Imelda's Shoes

★★★★★
  • 3426 SW Hawthorne

    Portland, OR 97214

    Cross street: Between 34th and 35th

    Map & Directions
  • 503-233-7476

About Imelda's Shoes

Hours
Mon-Fri: 10-7 Sat: 10-6 Sun: 11-6

Shopping

Shopping
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Bought my 70yr old mom a purse in June, for her birthday. Took the purse back in September, because the zipper fell apart AND the stitching on both sides of strap. I paid $260 for the bag. Needless to say, they would not exchange it, or

3
★★★★★

Bought my 70yr old mom a purse in June, for her birthday. Took the purse back in September, because the zipper fell apart AND the stitching on both sides of strap. I paid $260 for the bag. Needless to say, they would not exchange it, or

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They have nice shoes at average prices but there are too many sales people for the small store. It feels like they are leering and it is awkward, in my opinion.
Don't look them in the eyes!

3
★★★★★

They have nice shoes at average prices but there are too many sales people for the small store. It feels like they are leering and it is awkward, in my opinion.
Don't look them in the eyes!

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I had the unplesant experience of working for this woman for a mere 2 weeks. That was all I could handle. I gave it my best shot. The owner is super greedy and has zero customer service knowledge. I had previously worked in shoes at

3
★★★★★

I had the unplesant experience of working for this woman for a mere 2 weeks. That was all I could handle. I gave it my best shot. The owner is super greedy and has zero customer service knowledge. I had previously worked in shoes at

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Why would anyone in their right mind shop at this store? Their selection is not particularly good and their customer service, especially the return policy, is horrrible. With stores like Nordstrom available, it is amazing tthis shop stays

3
★★★★★

Why would anyone in their right mind shop at this store? Their selection is not particularly good and their customer service, especially the return policy, is horrrible. With stores like Nordstrom available, it is amazing tthis shop stays

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I have bought a number of products at Imeldas and always very carefully as ihe return policy was no refunds, no exchanges if worn. I found that a little harsh and had never come across quite the vehemence with which this policy is

3
★★★★★

I have bought a number of products at Imeldas and always very carefully as ihe return policy was no refunds, no exchanges if worn. I found that a little harsh and had never come across quite the vehemence with which this policy is

Cons: Do not stand behind their products and are rude

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Towers of cool shoes! Friendly staff is eager to help you find what you're looking for. With Mink next door, you can find the shoes to match the outfit you just bought!

4
★★★★☆

Towers of cool shoes! Friendly staff is eager to help you find what you're looking for. With Mink next door, you can find the shoes to match the outfit you just bought!

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I have always made Imeldas one of my stops while visiting Portland, and never leave disappointed. They have great shoes from funky to highly functional and all pretty comfortable. The staff is nice and attentive, but not overly pushy.

3
★★★★★

I have always made Imeldas one of my stops while visiting Portland, and never leave disappointed. They have great shoes from funky to highly functional and all pretty comfortable. The staff is nice and attentive, but not overly pushy.

Pros: amazing shoes, nice staff

Cons: return policy

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In the world today when you pay $114.00 for a pair of shoes should you expect them to last more than one week? I purchased a pair of Jeffery Campbell shoes (Patricia) on October 31st at Imeldas on Hawthorne, wore them the next day

3
★★★★★

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In the world today when you pay $114.00 for a pair of shoes should you expect them to last more than one week? I purchased a pair of Jeffery Campbell shoes (Patricia) on October 31st at Imeldas on Hawthorne, wore them the next day

Pros: neighborhood

Cons: customer service after you buy

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I have purchased many (10 or 12 pair?) shoes at Imeldas over the last 8 or so years. They have a great selection and constantly have new styles. The staff HAD horrible customer service, even for Portland, a YEAR OR TWO AGO. I made a

3
★★★★★

I have purchased many (10 or 12 pair?) shoes at Imeldas over the last 8 or so years. They have a great selection and constantly have new styles. The staff HAD horrible customer service, even for Portland, a YEAR OR TWO AGO. I made a

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Be careful shopping for shoes here. This place has a terrible return policy for being in business for 13 years. There shoes are all over $60 or $70 dollars, so make sure the shoes that you get fit and feel good because you cannot return

3
★★★★★

Be careful shopping for shoes here. This place has a terrible return policy for being in business for 13 years. There shoes are all over $60 or $70 dollars, so make sure the shoes that you get fit and feel good because you cannot return

Pros: Good location

Cons: Horrible return policy

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Imelda's is packed with shoes of every style and type. You have to pick your way carefully through this store because the boxes are stacked a mile high with an open shoe on top. There are almost too many choices. They have good sales but by then the sizes are picked over. If you have an outfit that you just can't find anything to go with, try Imelda's for the latest in fashion footwear. It's also by a lot of other fun and funky shops and restaurants so be sure to make an afternoon of it.

