Ron Tonkin Toyota

★★★★☆
For the Love of Cars!
  • 750 SE 122nd Avenue

    Portland, OR 97233

    Map & Directions
  • 503-255-0177

4.25 4
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Even though I didn't end up purchasing at Ron Tonkin, the Internet experience was really amazing. I dealt with Kathy Melchiorre and she was very detailed on providing all the informations I requested. She even went through the hassle of

3
★★★★★

Even though I didn't end up purchasing at Ron Tonkin, the Internet experience was really amazing. I dealt with Kathy Melchiorre and she was very detailed on providing all the informations I requested. She even went through the hassle of

.

Fun; Fast; Little pressure; Great price; Kept their promise; Fair on the Trade-In; No hidden ties between options.

I had a dealer in Everett, WA that would give me about 10% off of Hyundai official website prices without asking because they knew how to do so, informed me of all the internal deals that were available on various cars, & applied no pressure. "This is what I can do this month." No one in a four-state area came close to their price. Some even couldn't figure out how to match their price. I was looking for a dealer that would sell me the best value car in the world (the Elantra) time & time again without hassle. So when I moved to Oregon, I looked for a new dealer that would deal the same way. I found that in Ron Tonkin.

Car dealers want to make money. So:
o Know the car & options before you contact them. The Hyundai web site is great for building the car you want. But, if you need the personal help, they will gladly provide it.
o Negotiate a fair price via e-mail. Tell them the car and how much. Have them send a car ID, photo & specs showing installed options.
o Don't pay more for options that you didn't ask for. A dealer can usually take 30% - 50% off of installed options delivered but not desired or have them get the car you want.
o Be prepared to walk away (you can always go to my old dealer (Hyundai of Everett). But I don't think that will be needed.
o Be prepared to wait if Ron Tonkin can offer a better deal later.
o They were fair on the trade-in. I was shocked. Check the Kelly blue book before you go for personal resale and trade-in values.
o Treat the sales staff with respect. They work hard. They want repeat business. Set the tone. Never argue with or counter a counter offer. Just say yes or no (you can say what it??s worth, but move on). Never show them all your cards; not that they will take advantage of you; it's that you will have regrets later because you weren't strong enough to say, "I'm thinking about it. It depends on the total deal."
O Let them know that you will be glad to give them good feedback. Follow through when they give you a great deal & treat you with respect. Only the angry seem to take the time. Readers also need to hear about the positive.
o Know that you will never get the best possible deal. Only insiders do. Just make a deal that is fair & makes you feel like you were treated with respect.
o Tonkin never withdrew an offer because it was secretly tied to something else. Options were options to pick & choose. That too surprised me & says a lot for Ron Tonkin.
o They will offer expensive options with high mark-ups. Every dealer I know does this. Don't be offended. Just say no (you can treat the cloth yourself for less than $100 or cover it for less than $200).
o At the end, you will close the deal with a Finance manager. They will likely offer a greatly reduced price on the maintenance package ("at cost") versus what the sales person offered. I've had four Hyundais. My total outlay on all four for uncovered items (after 60K miles) was less than $1K. I personally wouldn't take an extended warrantee on these great cars for any more than $500. The new cars keep getting better. But make your own decision.
o I spent 40 minutes negotiating by e-mails and two hours at the dealership closing the deal.
o A free full tank of gas & I was off.
o I'll be back when I buy my next car.

5
★★★★★

Fun; Fast; Little pressure; Great price; Kept their promise; Fair on the Trade-In; No hidden ties between options.

I had a dealer in Everett, WA that would give me about 10% off of Hyundai official website prices without asking because they knew how to do so, informed me of all the internal deals that were available on various cars, & applied no pressure. "This is what I can do this month." No one in a four-state area came close to their price. Some even couldn't figure out how to match their price. I was looking for a dealer that would sell me the best value car in the world (the Elantra) time & time again without hassle. So when I moved to Oregon, I looked for a new dealer that would deal the same way. I found that in Ron Tonkin.

Car dealers want to make money. So:
o Know the car & options before you contact them. The Hyundai web site is great for building the car you want. But, if you need the personal help, they will gladly provide it.
o Negotiate a fair price via e-mail. Tell them the car and how much. Have them send a car ID, photo & specs showing installed options.
o Don't pay more for options that you didn't ask for. A dealer can usually take 30% - 50% off of installed options delivered but not desired or have them get the car you want.
o Be prepared to walk away (you can always go to my old dealer (Hyundai of Everett). But I don't think that will be needed.
o Be prepared to wait if Ron Tonkin can offer a better deal later.
o They were fair on the trade-in. I was shocked. Check the Kelly blue book before you go for personal resale and trade-in values.
o Treat the sales staff with respect. They work hard. They want repeat business. Set the tone. Never argue with or counter a counter offer. Just say yes or no (you can say what it??s worth, but move on). Never show them all your cards; not that they will take advantage of you; it's that you will have regrets later because you weren't strong enough to say, "I'm thinking about it. It depends on the total deal."
O Let them know that you will be glad to give them good feedback. Follow through when they give you a great deal & treat you with respect. Only the angry seem to take the time. Readers also need to hear about the positive.
o Know that you will never get the best possible deal. Only insiders do. Just make a deal that is fair & makes you feel like you were treated with respect.
o Tonkin never withdrew an offer because it was secretly tied to something else. Options were options to pick & choose. That too surprised me & says a lot for Ron Tonkin.
o They will offer expensive options with high mark-ups. Every dealer I know does this. Don't be offended. Just say no (you can treat the cloth yourself for less than $100 or cover it for less than $200).
o At the end, you will close the deal with a Finance manager. They will likely offer a greatly reduced price on the maintenance package ("at cost") versus what the sales person offered. I've had four Hyundais. My total outlay on all four for uncovered items (after 60K miles) was less than $1K. I personally wouldn't take an extended warrantee on these great cars for any more than $500. The new cars keep getting better. But make your own decision.
o I spent 40 minutes negotiating by e-mails and two hours at the dealership closing the deal.
o A free full tank of gas & I was off.
o I'll be back when I buy my next car.

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The service and parts people were very friendly, and they did a good job to fix an issue w/ part that wasn't properly attached by oil can Henry's after last oil change. Also attempted to replace headlamp myself but didn't work, so I asked them to look at it. Wanted $118 for labor and parts, which I declined to pay (ended up fuse had blown). Should take them about 15 minutes max to figure out something like that, so the charge should have been 1/2 that.

3
★★★☆☆

The service and parts people were very friendly, and they did a good job to fix an issue w/ part that wasn't properly attached by oil can Henry's after last oil change. Also attempted to replace headlamp myself but didn't work, so I asked them to look at it. Wanted $118 for labor and parts, which I declined to pay (ended up fuse had blown). Should take them about 15 minutes max to figure out something like that, so the charge should have been 1/2 that.

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I need ed parts for my car so I gave them a try. I was not sure what the part was called. the guy was nice and took the time to help me he didnt make me feel dumb

3
★★★☆☆

I need ed parts for my car so I gave them a try. I was not sure what the part was called. the guy was nice and took the time to help me he didnt make me feel dumb

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