Wilco Farm Stores

★★★★☆
  • 734 McClaine St

    Silverton, OR 97381

    Map & Directions
  • 503-873-8318

About Wilco Farm Stores

3.5 4
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Hello,
I live in Salem, OR ; however, when I am in Silverton, I stop at the WILCO store. In fact, I am making a special trip out there today because the store had many vines in stock...more so than any other nursery around here.

The last time I was in there (about two weeks ago) I was looking for a rhody spray that would be effective on root weevils. I immediately received help whereby the associate even took time to double check to make sure the spray would work on the weevils.

I guess it is safe to say that if I received shabby treatment that I wouldn't go back. I've always received friendly treatment and I'm going to see if the store still has some of the wide array of vines left.

5
★★★★★

Hello,
I live in Salem, OR ; however, when I am in Silverton, I stop at the WILCO store. In fact, I am making a special trip out there today because the store had many vines in stock...more so than any other nursery around here.

The last time I was in there (about two weeks ago) I was looking for a rhody spray that would be effective on root weevils. I immediately received help whereby the associate even took time to double check to make sure the spray would work on the weevils.

I guess it is safe to say that if I received shabby treatment that I wouldn't go back. I've always received friendly treatment and I'm going to see if the store still has some of the wide array of vines left.

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I spent over 30 minutes in this store and was never offered assistance. When I first got into the store, I was passed by two different sales associate who ignored me. When I did need assistance, I walked all over the inside and outside of the store looking for someone who worked there. Finally, I approached the cashier and low and behold, here comes a SA. Not only are they telling prospective customer's that they don't need their business, but they are opening themselves up to shoplifters.

2
★★☆☆☆

I spent over 30 minutes in this store and was never offered assistance. When I first got into the store, I was passed by two different sales associate who ignored me. When I did need assistance, I walked all over the inside and outside of the store looking for someone who worked there. Finally, I approached the cashier and low and behold, here comes a SA. Not only are they telling prospective customer's that they don't need their business, but they are opening themselves up to shoplifters.

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This company is lucky that they are one of the few places you can go for farming & animals supplies in this small town. I think that because of that they feel like their customer service can suck, because where else would anyone go? They have a good selection, the prices are high and often items are mismarked. I remember seeing another customer point out the item that they were buying was priced lower than what they were charged and the person ringing her up acted like the customer had marked it wrong. She wasn't given the marked price (which I believe is illegal). I'd rather drive to Salem or Woodburn then put up with this store.

3
★★★☆☆

This company is lucky that they are one of the few places you can go for farming & animals supplies in this small town. I think that because of that they feel like their customer service can suck, because where else would anyone go? They have a good selection, the prices are high and often items are mismarked. I remember seeing another customer point out the item that they were buying was priced lower than what they were charged and the person ringing her up acted like the customer had marked it wrong. She wasn't given the marked price (which I believe is illegal). I'd rather drive to Salem or Woodburn then put up with this store.

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We rent and our home is heated with heating oil. We have tried different companies over the years, but have found Wilco to be the most professional, friendly and affordable. They are willing to make a special or late trip when needed and will even combine nearby deliveries for a discount when arranged. The drivers have even taken the time to give us helpful do-it-yourself hints that saved us time and money.

4
★★★★☆

We rent and our home is heated with heating oil. We have tried different companies over the years, but have found Wilco to be the most professional, friendly and affordable. They are willing to make a special or late trip when needed and will even combine nearby deliveries for a discount when arranged. The drivers have even taken the time to give us helpful do-it-yourself hints that saved us time and money.

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