident recommending our friends and neighbors to them although most of them already go there.

2
★★★★☆

We have only been going to Sorrento for a couple years now since our regular veterinarian retired. We have seen a few different doctors. For awhile we were in a lot due to our cats stomach issue which has now been resolved. Everyone has been really nice from the front to the back. We were just in again a couple weeks ago and once again we had a pleasant experience the staff in the front snapped a really cute picture of our dog and believe me he is hyper so that alone should warrant a star!
I think veterinarians are one of those things you should check out yourself before committing too. I have always felt our pets have been well taken care of at Sorrento and feel confident recommending our friends and neighbors to them although most of them already go there.

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We want to Thank everyone at Sorrento Animal Hospital. With all the problems our dog has had, they have always been there for us and our pet. We are always treated well from the time we get there until we leave. We have seen all the Doctors from time to time and all of them are wonderful. We have noticed they have made some changes there in the past few months and things seem to be running much better now. I agree that the new laser treatment is great. It has helped our dog allot in his old age. No Fears Here.

2
★★★★★

We want to Thank everyone at Sorrento Animal Hospital. With all the problems our dog has had, they have always been there for us and our pet. We are always treated well from the time we get there until we leave. We have seen all the Doctors from time to time and all of them are wonderful. We have noticed they have made some changes there in the past few months and things seem to be running much better now. I agree that the new laser treatment is great. It has helped our dog allot in his old age. No Fears Here.

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We have taken our Yellow Lab to Sorrento Animal Hospital for 12 years now and would never consider going anywhere else. Everyone treats our pooch as if she was a celebrity. Getting up there in years, the back and legs are failing. The new Laser treatment Dr Nicol has been performing has worked wonderful on her and she can now do the things she used to take for granted. I guess with as many customers as they have, there's always going to be someone that's never happy. But believe me, this is the place to take your pet for the best care available.

2
★★★★★

We have taken our Yellow Lab to Sorrento Animal Hospital for 12 years now and would never consider going anywhere else. Everyone treats our pooch as if she was a celebrity. Getting up there in years, the back and legs are failing. The new Laser treatment Dr Nicol has been performing has worked wonderful on her and she can now do the things she used to take for granted. I guess with as many customers as they have, there's always going to be someone that's never happy. But believe me, this is the place to take your pet for the best care available.

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I cannot believe what I'm reading, i mostly feel sorry for all the reviews below, they will learn better about Sorrento.
Just a joke of a practice, receptionists never seem to know whats happening around them, I walked in and a young lady acted very frustrated by my presence, then just got up and walked away! As other receptionists tried to do her job, though were unable... I would come to find out she's the owner's daughter, I mean cmon!
Dr's are very rude, Ive had Dr. Smith and Cates, both were blatantly trying to push extra business on me. I watched as techs manhandled my dog, who is old and fragile, just trying to get her to the back, where I was not allowed to watch them work. The practice is dirty in the front, so I would like to see the back! The receptionist told me I could see the kennel if I wanted, though she was well aware I was not there for the kennel, very shady!
Also, they have new employees almost every week, long timers get let go for nothing, seems like a bad atmosphere every time. I used to LOVE Sorrento, but over the past 6-12 months something has happened there, and it's not good in any way. I'm done there for good! Never go to Sorrento if you love your pets!

0
★☆☆☆☆

I cannot believe what I'm reading, i mostly feel sorry for all the reviews below, they will learn better about Sorrento.
Just a joke of a practice, receptionists never seem to know whats happening around them, I walked in and a young lady acted very frustrated by my presence, then just got up and walked away! As other receptionists tried to do her job, though were unable... I would come to find out she's the owner's daughter, I mean cmon!
Dr's are very rude, Ive had Dr. Smith and Cates, both were blatantly trying to push extra business on me. I watched as techs manhandled my dog, who is old and fragile, just trying to get her to the back, where I was not allowed to watch them work. The practice is dirty in the front, so I would like to see the back! The receptionist told me I could see the kennel if I wanted, though she was well aware I was not there for the kennel, very shady!
Also, they have new employees almost every week, long timers get let go for nothing, seems like a bad atmosphere every time. I used to LOVE Sorrento, but over the past 6-12 months something has happened there, and it's not good in any way. I'm done there for good! Never go to Sorrento if you love your pets!