4
★★★★☆

Imelda's is packed with shoes of every style and type. You have to pick your way carefully through this store because the boxes are stacked a mile high with an open shoe on top. There are almost too many choices. They have good sales but by then the sizes are picked over. If you have an outfit that you just can't find anything to go with, try Imelda's for the latest in fashion footwear. It's also by a lot of other fun and funky shops and restaurants so be sure to make an afternoon of it.

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Coming from someone who has spent that last seven years of their lives working in a multitude of different retail settings (a few being on Hawthorne) I ask you this:\r
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At some point, shouldn't one be adult enough to take responsibility

3
★★★★★

Coming from someone who has spent that last seven years of their lives working in a multitude of different retail settings (a few being on Hawthorne) I ask you this:\r
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At some point, shouldn't one be adult enough to take responsibility

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I have shopped at Imelda's in the past. Of the 5 pair of shoes I have bought there only one was comfortable enough to continue wearing. Really, I bought two different pairs of boots there and they were killers. I sold them to Buffalo

3
★★★★★

I have shopped at Imelda's in the past. Of the 5 pair of shoes I have bought there only one was comfortable enough to continue wearing. Really, I bought two different pairs of boots there and they were killers. I sold them to Buffalo

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Imelda's is a mom and pop store. If you want to shop at a store that pays their employees slave wages and bases its clientelle on suburbanites, then go right ahead. In fact, if you want to complain about a portland based mom and pop,

3
★★★★★

Imelda's is a mom and pop store. If you want to shop at a store that pays their employees slave wages and bases its clientelle on suburbanites, then go right ahead. In fact, if you want to complain about a portland based mom and pop,

Pros: shoes that go on sale

Cons: what's with the boxes of backstock on the store floor?

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I bought $224.00 boots, the most I have ever spent on shoes. It took some convincing and the sales person assured me it was an investment and they would last a long time, never telling me they were deer skin and fragile... even after

3
★★★★★

I bought $224.00 boots, the most I have ever spent on shoes. It took some convincing and the sales person assured me it was an investment and they would last a long time, never telling me they were deer skin and fragile... even after

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As someone who values terrific customer service, I fail to understand two things about Portlanders: Why in the world anyone would argue to make full-service gas stations self-serve (as if standing in the rain dripping gasoline upon my

3
★★★★★

As someone who values terrific customer service, I fail to understand two things about Portlanders: Why in the world anyone would argue to make full-service gas stations self-serve (as if standing in the rain dripping gasoline upon my

Pros: hip, chic selection

Cons: cramped environs, but lots of merchandise!

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Being genetically predisposed to loving shoes, I am always on the hunt for the next great pair. I just found the next couple of great pairs all at Imelda's! I hadn't been there in awhile, but really ladies (and guys), I had fun! The

3
★★★★★

Being genetically predisposed to loving shoes, I am always on the hunt for the next great pair. I just found the next couple of great pairs all at Imelda's! I hadn't been there in awhile, but really ladies (and guys), I had fun! The

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I have faced a lifetime of embarrassment, no thanks to my genetics. My size 10 feet cause me to ask time after time in a sheepish tone "Do these happen to come in a size...gasp!..10? Possibly even 11, cause they look a little narrow at

3
★★★★★

I have faced a lifetime of embarrassment, no thanks to my genetics. My size 10 feet cause me to ask time after time in a sheepish tone "Do these happen to come in a size...gasp!..10? Possibly even 11, cause they look a little narrow at

Pros: Cool factor, Ease of Shopping, Location

Cons: Parking

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reprehensible return policy, snotty salespeople-- they need to get over themselves. there are lots of cool shoe stores in town, and imelda's is not one of them. oh yeah, the owner's a viper.

3
★★★★★

reprehensible return policy, snotty salespeople-- they need to get over themselves. there are lots of cool shoe stores in town, and imelda's is not one of them. oh yeah, the owner's a viper.

Pros: some interesting shoes, jewels and socks

Cons: horrible salespeople, return policy and owner

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As a resident of the immediate Hawthorne area and a local business operator myself for over twenty-three years, I find it almost unconscionable to support anything other than that; with an exception being Imelda's & Louie's. Never had I

3
★★★★★

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As a resident of the immediate Hawthorne area and a local business operator myself for over twenty-three years, I find it almost unconscionable to support anything other than that; with an exception being Imelda's & Louie's. Never had I

Pros: Location.

