East Wind Computers

★★★★★

About East Wind Computers

Hours
Mon-Fri 8-5 Sat 10-4
4.55 20
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I have only heard good things from them, they even give free info out, my husband called around asking for one thing what button to press to go to the screen for a factory reset, best buy wanted to charge $100+ for that info, and east wind

3
★★★★★

I have only heard good things from them, they even give free info out, my husband called around asking for one thing what button to press to go to the screen for a factory reset, best buy wanted to charge $100+ for that info, and east wind

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SHADY! Don't take your electronics here. They gave me a quote on something, did the work then called and told me they did extra work that I didn't approve and the price doubled. When I questioned them on it and said I wanted to talk to the

3
★★★★★

SHADY! Don't take your electronics here. They gave me a quote on something, did the work then called and told me they did extra work that I didn't approve and the price doubled. When I questioned them on it and said I wanted to talk to the

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I have been buying parts from Eastwind Computers since they opened. They are honest to a fault, advising me on my purchases and special ordering things for me, even sending me somewhere else when they didn't have what I needed.

I am always amazed at the volume of positive feedback I find for Eastwind Computers on the internet, you would naturally expect to find more unhappy people complaining than happy people commenting and their feedback has always been overwhelmingly positive. This speaks more for the quality of their work and charactor than anything.

Computers are not perfect creations some will have problems all the time from day one, others never have any problems at all. Combine that with a little operator error which is always the case when you find yourself with a virus and some people will need a computer store every other month, most people just every once and a great while, and some people just by luck or skill will never need to see the inside of a computer store!

5
★★★★★

I have been buying parts from Eastwind Computers since they opened. They are honest to a fault, advising me on my purchases and special ordering things for me, even sending me somewhere else when they didn't have what I needed.

I am always amazed at the volume of positive feedback I find for Eastwind Computers on the internet, you would naturally expect to find more unhappy people complaining than happy people commenting and their feedback has always been overwhelmingly positive. This speaks more for the quality of their work and charactor than anything.

Computers are not perfect creations some will have problems all the time from day one, others never have any problems at all. Combine that with a little operator error which is always the case when you find yourself with a virus and some people will need a computer store every other month, most people just every once and a great while, and some people just by luck or skill will never need to see the inside of a computer store!

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I took my 1 year old laptop in for virus problems in February. It worked fine for four months until it got ANOTHER virus. I wasn't happy about this so they discounted my fee down to $60 and told me they installed Windows Defender and a super anti-spyware program. I was instructed to perform a security scan every couple of weeks. Well, I performed the first security scan (after three weeks of use) last night and shut down the computer, everything A-OK. When I started it up this morning, programs were not responding and the computer was clearly not running properly. I called East Wind right away and they told me to bring it in so they could look at it while I was there. I ended up having to leave it since the guy couldn't find what was wrong. I received a call this afternoon and was told that my hard drive is failing. Huh? They asked if I dropped it or banged it around. This laptop never leaves my house and sits either on my lap or on my desk.

It seems pretty coincidental that the laptop worked fantastically until I ran a computer scan with their installed software. Then all of a sudden everything stops working and my hard drive is supposedly failing? Now it looks like I'm going to have to shell out another $100 on a new hard drive.

Funny thing is my 5 year old laptop, which I did drop six months after purchasing and has a broken monitor (and has never seen the inside of a computer repair shop), works like a champ and has never had virus issues.

I'm holding out my final judgement until I get more answers tomorrow. Not a happy camper at the moment.

2
★★☆☆☆

I took my 1 year old laptop in for virus problems in February. It worked fine for four months until it got ANOTHER virus. I wasn't happy about this so they discounted my fee down to $60 and told me they installed Windows Defender and a super anti-spyware program. I was instructed to perform a security scan every couple of weeks. Well, I performed the first security scan (after three weeks of use) last night and shut down the computer, everything A-OK. When I started it up this morning, programs were not responding and the computer was clearly not running properly. I called East Wind right away and they told me to bring it in so they could look at it while I was there. I ended up having to leave it since the guy couldn't find what was wrong. I received a call this afternoon and was told that my hard drive is failing. Huh? They asked if I dropped it or banged it around. This laptop never leaves my house and sits either on my lap or on my desk.