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I recently moved to the area and have had a few experiences with some other veterinary clinics in the area which were great. However, once I tried Sorrento Animal Hospital the care and compassion I received was far above and beyond any other clinic I have ever been too. The equipment they have is amazing and the entire staff from the front receptionists to the Doctors were amazing. They really made me feel that they care about my pet as much as I do. I am looking forward to bringing the rest of my pets there as well and recommend Sorrento to anyone that views their pets as family and wants nothing but the best for them.

2
★★★★★

I recently moved to the area and have had a few experiences with some other veterinary clinics in the area which were great. However, once I tried Sorrento Animal Hospital the care and compassion I received was far above and beyond any other clinic I have ever been too. The equipment they have is amazing and the entire staff from the front receptionists to the Doctors were amazing. They really made me feel that they care about my pet as much as I do. I am looking forward to bringing the rest of my pets there as well and recommend Sorrento to anyone that views their pets as family and wants nothing but the best for them.

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They continue to raise their prices to an UNAFFORDABLE level. Their Office staff changes too frequently - most (not all!) don't know what they are doing. Find a rural vet and save yourself some money. These folks are taking advantage of people!

0
★☆☆☆☆

They continue to raise their prices to an UNAFFORDABLE level. Their Office staff changes too frequently - most (not all!) don't know what they are doing. Find a rural vet and save yourself some money. These folks are taking advantage of people!

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I was just looking for Sorrento's phone number but decided I should write a review. I have had no issues with Sorrento. My dog actually loves to go there and Dr. Cates is great! I would without hesitation reccommend this clinic for people who love their pets. It is obvious the entire staff cares about their clients and the hospital is always neat and clean when I go there.

2
★★★★★

I was just looking for Sorrento's phone number but decided I should write a review. I have had no issues with Sorrento. My dog actually loves to go there and Dr. Cates is great! I would without hesitation reccommend this clinic for people who love their pets. It is obvious the entire staff cares about their clients and the hospital is always neat and clean when I go there.

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Sorrento Animal Hospital is great to their employees many times they have given my pet crucial medical care at a time when I could not afford it. The Doctors are great to work for and the owner Dr. Nicol has been around forever and has a great bond with the clients.
If I didn't work here I would still take my pets there. It is a great place to be a veterinary technician. Clients always say they love coming to our hospital because they can see we truly are a family and get along great with each other. When working as a team it only takes one person to disrupt the teams goals now that this problem has been resolved myself and the other employees I have talked to are excited to continue forward and have an even better more efficient team.

2
★★★★★

Sorrento Animal Hospital is great to their employees many times they have given my pet crucial medical care at a time when I could not afford it. The Doctors are great to work for and the owner Dr. Nicol has been around forever and has a great bond with the clients.
If I didn't work here I would still take my pets there. It is a great place to be a veterinary technician. Clients always say they love coming to our hospital because they can see we truly are a family and get along great with each other. When working as a team it only takes one person to disrupt the teams goals now that this problem has been resolved myself and the other employees I have talked to are excited to continue forward and have an even better more efficient team.

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When I came upon the following review I was both sad and shocked by the immaturity it shows. I Have been an employee at Sorrento for over 3 years and am aware of the situation which would have caused a negative employee review, and I can say it was no fault of Sorrento's and if that employee really is honest with herself she will see that the job description she was given was not be fufilled even after countless attempts to improve the situation by management.
The clinic is behind a bank however, it has a Huge Lit Red Sign that is pretty easy to see and also 2 signs on the street. The inside of the clinic is full of art work relating to animals from all over the country, people from Starbucks sometimes come in just to look around. They have spared no cost on the equipment having digital x-ray, ultrasound, surgical laser, acupuncture, anesthesia ventilator, and a digital dental x-ray. The clinic gives great discounts to employee pets far better then any other clinic I have ever worked at. For the 3 years I have been there only 2 people have left one started school, and the other one did a poor job which was recognized and complained about by the entire staff.
I felt it was my obligation to write a review for Sorrento stating the truth. This hospital has been a great place to work for, and they truly go above and beyond for their clients. So please take this into consideration before judging Sorrento if anything come on by we will be happy to give you a tour and show you everything we have to offer. If you have a new puppy or kitten we even give a free first exam. I hope to continue my employment at Sorrento for several more years and can say that I enjoy waking up and going to work.

