Gary's Automotive

★★★★☆

About Gary's Automotive

Automotive

Automotive
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I blew a head gasket and had a mechanic look at it before giving it to Gary. He said that the overheat was significant and it is better to get rid of the engine. When I took it to Gary and told him this he said that he does several similar jobs every week and that replacing the head and head gasket would be sufficient. I told him that I wanted there to be no problems and I'd rather change the engine, but he insisted not to and said that I could claim problems under the repair warranty at no cost to me.
So he replaces the head (cost me $1200) and the next time I go on the highway the engine throws a rod. The broken rod poked a 2" hole in the side of the engine block. I get the car towed back to Gary's and I was told Gary would call me back about it.
He didnt call me back and I finally walked to the shop and talked to him the next day. He said the repair wont be covered under warranty since he didnt touch the parts which failed. Needless to say I was pissed since his so called warranty was what he used to sell me the repair in the first place! After some arguing he agreed to make the $1200 Id already paid go toward the replacement of the engine. I was to get back with him after the weekend for the final deal. Every time I called and tried to get the final price out of him hed say he would call me back the next day or in a couple of hours or something and he kept on pushing the repair back (about another 10 days). He then said that he meant that the labor portion of the $1200 (which was $900) would be deducted from my future repair, after that he reduced it to a $300 dollar deduction and added that he would do this for me out of good of heart. His final quote for the job was not even competitive and ended up about $500 higher than other mechanics (even after the $300 deduction). I finally gave up on it all and sold the car as is for $850 (huge loss).
Any time Gary tried to justify his high prices he would say that he takes my money and pays it ALL to the mechanic and he cant pay the mechanic less so he cant give me a lower rate.
I also should point out that I talked to the dealership which sold my car and several other mechanics and they all concurred that a bad overheat was possibly the cause of this while Gary insisted this was not possible.
I know many people have had good experience with him but Ive got to say he does not hold up to his word when he messes up.

1
★☆☆☆☆

I blew a head gasket and had a mechanic look at it before giving it to Gary. He said that the overheat was significant and it is better to get rid of the engine. When I took it to Gary and told him this he said that he does several similar jobs every week and that replacing the head and head gasket would be sufficient. I told him that I wanted there to be no problems and I'd rather change the engine, but he insisted not to and said that I could claim problems under the repair warranty at no cost to me.
So he replaces the head (cost me $1200) and the next time I go on the highway the engine throws a rod. The broken rod poked a 2" hole in the side of the engine block. I get the car towed back to Gary's and I was told Gary would call me back about it.
He didnt call me back and I finally walked to the shop and talked to him the next day. He said the repair wont be covered under warranty since he didnt touch the parts which failed. Needless to say I was pissed since his so called warranty was what he used to sell me the repair in the first place! After some arguing he agreed to make the $1200 Id already paid go toward the replacement of the engine. I was to get back with him after the weekend for the final deal. Every time I called and tried to get the final price out of him hed say he would call me back the next day or in a couple of hours or something and he kept on pushing the repair back (about another 10 days). He then said that he meant that the labor portion of the $1200 (which was $900) would be deducted from my future repair, after that he reduced it to a $300 dollar deduction and added that he would do this for me out of good of heart. His final quote for the job was not even competitive and ended up about $500 higher than other mechanics (even after the $300 deduction). I finally gave up on it all and sold the car as is for $850 (huge loss).
Any time Gary tried to justify his high prices he would say that he takes my money and pays it ALL to the mechanic and he cant pay the mechanic less so he cant give me a lower rate.
I also should point out that I talked to the dealership which sold my car and several other mechanics and they all concurred that a bad overheat was possibly the cause of this while Gary insisted this was not possible.
I know many people have had good experience with him but Ive got to say he does not hold up to his word when he messes up.

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I would recommend Gary's to my grandmother and feel good about it.

I had also taken my '96 Neon to another dealership here in town -- which shall remain nameless. Not only did they misdiagnose the problem but they wanted to charge me over $1000 to repair it. Gary found it, fixed it and charged me less than 1/4 of that amount.

I've since been back for several minor things (oil change, oil leak -- which might have been major -- etc) and have never been disappointed in either the quality of their work or their customer appreciation.

Thank you, Gary.

5
★★★★★

I would recommend Gary's to my grandmother and feel good about it.

I had also taken my '96 Neon to another dealership here in town -- which shall remain nameless. Not only did they misdiagnose the problem but they wanted to charge me over $1000 to repair it. Gary found it, fixed it and charged me less than 1/4 of that amount.

I've since been back for several minor things (oil change, oil leak -- which might have been major -- etc) and have never been disappointed in either the quality of their work or their customer appreciation.

Thank you, Gary.

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I have taken my vehicles to Gary's a few times, and have had fabulous experiences each time. I found them after I was given a ridiculously high quote for brakes from Wilson Motors. I asked around and a couple people mentioned Gary's. They did my brakes and it ended up being 1/4 of the cost! Just yesterday I took my car in for a tune up and oil change. When I went to pick it up I only had to pay them for the oil change. They went through my car and said that I didn't need a tune up yet. My husband and I couldn't believe it. I'm sure that a lot of places would have just done it anyway. If you are looking for a good, honest mechanic I would highly recommend Gary's.

5
★★★★★

I have taken my vehicles to Gary's a few times, and have had fabulous experiences each time. I found them after I was given a ridiculously high quote for brakes from Wilson Motors. I asked around and a couple people mentioned Gary's. They did my brakes and it ended up being 1/4 of the cost! Just yesterday I took my car in for a tune up and oil change. When I went to pick it up I only had to pay them for the oil change. They went through my car and said that I didn't need a tune up yet. My husband and I couldn't believe it. I'm sure that a lot of places would have just done it anyway. If you are looking for a good, honest mechanic I would highly recommend Gary's.

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