Party Store

★★☆☆☆
  • 1230 Pacific Blvd SE

    Albany, OR 97321

    Map & Directions
  • 541-967-2789

2.0 3
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We had a large 4th of July BBQ in 2007. We rented several tables and chairs, a large BBQ grill and an extra tank of propane. The second tank of propane was not functional, at least we didn't find it to be. We used our own personal propane tank from our BBQ instead to divert disaster. When we returned all of the items and told them about the second tank not working, they said they'd get back to us on it later. We received a very unprofessional message on our machine stating that the tank worked just fine as far as they were concerned, and we would be charged for it in full. Knowing that it was a dead end street, we just let it go. We rented many times in the past, were returning customers, and that bill alone was close to $300. Why not just please the customer, apologize for the inconvenience and credit $20 dollars back? We will never rent from them again. Seeing as it is family owned, they have no one to answer to but themselves, and don't care to make the customer happy. I'll rent out of town before I return there again.

1
★☆☆☆☆

We had a large 4th of July BBQ in 2007. We rented several tables and chairs, a large BBQ grill and an extra tank of propane. The second tank of propane was not functional, at least we didn't find it to be. We used our own personal propane tank from our BBQ instead to divert disaster. When we returned all of the items and told them about the second tank not working, they said they'd get back to us on it later. We received a very unprofessional message on our machine stating that the tank worked just fine as far as they were concerned, and we would be charged for it in full. Knowing that it was a dead end street, we just let it go. We rented many times in the past, were returning customers, and that bill alone was close to $300. Why not just please the customer, apologize for the inconvenience and credit $20 dollars back? We will never rent from them again. Seeing as it is family owned, they have no one to answer to but themselves, and don't care to make the customer happy. I'll rent out of town before I return there again.

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I have never had to rate anyone so low. The Party Store in Albany will never receive our business again. We hired them for our wedding back in '99 and we had a terrible experience with them. The customer service was horrible and the young man the helped us half the time didn't know what he was doing. He even told us that the balloons on our archway were not going to be used again and so we popped them and then ended up getting charged for popping them because they reuse our archway. Why did we pay for it in the first place if they were just going to save money on their end and reuse our balloons? There are plenty of more stories I can tell but I know that when anyone asks me about Party Rentals I tell them to stay away from the Party Store in Albany.

1
★☆☆☆☆

I have never had to rate anyone so low. The Party Store in Albany will never receive our business again. We hired them for our wedding back in '99 and we had a terrible experience with them. The customer service was horrible and the young man the helped us half the time didn't know what he was doing. He even told us that the balloons on our archway were not going to be used again and so we popped them and then ended up getting charged for popping them because they reuse our archway. Why did we pay for it in the first place if they were just going to save money on their end and reuse our balloons? There are plenty of more stories I can tell but I know that when anyone asks me about Party Rentals I tell them to stay away from the Party Store in Albany.

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The party store is the place to shop in Albany for party supplies. They have a good selection of party ware, party favors, and rental items. Their prices are better than buying the stuff at a mass merchandise store and the quality is better. They can help you get creative with your party planning as well. Good prices, big selection I recommend the party store.

4
★★★★☆

The party store is the place to shop in Albany for party supplies. They have a good selection of party ware, party favors, and rental items. Their prices are better than buying the stuff at a mass merchandise store and the quality is better. They can help you get creative with your party planning as well. Good prices, big selection I recommend the party store.

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