Pet Etc

★★★★☆
  • 1145 Edgewater St NW

    Salem, OR 97304

    Map & Directions
  • 503-375-3573

About Pet Etc

Hours
Mon. - Fri. 9am - 6pm;Sat. 9am - 5pm;Sun. CLOSED

Pets & Animals

Pets & Animals
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4.0 9
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A wonderful family establishment located in West Salem. The staff is very friendly and knowledgeable about the products they sell. I would highly recommend Pet Etc.

5
★★★★★

A wonderful family establishment located in West Salem. The staff is very friendly and knowledgeable about the products they sell. I would highly recommend Pet Etc.

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.

After shopping here for years we recently had a horrific experience with Tony, one of the main employees (and relative of the owner) when returning a product. I would not recommend this store to anyone, as there is no recourse, even after contacting the owner. If that is what is considered to be acceptable treatment of a customer by this business, then I would certainly not advise that anyone shop there.

1
★☆☆☆☆

After shopping here for years we recently had a horrific experience with Tony, one of the main employees (and relative of the owner) when returning a product. I would not recommend this store to anyone, as there is no recourse, even after contacting the owner. If that is what is considered to be acceptable treatment of a customer by this business, then I would certainly not advise that anyone shop there.

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0 out of 1 people found this review helpful.

.

This is my favorite pet store. I have gone there for years and have had great experiences. The owner and staff have always been helpful and knowledgeable. I also like the fact that it is locally owned. A++

5
★★★★★

This is my favorite pet store. I have gone there for years and have had great experiences. The owner and staff have always been helpful and knowledgeable. I also like the fact that it is locally owned. A++

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1 out of 1 people found this review helpful.

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5
★★★★★

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1 out of 1 people found this review helpful.

.

They've been helpful and knowledgeable when we've gone in there. They have a wide variety of quality pet foods and any accessories that we need for our two critters. Moreover, the two greeter dogs are sweet.

5
★★★★★

They've been helpful and knowledgeable when we've gone in there. They have a wide variety of quality pet foods and any accessories that we need for our two critters. Moreover, the two greeter dogs are sweet.

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1 out of 1 people found this review helpful.

.

This is a great place to go in W. Salem, locally owned as well. Their are resident cats in the store and dogs coming to work there too. They have a large selection of food for dogs, as well as most everything else.

4
★★★★☆

This is a great place to go in W. Salem, locally owned as well. Their are resident cats in the store and dogs coming to work there too. They have a large selection of food for dogs, as well as most everything else.

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1 out of 1 people found this review helpful.

.

I have bought all my cat and dog food and sometimes toys & other supplies from this store for many years and can't imagine going anywhere else. I moved from Salem to south of Monmouth 17 years ago but couldn't find anyone closer with anywhere near the expertise with animals so I plan my pet food buys around when I go to Salem. Darla the owner is so knowledgeable and helpful whenever I have pet problems. I have one dog that has food allergies and one of my Cats is extremely sensitive to everything. Darla's advice is usually spot on. The very few times over the years that a new food I tried did not work they had me to bring it right back for a refund. Their prices aren't cheap but they are definitely fair. I'm not sure what happened with the person who gave the bad review but I've never seen anyone who works there be anything but pleasant and helpful. They even carry your food out to the car for you if you get a medium or large bag. I also love that they keep track of how many bags you buy and then give you a free bag after so many.

5
★★★★★

I have bought all my cat and dog food and sometimes toys & other supplies from this store for many years and can't imagine going anywhere else. I moved from Salem to south of Monmouth 17 years ago but couldn't find anyone closer with anywhere near the expertise with animals so I plan my pet food buys around when I go to Salem. Darla the owner is so knowledgeable and helpful whenever I have pet problems. I have one dog that has food allergies and one of my Cats is extremely sensitive to everything. Darla's advice is usually spot on. The very few times over the years that a new food I tried did not work they had me to bring it right back for a refund. Their prices aren't cheap but they are definitely fair. I'm not sure what happened with the person who gave the bad review but I've never seen anyone who works there be anything but pleasant and helpful. They even carry your food out to the car for you if you get a medium or large bag. I also love that they keep track of how many bags you buy and then give you a free bag after so many.

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1 out of 1 people found this review helpful.

.

The last two times I was in this store I was either completely ignored or treated rudely. The little blond that works there needs to try a different profession. I swear she must be the daughter of the owner, otherwise she would have been fired a long time ago. Even though I live in West Salem I will never shop there again and will be looking into South Salem Pet Supply.

1
★☆☆☆☆

The last two times I was in this store I was either completely ignored or treated rudely. The little blond that works there needs to try a different profession. I swear she must be the daughter of the owner, otherwise she would have been fired a long time ago. Even though I live in West Salem I will never shop there again and will be looking into South Salem Pet Supply.

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1 out of 2 people found this review helpful.

.

This pet store rocks, don't go to the "Big" store who hire kids for minimum wage, go to a store who passion is animals. The owner is so knowledgeable . She can tell you what products to use for your new kittens or your old dog.

PROS: great service, buy 12 bags of food get one free!
CONS: none

5
★★★★★

This pet store rocks, don't go to the "Big" store who hire kids for minimum wage, go to a store who passion is animals. The owner is so knowledgeable . She can tell you what products to use for your new kittens or your old dog.

PROS: great service, buy 12 bags of food get one free!
CONS: none

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2 out of 2 people found this review helpful.

 

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