It seems pretty coincidental that the laptop worked fantastically until I ran a computer scan with their installed software. Then all of a sudden everything stops working and my hard drive is supposedly failing? Now it looks like I'm going to have to shell out another $100 on a new hard drive.

Funny thing is my 5 year old laptop, which I did drop six months after purchasing and has a broken monitor (and has never seen the inside of a computer repair shop), works like a champ and has never had virus issues.

I'm holding out my final judgement until I get more answers tomorrow. Not a happy camper at the moment.

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East Wind rebuilt my old computer and completed it as scheduled at less than the estimate. After a few months the colling fan started making noises. East Wing replaced the fan without question or charge and a smile on their face. I will be back for all my computer needs.

2
★★★★★

East Wind rebuilt my old computer and completed it as scheduled at less than the estimate. After a few months the colling fan started making noises. East Wing replaced the fan without question or charge and a smile on their face. I will be back for all my computer needs.

Pros: Service and results

Cons: none experienced

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Excellent place to take your computer. Roger has helped me and the rest of my family and friends keep their computer rolling along. Patty is a sweetheart and Roger knows his computers... Great place to go

2
★★★★★

Excellent place to take your computer. Roger has helped me and the rest of my family and friends keep their computer rolling along. Patty is a sweetheart and Roger knows his computers... Great place to go

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Been dealing with these folks for years. Always straight forward, no BS. Treated with respect versus patronizing or condescending. I recommend them all the time. Keep up the good work guys!

2
★★★★★

Been dealing with these folks for years. Always straight forward, no BS. Treated with respect versus patronizing or condescending. I recommend them all the time. Keep up the good work guys!

Pros: All the above

Cons: zilch

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These people represent American Capitalism at it's best! At first, it was just a couple of guys w/computer knowledge - don't know the specifics, but w/what I've seen & heard, from those who answer the phone, they've grown the business & are making it work because of who they are & how they treat their customers - sometimes I wish that not so many people knew how good they are because it takes me longer to get my computer back when it needs their "fixing"! This is NOT truly a complaint though - they are good @ what they do & good to the people that come to them needing help, & all @ reasonable price(s), w/everything explained in a manner that 'computer illiterate' people like me can understand. I'm glad they are here in Gresham 'cause of all I said so far, plus I will NEVER have to deal w/The Geek Squad from Best Buy again - they are absolutely THE WORST! Tks Roger - I'll be calling soon - have another issue - surprise?!

2
★★★★★

These people represent American Capitalism at it's best! At first, it was just a couple of guys w/computer knowledge - don't know the specifics, but w/what I've seen & heard, from those who answer the phone, they've grown the business & are making it work because of who they are & how they treat their customers - sometimes I wish that not so many people knew how good they are because it takes me longer to get my computer back when it needs their "fixing"! This is NOT truly a complaint though - they are good @ what they do & good to the people that come to them needing help, & all @ reasonable price(s), w/everything explained in a manner that 'computer illiterate' people like me can understand. I'm glad they are here in Gresham 'cause of all I said so far, plus I will NEVER have to deal w/The Geek Squad from Best Buy again - they are absolutely THE WORST! Tks Roger - I'll be calling soon - have another issue - surprise?!

Pros: Pros: very knowledgeable, & they don't make U feel stupid!

Cons: Cons: non that I've encountered/experienced

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I wanted to know more about net books. All the big vendors sell them. But I wanted to help local vendors in my area.Let's keep some of are money here in our community. Where it belongs. And if there is a problem I can talk to someone that has vested interest in customer satisfaction. I found the computer I wanted at a very good price. And all the information I needed. Everyone there is really good at what they do.They will take the time to help you. Not just push at product at you. Highly recommended.

