West Coast Event Productions

★★★★☆
  • 1466 NW Naito Pkwy

    Portland, OR 97209

    Map & Directions
  • 503-294-0412

3.5714 7
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I have tried calling here THREE times over the last month to get a quote for rentals for our wedding, each time I was asked to leave a message for the person who handles rentals for our reception location because she was far too busy. The

3
★★★★★

I have tried calling here THREE times over the last month to get a quote for rentals for our wedding, each time I was asked to leave a message for the person who handles rentals for our reception location because she was far too busy. The

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I am absolutely thrilled with my experience working with Becki Duckworth and rest of the team at WCEP. \r
\r
I am relatively inexperienced when it comes to the logistics and planning of event production, so it was such a breath of fresh

3
★★★★★

I am absolutely thrilled with my experience working with Becki Duckworth and rest of the team at WCEP. \r
\r
I am relatively inexperienced when it comes to the logistics and planning of event production, so it was such a breath of fresh

.

I couldnt have been happier with the service that Becki Duckworth of West Coast Event Productions provided. From the very beginning of the planning stages for our event, Becki was the most professional and fun person to work with!

3
★★★★★

I couldnt have been happier with the service that Becki Duckworth of West Coast Event Productions provided. From the very beginning of the planning stages for our event, Becki was the most professional and fun person to work with!

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I'd give them 0 stars if I could. I'd set up a delivery, they said
that they delivery any time on October 5th. since the event wasn't
until the following morning i had no problem with this. The crew showed up around 5pm at the billing address instead of the delivery address. When they arrived they talked to my associate and told him that they were going to leave the items there because they "werent supposed to be working after 4pm". It was the worst service i'd ever had. Thank god there was Oregon event and tent company they brought out my items the next morning everything was in prestine condition and they even helped me set up. Thank you Oregon event and tent company

1
★☆☆☆☆

I'd give them 0 stars if I could. I'd set up a delivery, they said
that they delivery any time on October 5th. since the event wasn't
until the following morning i had no problem with this. The crew showed up around 5pm at the billing address instead of the delivery address. When they arrived they talked to my associate and told him that they were going to leave the items there because they "werent supposed to be working after 4pm". It was the worst service i'd ever had. Thank god there was Oregon event and tent company they brought out my items the next morning everything was in prestine condition and they even helped me set up. Thank you Oregon event and tent company

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.

I was referred to this company by my reception location so I made an appointment with Garda. The appointment went well, and I was told I would be emailed a quote. That didn't happen so I emailed Garda back to see if perhaps I missed her email... and I received no response. I feel that due to my low budget she felt I wasn't "worthy" of their services, which, by the way, isn't as great as they'd like to think. I was appalled by this lack of response and refuse to waste anymore time except to let everyone know that they're completely unprofessional. Go with Party Place instead! This place is a joke.

0
★☆☆☆☆

I was referred to this company by my reception location so I made an appointment with Garda. The appointment went well, and I was told I would be emailed a quote. That didn't happen so I emailed Garda back to see if perhaps I missed her email... and I received no response. I feel that due to my low budget she felt I wasn't "worthy" of their services, which, by the way, isn't as great as they'd like to think. I was appalled by this lack of response and refuse to waste anymore time except to let everyone know that they're completely unprofessional. Go with Party Place instead! This place is a joke.

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We rented chivari chairs, chargers and linens through NW. They worked well with my budget and were willing to match prices of their competitors.

I'd definitely use them again.

2
★★★★☆

We rented chivari chairs, chargers and linens through NW. They worked well with my budget and were willing to match prices of their competitors.

I'd definitely use them again.

Pros: Arrived on time and as promised

Cons: didn't make the contract clear in the beg.., pretty busy

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I went to WCEP on July 15th to rent some china, flatwear, glasswear, etc. for my wedding. The person that took our information advised that it would probably be Monday before she could get the rental contract to us. On Thursday morning I emailed to remind her. She emailed right back advising she had started it and would email it soon. The following Monday, I emailed again, explaining that my fiance and I were hoping to tie up the last of the loose ends. Again, she emailed right back and advised she had just finished the contract and would email it shortly. The following Wednesday, I still hadn't seen it so I emailed again - asking if she could please send it. No response. Then I forwarded this chain of emails to the contact on their website asking if maybe someone else could help me. I still have not received any response from them. Maybe my rental needs are below their standard? But, you think they'd tell you that up front instead of leaving you hanging in the wind. I'm sure I'll be able to find another company to take care of this, but you would think an event company would recognize how important it is for people to be able to lock in their plans.

0
★☆☆☆☆

I went to WCEP on July 15th to rent some china, flatwear, glasswear, etc. for my wedding. The person that took our information advised that it would probably be Monday before she could get the rental contract to us. On Thursday morning I emailed to remind her. She emailed right back advising she had started it and would email it soon. The following Monday, I emailed again, explaining that my fiance and I were hoping to tie up the last of the loose ends. Again, she emailed right back and advised she had just finished the contract and would email it shortly. The following Wednesday, I still hadn't seen it so I emailed again - asking if she could please send it. No response. Then I forwarded this chain of emails to the contact on their website asking if maybe someone else could help me. I still have not received any response from them. Maybe my rental needs are below their standard? But, you think they'd tell you that up front instead of leaving you hanging in the wind. I'm sure I'll be able to find another company to take care of this, but you would think an event company would recognize how important it is for people to be able to lock in their plans.

Pros: Lovely items to choose from - if they'd let you rent them.

Cons: Very poor customer service.

 

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