2
★★★★★

When I came upon the following review I was both sad and shocked by the immaturity it shows. I Have been an employee at Sorrento for over 3 years and am aware of the situation which would have caused a negative employee review, and I can say it was no fault of Sorrento's and if that employee really is honest with herself she will see that the job description she was given was not be fufilled even after countless attempts to improve the situation by management.
The clinic is behind a bank however, it has a Huge Lit Red Sign that is pretty easy to see and also 2 signs on the street. The inside of the clinic is full of art work relating to animals from all over the country, people from Starbucks sometimes come in just to look around. They have spared no cost on the equipment having digital x-ray, ultrasound, surgical laser, acupuncture, anesthesia ventilator, and a digital dental x-ray. The clinic gives great discounts to employee pets far better then any other clinic I have ever worked at. For the 3 years I have been there only 2 people have left one started school, and the other one did a poor job which was recognized and complained about by the entire staff.
I felt it was my obligation to write a review for Sorrento stating the truth. This hospital has been a great place to work for, and they truly go above and beyond for their clients. So please take this into consideration before judging Sorrento if anything come on by we will be happy to give you a tour and show you everything we have to offer. If you have a new puppy or kitten we even give a free first exam. I hope to continue my employment at Sorrento for several more years and can say that I enjoy waking up and going to work.

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We have taken our dog to Sorrento Animal Hospital for the past 9 years and love the entire staff there. They treat our dog like one of their own animals and always have the time to answer any questions we might have. I know that our dog loves it there because every time we go there, he goes running in and is greeted by the staff with love, pats on the head and kisses. When I go in to Sorrento to purchase food and other items and Otis isn't with me, they always ask how Otis is doing. I feel that Otis has the best care possible there and have not one complaint about Sorrento Animal Hospital. If you are new to the area, you can not go wrong with taking your loving family member to Sorrento Animal Hospital.

2
★★★★★

We have taken our dog to Sorrento Animal Hospital for the past 9 years and love the entire staff there. They treat our dog like one of their own animals and always have the time to answer any questions we might have. I know that our dog loves it there because every time we go there, he goes running in and is greeted by the staff with love, pats on the head and kisses. When I go in to Sorrento to purchase food and other items and Otis isn't with me, they always ask how Otis is doing. I feel that Otis has the best care possible there and have not one complaint about Sorrento Animal Hospital. If you are new to the area, you can not go wrong with taking your loving family member to Sorrento Animal Hospital.

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Sorrento Animal Hospital has been my veterinary clinic for over 10 years. During this time I have had a chance to meet many of the different veterinarians. I can honestly say I have never had a bad experience. When my lab was sick and could not walk the practice manager actually drove out to my house to help me load my dog into the car. The staff has always been very nice treating me and my pets like family. All the Doctors have been very professional and after my dog had to have surgery they called everyday to see how he was doing. I have to admit I am kind of a neurotic pet owner my pets are my babies and I can overreact this being said the Doctors always call me back promptly and take time to answer all my numerous questions.

I usually do not write reviews and when I do it tends to be after a bad experience but after reading the reviews on here I had to write. I just can' t believe that anyone would have a bad experience. I visit Sorrento at least 5 times a year and have never had one complaint other then if you want a weekend appointment you have to call a few days earlier since they tend to book up. I have recommended Sorrento to all my friends and family and I am going to encourage them to share their experiences since they love Sorrento as much as I do.