2
★★★★★

I wanted to know more about net books. All the big vendors sell them. But I wanted to help local vendors in my area.Let's keep some of are money here in our community. Where it belongs. And if there is a problem I can talk to someone that has vested interest in customer satisfaction. I found the computer I wanted at a very good price. And all the information I needed. Everyone there is really good at what they do.They will take the time to help you. Not just push at product at you. Highly recommended.

Pros: Good prices,great repair,friendly,helpful.

Cons: Needs More staff. Great place but busy at times.

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I've had a great experience the last four times I have been in to East Wind. They are knowledggeable, honest, and have helped me with all of my problems, even when i didnt want to hear them.

Patti was extremely helpful when my hp laptop, which i did not buy from them went down. I called about the problem asking how much it would be to repair, and instead of ripping me off, she was quick to tell me that my particular laptop had a recall and that I should call hp...

I truly appreciate the honesty, and the fair prices of all the work that I have done with them over the years.

Thank you East wind for all of your help,
Kris

2
★★★★★

I've had a great experience the last four times I have been in to East Wind. They are knowledggeable, honest, and have helped me with all of my problems, even when i didnt want to hear them.

Patti was extremely helpful when my hp laptop, which i did not buy from them went down. I called about the problem asking how much it would be to repair, and instead of ripping me off, she was quick to tell me that my particular laptop had a recall and that I should call hp...

I truly appreciate the honesty, and the fair prices of all the work that I have done with them over the years.

Thank you East wind for all of your help,
Kris

Pros: Great customer service

Cons: yet to find any

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Eastwind computers kept my computer up and running through the thick and the thin .I LOVE them. They have really good prices. The least they charge is 30 dollars for working on the compute. They gave me avg anti virus software and it works great. I??ve been going to eastwind ever scene they have been in around. It??s the first place I call when there??s a problem with my computer. They have a 2 or 3 day turn-around so you get your computer fast, sometimes they go a bit longer than that . I had a laptop brought in to them they tried to fix it but they couldn??t so they sent it to there laptop specialist jenny. I still paid a lower price then any other place around, I still got it back before the week was over.This is why I love eastwind computers. I give them 5 stars. I would highly recommend them.
Pros: everything
Cons: nothing

5
★★★★★

Eastwind computers kept my computer up and running through the thick and the thin .I LOVE them. They have really good prices. The least they charge is 30 dollars for working on the compute. They gave me avg anti virus software and it works great. I??ve been going to eastwind ever scene they have been in around. It??s the first place I call when there??s a problem with my computer. They have a 2 or 3 day turn-around so you get your computer fast, sometimes they go a bit longer than that . I had a laptop brought in to them they tried to fix it but they couldn??t so they sent it to there laptop specialist jenny. I still paid a lower price then any other place around, I still got it back before the week was over.This is why I love eastwind computers. I give them 5 stars. I would highly recommend them.
Pros: everything
Cons: nothing

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.

Eastwind computers kept my computer up and running through the thick and the thin .I LOVE them. They have really good prices. The least they charge is 30 dollars for working on the compute. They gave me avg anti virus software and it works great. I??ve been going to eastwind ever scene they have been in around. It??s the first place I call when there??s a problem with my computer. They have a 2 or 3 day turn-around so you get your computer fast, sometimes they go a bit longer than that . I had a laptop brought in to them they tried to fix it but they couldn??t so they sent it to there laptop specialist jenny. I still paid a lower price then any other place around, I still got it back before the week was over.This is why I love eastwind computers. I give them 5 stars.

2
★★★★★

Eastwind computers kept my computer up and running through the thick and the thin .I LOVE them. They have really good prices. The least they charge is 30 dollars for working on the compute. They gave me avg anti virus software and it works great. I??ve been going to eastwind ever scene they have been in around. It??s the first place I call when there??s a problem with my computer. They have a 2 or 3 day turn-around so you get your computer fast, sometimes they go a bit longer than that . I had a laptop brought in to them they tried to fix it but they couldn??t so they sent it to there laptop specialist jenny. I still paid a lower price then any other place around, I still got it back before the week was over.This is why I love eastwind computers. I give them 5 stars.

