I took my car to Artistic Auto Body after I was rear-ended and pushed into the car in front of me. This meant both my front end and rear end needed repair. I got several quotes and Artistic Auto Body came back with the best quote. They did an amazing job of bringing my car back to life. It looked and ran exactly like before the accident. The staff was professional and did a great job of keeping in contact with me as they encounter unexpected things. They did a fantastic job of working with the insurance companies. I was very happy with my results.
Artistic Auto Body made our car pretty again after a minor accident that left the front end all smashed in and headlights dangling. They did a really good job of matching the paint and all that stuff so you can't even tell there was ever any damage. They were also really great about dealing with our insurance company, so we hardly had to speak to them at all. The only complaint I have is that they kept the car about a week longer than they originally told us it would take and no one called to let us know. That was lame.
I had the pleasure of taking my vehicle into Artistic Auto Body in Wilsonville after someone backed into my parked car. I was not a happy camper, but the truly great staff proved to be the silver lining. Not only did they work directly with the other driver's insurance company so that I didn't have to, they also made my rental car arrangements for me and restored my car to perfect condition a day ahead of schedule. The icing on the cake was arriving to find that not only had they impeccably fixed my car, but they completely cleaned the interior. It was admittedly pretty dirty, and they dang near detailed the entire thing. Dash, carpets, spilled coffee on the floor and in the cup holder...I mean they really put work into it. Not part of the repair job and completely a value added service. I was as shocked as I was grateful. If I can return the favor to this uniquely reputable shop by referring one customer through this review, I will be happy. Please consider their amazing team should you ever need body work. You will be glad you did!
Pros: Impeccable work, Value-add complimentary services
I had a little car damage on my trunk door so got estimate around $2000 and would take 5 days.
No one called me the fourth day and finally I called the afternoon and they said that my car need
the new bumper and the service would be delayed for 3 more days and $1000 dollars more.
I had to pay for extra car rental cost. Of course they could't finish the eighth day and another excuse. The ninth day and 5:50p.m just 10 mints before they closed the store, they finished to fix my car.
I asked them to pay for 4 days for rental car cost. They said that no. The reason is that the paper I signed shows 9 days for service but it isn't. But it shows only on final estimate bill paper.
however, the esimator feels sorry for delaying the service so he like to give me $20 dollars for the ninth day car rental service. when i got their office one guy delievered the money to me. He was in the back of the office but didn't show up but just give me $20 dollars. What is that? I was really disapointed the way they treat to their costomer. Not enough explanation and lack of comunicaton with their costomer.
This place need to be more professional on their service
The door to my 1997 Volvo 960 got a bit crumpled and off-hinges recently and I brought it into Peter's Auto Works. Peter couldn't fix it so suggested he drive it over to his favorite auto body place. I was quoted $540-$700 for the repair and for it to be done by Friday. I got a call Wednesday saying it was ready and the total was $520! To boot, the car was cleaned inside and out to make it look brand new.
Pros: Customer Service, Repair Techniques, Attention to Detail