Cons: Lack of proper business etiquette.

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After shopping at this business for a few years I've noticed how bad it really is. I have had good and bad experiences. I always try to give the benefit of the doubt and see if things get better. I do not understand a business that

3
★★★★★

After shopping at this business for a few years I've noticed how bad it really is. I have had good and bad experiences. I always try to give the benefit of the doubt and see if things get better. I do not understand a business that

Cons: customer bashing, employee bullying by boss, customer service, parking, not wheel-chair friendly

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I purchased a pair of shoes here at full price on a weekend trip to Portland. After I got back home, I wore them about 3-4x before noticing that they had completely worn through the heel and part of the leather on the back of the heel!

3
★★★★★

I purchased a pair of shoes here at full price on a weekend trip to Portland. After I got back home, I wore them about 3-4x before noticing that they had completely worn through the heel and part of the leather on the back of the heel!

Pros: Great selection of adorable shoes

Cons: Nonexistent return policy and ultimately bad customer service

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i love love love love love shoes. love them. and i love imelda's because their shoes are amazing. even though $100 shoes are rare for me, i really like imelda's for their set up and their sales people know what they're doing. but i have to

3
★★★★★

i love love love love love shoes. love them. and i love imelda's because their shoes are amazing. even though $100 shoes are rare for me, i really like imelda's for their set up and their sales people know what they're doing. but i have to

Pros: shoe selection, atmosphere, set up, employees

Cons: employees

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Do not go to this store!! The staff is nice but pushy, they do not allow you to just look at the products without following you areound and they almost never have the size and color that you need.

3
★★★★★

Do not go to this store!! The staff is nice but pushy, they do not allow you to just look at the products without following you areound and they almost never have the size and color that you need.

Cons: Overpriced and very pushy!!

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I'll preface this review in that my mom and I LOVE shoes. We love beautiful shoes and are not opposed to spending money, but with that we expect customer service. My mom unfortunately bought 2 pairs of shoes that were over $200 each.

3
★★★★★

I'll preface this review in that my mom and I LOVE shoes. We love beautiful shoes and are not opposed to spending money, but with that we expect customer service. My mom unfortunately bought 2 pairs of shoes that were over $200 each.

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I wish I had read the reviews before shopping at Imelda's for the first time last weekend. Please, people, do not be drawn in by the interesting shoe selection. It is not worth the aggravation. I bought a pair of shoes despite the posted

3
★★★★★

I wish I had read the reviews before shopping at Imelda's for the first time last weekend. Please, people, do not be drawn in by the interesting shoe selection. It is not worth the aggravation. I bought a pair of shoes despite the posted

Pros: Interesting shoes

Cons: Hostile to customers, ridiculous return policy

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I am shocked at some of these poor reviews. Imeldas has fabulous fun shoes at reasonable prices. I have shopped there for five years and always had at least good to excellent service. Their return policy is clearly posted and they always

3
★★★★★

I am shocked at some of these poor reviews. Imeldas has fabulous fun shoes at reasonable prices. I have shopped there for five years and always had at least good to excellent service. Their return policy is clearly posted and they always

.

I stopped by Imelda's/Louie's in the Pearl on Saturday, in response to a sale postcard that my wife received, because I needed a new pair of shoes. I was pleasantly surprised by the selection of stylish men's shoes, particularly in the

3
★★★★★

I stopped by Imelda's/Louie's in the Pearl on Saturday, in response to a sale postcard that my wife received, because I needed a new pair of shoes. I was pleasantly surprised by the selection of stylish men's shoes, particularly in the

Pros: nice selection of larger sizes of men's shoes, helpful service, good value on sales

Cons: street parking only

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Dear Mr. Consumer, In response to your negative review I find it necessary to let those who read it know how badly you are lying and exaggerating the truth! First of all,on the day you bought your shoes you were notified that if you

3
★★★★★

Dear Mr. Consumer, In response to your negative review I find it necessary to let those who read it know how badly you are lying and exaggerating the truth! First of all,on the day you bought your shoes you were notified that if you

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I used to recommend this shoe store for the fact that they carry some stylish brands for decent prices. I had been a long-time return customer and have bought my shoes excusively from Imeldas/Louies until this weekend. \r
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This last

3
★★★★★

I used to recommend this shoe store for the fact that they carry some stylish brands for decent prices. I had been a long-time return customer and have bought my shoes excusively from Imeldas/Louies until this weekend. \r
\r
This last

Pros: shoes

Cons: manager, non-existant return policy

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Imeldas return policy is non-existent, their employees unhelpful, and their owner unreasonable. I would highly recommend shopping anywhere but Imeldas.