Pros: everything

Cons: nothing

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Took my computer in to have it devirused. Computer was in the shop for 2 days. Was told that my hard drive was failing and advised to replace it. Replaced hard drive and when I picked up computer and got it home first thing that came up on screen was trojan horse. Called and spoke to gentleman who said just send it to the virus vault. Have had nothing but problems since then computer moves slower than a turtle. Must say that for $215 I feel I was ripped off. Do not recommend using this company for computer viruses.

0
★☆☆☆☆

Took my computer in to have it devirused. Computer was in the shop for 2 days. Was told that my hard drive was failing and advised to replace it. Replaced hard drive and when I picked up computer and got it home first thing that came up on screen was trojan horse. Called and spoke to gentleman who said just send it to the virus vault. Have had nothing but problems since then computer moves slower than a turtle. Must say that for $215 I feel I was ripped off. Do not recommend using this company for computer viruses.

Pros: None in my book

Cons: Overcharged for same problem as when taken in

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After 5 years using East Wind Computers as a source for purchasing hardware, software, system diagnostics, data recovery, hardware repair for two laptops and a desk top computer, I would rate their knowledge, customer service 5 1/2 stars. Recently, my computer failed with crucial work and financial data on-board. East Wind not only built a replacement custom computer in less than one day, but added some extras without charge, including a case lighting kit. That is what bumps it up an extra 1/2 star!! I highly recommend East Wind Computers to anyone looking for personal, knowledgable service at a reasonable price!

2
★★★★★

After 5 years using East Wind Computers as a source for purchasing hardware, software, system diagnostics, data recovery, hardware repair for two laptops and a desk top computer, I would rate their knowledge, customer service 5 1/2 stars. Recently, my computer failed with crucial work and financial data on-board. East Wind not only built a replacement custom computer in less than one day, but added some extras without charge, including a case lighting kit. That is what bumps it up an extra 1/2 star!! I highly recommend East Wind Computers to anyone looking for personal, knowledgable service at a reasonable price!

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My Dell desktop crashed after 6 years so it was time for a new one. After some research, I decided to go to East Wind Computers to find out my options. Roger first checked to see how I use a computer and then made recommendations as to what would best suit me. He took me into the back room to show me what my new computer would look like and what would be in it. After I made my decision to have him build me a new one, I had it within a day! Virtually everything that I had on my old computer was moved, flawlessly, to the new computer. A good price, great customer service and speed. It doesn't get any better.

2
★★★★★

My Dell desktop crashed after 6 years so it was time for a new one. After some research, I decided to go to East Wind Computers to find out my options. Roger first checked to see how I use a computer and then made recommendations as to what would best suit me. He took me into the back room to show me what my new computer would look like and what would be in it. After I made my decision to have him build me a new one, I had it within a day! Virtually everything that I had on my old computer was moved, flawlessly, to the new computer. A good price, great customer service and speed. It doesn't get any better.

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One day is all it took to have East Wind deliver my new computer. Roger discussed how I use my computer and what I wanted to do with it. Then he showed me what it would look like and what would be in it. I never felt rushed, though I had many, many questions to ask. He moved virtually everything from my old computer to the new one, without incident and for a good price. I would recommend East Wind to anyone, without qualms.

5
★★★★★

One day is all it took to have East Wind deliver my new computer. Roger discussed how I use my computer and what I wanted to do with it. Then he showed me what it would look like and what would be in it. I never felt rushed, though I had many, many questions to ask. He moved virtually everything from my old computer to the new one, without incident and for a good price. I would recommend East Wind to anyone, without qualms.

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These guys have gone out of their way to take care of me. i repeatedly send everyone I know there, and am yet to get a complaint back.I have had them work on my tower and a couple lap tops. Fast and honest.