2
★★★★★

Sorrento Animal Hospital has been my veterinary clinic for over 10 years. During this time I have had a chance to meet many of the different veterinarians. I can honestly say I have never had a bad experience. When my lab was sick and could not walk the practice manager actually drove out to my house to help me load my dog into the car. The staff has always been very nice treating me and my pets like family. All the Doctors have been very professional and after my dog had to have surgery they called everyday to see how he was doing. I have to admit I am kind of a neurotic pet owner my pets are my babies and I can overreact this being said the Doctors always call me back promptly and take time to answer all my numerous questions.

I usually do not write reviews and when I do it tends to be after a bad experience but after reading the reviews on here I had to write. I just can' t believe that anyone would have a bad experience. I visit Sorrento at least 5 times a year and have never had one complaint other then if you want a weekend appointment you have to call a few days earlier since they tend to book up. I have recommended Sorrento to all my friends and family and I am going to encourage them to share their experiences since they love Sorrento as much as I do.

Pros: Treat you like family

Cons: Hard to get an appointment on Saturday and Sunday

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Upon arriving at the clinic I waited 20 minutes for a doctor that never saw my dog.. I was seen by a tech that I had to explain the procedure to. My dog never saw the doctor and when I asked was told the tech would take my animal back for the procedure. WHen the bill arrived I was charged for an exam and when I asked was told do you want to talk to the doctor. Well, at that time I was to angry and just paid the bill and left. I have been going to this clinic for over 20 years and this is the first time I have ever been disappointed, but this was quite irritating and will inform Dr. Nicol about this when he returns.

0
★☆☆☆☆

Upon arriving at the clinic I waited 20 minutes for a doctor that never saw my dog.. I was seen by a tech that I had to explain the procedure to. My dog never saw the doctor and when I asked was told the tech would take my animal back for the procedure. WHen the bill arrived I was charged for an exam and when I asked was told do you want to talk to the doctor. Well, at that time I was to angry and just paid the bill and left. I have been going to this clinic for over 20 years and this is the first time I have ever been disappointed, but this was quite irritating and will inform Dr. Nicol about this when he returns.

Cons: Didn't seem concerned

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Very overpriced! Procedures and xrays performed without first discussing fees.... Did not explain any test results or walk me through any x-rays.
This is not the first issue I have had here...this was their third strike! They almost made my dog deaf by mis-perscribing medication!
You will get sticker shock at every check out! After the horror story I have lived through with this vet, I do not have any conifdience in their abilites! The only positive note I can say is the people in the front office are nice. I love my pets and just wanted to protect anyone else who cares for their loved animals with this warning.

1
★☆☆☆☆

Very overpriced! Procedures and xrays performed without first discussing fees.... Did not explain any test results or walk me through any x-rays.
This is not the first issue I have had here...this was their third strike! They almost made my dog deaf by mis-perscribing medication!
You will get sticker shock at every check out! After the horror story I have lived through with this vet, I do not have any conifdience in their abilites! The only positive note I can say is the people in the front office are nice. I love my pets and just wanted to protect anyone else who cares for their loved animals with this warning.

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We found a lost dog wandering our neighborhood. We didn't want to take him to the pound right away, but couldn't take care of him ourselves.
We walked into Sorrento and asked the staff if they would take the dog. They didn't hesitate for a second! They ooh'd and aah'd over him. They tried to find our whether he had a chip implanted. All they asked of us was to leave our name and tell them where we found him.

As if that wasn't enough, they also let us weigh our dog, even though the scale was acting up and they had to play with it until it worked properly.

I would recommend them for their kind and caring attitude and willingness to help - even when they wouldn't make money for helping.

4
★★★★☆

We found a lost dog wandering our neighborhood. We didn't want to take him to the pound right away, but couldn't take care of him ourselves.
We walked into Sorrento and asked the staff if they would take the dog. They didn't hesitate for a second! They ooh'd and aah'd over him. They tried to find our whether he had a chip implanted. All they asked of us was to leave our name and tell them where we found him.

As if that wasn't enough, they also let us weigh our dog, even though the scale was acting up and they had to play with it until it worked properly.

I would recommend them for their kind and caring attitude and willingness to help - even when they wouldn't make money for helping.

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