3
★★★★★

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Imeldas return policy is non-existent, their employees unhelpful, and their owner unreasonable. I would highly recommend shopping anywhere but Imeldas.

Pros: cool shoes

Cons: unhelpful staff, unreasonable manager, non-existent return policy

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I have been a long time customer at Imelda's and have always appreciated their level of service and selection of product. I was doing my christmas shopping there the other day,having lots of fun with their staff and was telling one of

3
★★★★★

I have been a long time customer at Imelda's and have always appreciated their level of service and selection of product. I was doing my christmas shopping there the other day,having lots of fun with their staff and was telling one of

Pros: selection and service

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Hey ladies at Imelda's, ignore these naysayers. Where do you all come from, the land of no customer service? I have shopped at Imelda's for the 8 years that I have lived in Portland. I always get treated the same whether I am just

3
★★★★★

Hey ladies at Imelda's, ignore these naysayers. Where do you all come from, the land of no customer service? I have shopped at Imelda's for the 8 years that I have lived in Portland. I always get treated the same whether I am just

Pros: Great selection, never have to hunt to find help from employees

Cons: You keep taking all my $$$!

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I do like the selection of shoes, but their service is far from great. The sales people are not friendly and the manager does not take in to consideration the happiness of her clientele.

3
★★★★★

I do like the selection of shoes, but their service is far from great. The sales people are not friendly and the manager does not take in to consideration the happiness of her clientele.

Pros: Shoe Selection

Cons: Sales People and Atmosphere

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Imelda's has a fresh, unique and stylistically sophisticated collection of shoes. They have fabulous handbags (they carried francisco biasa years before nordstroms) and amazing jewelry. Imelda's, season after season, provides a great

3
★★★★★

Imelda's has a fresh, unique and stylistically sophisticated collection of shoes. They have fabulous handbags (they carried francisco biasa years before nordstroms) and amazing jewelry. Imelda's, season after season, provides a great

Pros: Unique selection, fresh designers

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The shoe selection is pretty nice for our small town and offers Portlanders a variety of chick kicks. \r
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I'm pretty sure that as a smaller emerging business they cannot afford to give out refunds for returned shoes that are no longer

3
★★★★★

The shoe selection is pretty nice for our small town and offers Portlanders a variety of chick kicks. \r
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I'm pretty sure that as a smaller emerging business they cannot afford to give out refunds for returned shoes that are no longer

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I can't believe these negative reviews. This store is incredible! I moved here from New York almost a year ago, where I worked in shoe stores for years. The service at Imelda's is great - no pressure, but they are there to assist you.

3
★★★★★

I can't believe these negative reviews. This store is incredible! I moved here from New York almost a year ago, where I worked in shoe stores for years. The service at Imelda's is great - no pressure, but they are there to assist you.

Pros: Great selection, Reasonable prices, Nice sales staff

Cons: I guess the return policy is strict, but it makes you think before you buy

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Now, I don't know if this is allowed (so don't tell my boss) but I work at Imelda's and when I see reviews of a poor experience @ the store, I can't help but want to respond. Also, I'm a pretty dedicated shopper, so I can sympathize with

3
★★★★★

Now, I don't know if this is allowed (so don't tell my boss) but I work at Imelda's and when I see reviews of a poor experience @ the store, I can't help but want to respond. Also, I'm a pretty dedicated shopper, so I can sympathize with

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Does anyone get the feeling that all the reviews are the same? Believe it! I went here with my wife to get her some shoes and our experience was probably the worst shopping moment of our lives. I still can't believe all the nonsense

3
★★★★★

Does anyone get the feeling that all the reviews are the same? Believe it! I went here with my wife to get her some shoes and our experience was probably the worst shopping moment of our lives. I still can't believe all the nonsense

Pros: Good, Pearl location for a store of this type

Cons: terrible set-up, terrible employees, terrible service

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Returns- they do not give money back on anything only store credit which forced me to return again and again and wade though shoes that they never have in my size. I definately got the snotty attitude about the boxes however it was always

3
★★★★★

Returns- they do not give money back on anything only store credit which forced me to return again and again and wade though shoes that they never have in my size. I definately got the snotty attitude about the boxes however it was always

.