5
★★★★★

These guys have gone out of their way to take care of me. i repeatedly send everyone I know there, and am yet to get a complaint back.I have had them work on my tower and a couple lap tops. Fast and honest.

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I have had a couple of computers built by Eastwind Computer. I have specific specs that I need in a computer. Eastwind was able to meet my needs and were fast in getting it built for me. They were also the best price around. I checked with other shops and there price was $500 to $1000 dollars more than what Eastwind charged from the same computer. I also like the fact that Eastwind was able to get me the off the shelf software that I needed. The other shops that I checked with were not willing to help get the software along with the computer. This made buying the computers much easier with a one stop shop experience.If I ever have problems with any of the computers that have been built by Eastwind Computers, they are always there to quickly fix the problem. No need to send the computer back to the manufacture and wait a month or more before it gets back to me. My work will not wait for that.In all I believe Eastwind Computers is a great place to buy or have a computer repaired. The prices they charge are more than fair and are less than most of the shops around that I have checked into.

4
★★★★☆

I have had a couple of computers built by Eastwind Computer. I have specific specs that I need in a computer. Eastwind was able to meet my needs and were fast in getting it built for me. They were also the best price around. I checked with other shops and there price was $500 to $1000 dollars more than what Eastwind charged from the same computer. I also like the fact that Eastwind was able to get me the off the shelf software that I needed. The other shops that I checked with were not willing to help get the software along with the computer. This made buying the computers much easier with a one stop shop experience.If I ever have problems with any of the computers that have been built by Eastwind Computers, they are always there to quickly fix the problem. No need to send the computer back to the manufacture and wait a month or more before it gets back to me. My work will not wait for that.In all I believe Eastwind Computers is a great place to buy or have a computer repaired. The prices they charge are more than fair and are less than most of the shops around that I have checked into.

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They have a max labor charge just over $100 and are reasonably priced. I picked out what i wanted for a computer and they built it really well. All of the extra chords are tucked away and it's fast. It only took 3 days.

5
★★★★★

They have a max labor charge just over $100 and are reasonably priced. I picked out what i wanted for a computer and they built it really well. All of the extra chords are tucked away and it's fast. It only took 3 days.

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East Wind Computers is located in Gresham across the road from Fred Meyer. While they aren't the best people to go to for computer problems, they are the only ones I have. They obviously know what they are doing, yet having had them build a computer for me I can say I would have been better off buying a name brand. They charged an arm and a leg for a sub par computer that ended up having a lot of lag and errors. They also seemed to put a lot of blame on me as the computer owner for the errors, and just didn't seem very nice in general. If you had a small computer problem they could be the right way to go, but you could probably find other computer service shops around. I would definitely not recommend them for having a computer built.

2
★★☆☆☆

East Wind Computers is located in Gresham across the road from Fred Meyer. While they aren't the best people to go to for computer problems, they are the only ones I have. They obviously know what they are doing, yet having had them build a computer for me I can say I would have been better off buying a name brand. They charged an arm and a leg for a sub par computer that ended up having a lot of lag and errors. They also seemed to put a lot of blame on me as the computer owner for the errors, and just didn't seem very nice in general. If you had a small computer problem they could be the right way to go, but you could probably find other computer service shops around. I would definitely not recommend them for having a computer built.

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Message from East Wind Computers

Our goal with every computer is to treat it like it was our own and try to make it better than it was when it was new. When we build you a new computer, we use the very best components that we can find so that it runs fast and smooth for a long time and you have the best computing experience possible. If you're ever not 100% satisfied, let us know ASAP so we can make it right.

More about East Wind Computers

We build high quality computers from the basic home to the extreme video gamer or audio/video editor using the latest in technology. We repair anything PC related from software issues to hardware failures, never charging more than $120.00 in labor. We make home and small business calls and offer rush services. We specialize in replacing that home or small business computer and making you feel at home on your new computer.

 

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