Walking into this place I have on more than one occasion been given the once over look. The staff here at this Shoe Store think much too highly of themselves. I have gone many times ready to spend a good amount of money on some of their

3
★★★★★

Walking into this place I have on more than one occasion been given the once over look. The staff here at this Shoe Store think much too highly of themselves. I have gone many times ready to spend a good amount of money on some of their

Pros: great shoes

Cons: uptight staff and atmosphere

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Yes, i saw many of the reviewers had the same experience. As I am trying some shoes on, I encountered one salesperson who looked me up and down and with a snobby and very rude tone told me that "they handle all the boxes". So, you are not

3
★★★★★

Yes, i saw many of the reviewers had the same experience. As I am trying some shoes on, I encountered one salesperson who looked me up and down and with a snobby and very rude tone told me that "they handle all the boxes". So, you are not

Cons: Salespeople, Return policy

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I was intimidated for a long time to enter Imelda's, both on Hawthorne and the newer Pearl store, as $100 shoes are a rare treat for me. Once I did, I was surprised by the friendly and non-judgemental the staff (translation - they never

3
★★★★★

I was intimidated for a long time to enter Imelda's, both on Hawthorne and the newer Pearl store, as $100 shoes are a rare treat for me. Once I did, I was surprised by the friendly and non-judgemental the staff (translation - they never

Pros: selection, staff

Cons: expensive, tough parking

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I grew up in Portland and have been a fan of Imeldas ever since they were next door to 3 Doors Down (long way back!). I havent worked in retail much, but Ive definitely had my fare share of shopping, especially for shoes. Every time I step

3
★★★★★

I grew up in Portland and have been a fan of Imeldas ever since they were next door to 3 Doors Down (long way back!). I havent worked in retail much, but Ive definitely had my fare share of shopping, especially for shoes. Every time I step

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i have worked in retail for a long time and I am constantly blown away by the folks over at Imeldas. First of all, don't set your store up as a self serve enviroment and then get angry at customers for helping themselves. And second if

3
★★★★★

i have worked in retail for a long time and I am constantly blown away by the folks over at Imeldas. First of all, don't set your store up as a self serve enviroment and then get angry at customers for helping themselves. And second if

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Wow...I too was actually scolded for touching the boxes of shoes that were stacked beneath the display shoes. (yet when I wanted to try shoes, I would find all the sales people too busy to help me) I don't believe I've ever been treated

3
★★★★★

Wow...I too was actually scolded for touching the boxes of shoes that were stacked beneath the display shoes. (yet when I wanted to try shoes, I would find all the sales people too busy to help me) I don't believe I've ever been treated

Cons: rude salespeople, poor return policy

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I can't argue with the fact that Imelda's has one of the best shoe selections east of the river. I almost wish they didn't because then I would have no reason to shop there. The first time I visited I was repremanded for pulling a box of

3
★★★★★

I can't argue with the fact that Imelda's has one of the best shoe selections east of the river. I almost wish they didn't because then I would have no reason to shop there. The first time I visited I was repremanded for pulling a box of

Pros: selection, location

Cons: unfriendly staff, rude staff

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I recently bought a pair of expensive boots here and happened to lose one of the buckles, which was one of the main reasons for buying the shoes to begin with. I lost my excitement for wearing the shoes. Decided to go talk to the Imelda

3
★★★★★

I recently bought a pair of expensive boots here and happened to lose one of the buckles, which was one of the main reasons for buying the shoes to begin with. I lost my excitement for wearing the shoes. Decided to go talk to the Imelda

Pros: Great Customer Servic

Cons: Expensive

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Seriously. Nordstroms sometimes has the same shoes that are already on sale! And don't expect to obtain any sales help, but do expect to be glared at. I don't go in there anymore unless I'm desperate...really desperate. The staff is

3
★★★★★

Seriously. Nordstroms sometimes has the same shoes that are already on sale! And don't expect to obtain any sales help, but do expect to be glared at. I don't go in there anymore unless I'm desperate...really desperate. The staff is

Pros: close to home?

Cons: staff, selection, staff

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this place has the cutest socks and purses and gloves and earings in the whole wide world. But they are expensive so don't go looking for a bargain. If you wake up and you're all "I'm gonna buy myself something really nice today, and I don't care how much it costs" than this is where you go.

5
★★★★★

this place has the cutest socks and purses and gloves and earings in the whole wide world. But they are expensive so don't go looking for a bargain. If you wake up and you're all "I'm gonna buy myself something really nice today, and I don't care how much it costs" than this is where you go.

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