Reliance Property Management, Inc.

★★★★☆
  • 9 Monroe Pkwy 140

    Lake Oswego, OR 97035

    Map & Directions
  • 503-244-1359

About Reliance Property Management, Inc.

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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If I could give this company 0 stars I would. They were very shady right from the beginning. Advertising a duplex for 850.00 a month and after my brother and I had been living there for 2 weeks claimed they had made a mistake and upped the

3
★★★★★

If I could give this company 0 stars I would. They were very shady right from the beginning. Advertising a duplex for 850.00 a month and after my brother and I had been living there for 2 weeks claimed they had made a mistake and upped the

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I rented an apartment from this company for three years and have nothing but wonderful things to say. The woman who worked with me to rent the apartment was organized, professional and flexible about my lack of credit. The apartment

3
★★★★★

I rented an apartment from this company for three years and have nothing but wonderful things to say. The woman who worked with me to rent the apartment was organized, professional and flexible about my lack of credit. The apartment

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I have a lease with them for a year and a half. After 3 months from moving in my wife became pregnant and therefore I will be needing 2 bed because the the one that I'm renting from them is 1bed. I talk to the owner of this property and explained to him the situation and he told me that he will look for a 2 bed apartments through his agancy, but before that he must find someone to rent my unit before he find me anything !! I called him 3 times after that he never got back to me then after a month he called me and he said the he couldn't find anything yet and no one yet is going to rent the unit therfore he can't do anything!! I told him so I have to break the lease and I gave them a 30 day notice. He said you can't break the lease and you have to pay for every month until we re-rent the apartment even if you leave !!!!!!! Although on the contract that I have signed there are nothing mentioned that I can't break the leass ( actually there is one of the rules on the contract indicate the right of a renter to break the lease anytime with a 30 days notice)..
He keept sending me mails saying that I have to pay for the rent of the coming months or he will send my file to the collection agancy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! although I told him that in the contract that I signed there is the option that I could break the lease anytime BUT he didn't care.

so BECAREFUL ................

0
★☆☆☆☆

I have a lease with them for a year and a half. After 3 months from moving in my wife became pregnant and therefore I will be needing 2 bed because the the one that I'm renting from them is 1bed. I talk to the owner of this property and explained to him the situation and he told me that he will look for a 2 bed apartments through his agancy, but before that he must find someone to rent my unit before he find me anything !! I called him 3 times after that he never got back to me then after a month he called me and he said the he couldn't find anything yet and no one yet is going to rent the unit therfore he can't do anything!! I told him so I have to break the lease and I gave them a 30 day notice. He said you can't break the lease and you have to pay for every month until we re-rent the apartment even if you leave !!!!!!! Although on the contract that I have signed there are nothing mentioned that I can't break the leass ( actually there is one of the rules on the contract indicate the right of a renter to break the lease anytime with a 30 days notice)..
He keept sending me mails saying that I have to pay for the rent of the coming months or he will send my file to the collection agancy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! although I told him that in the contract that I signed there is the option that I could break the lease anytime BUT he didn't care.

so BECAREFUL ................

.

Reliance Property Management is the best. I found the apartment on Craigslist, called and made an appointment to view it the same day, faxed the application in that day, and was approved and notified within two days. Everyone was very nice and the process went very smoothly. The deposits and policies were/are reasonable. The staff is very helpful and easy to work with. The lease is month to month. The apartment is great. I couldn't be happier.

2
★★★★★

Reliance Property Management is the best. I found the apartment on Craigslist, called and made an appointment to view it the same day, faxed the application in that day, and was approved and notified within two days. Everyone was very nice and the process went very smoothly. The deposits and policies were/are reasonable. The staff is very helpful and easy to work with. The lease is month to month. The apartment is great. I couldn't be happier.

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This is a response to the review posted on 6/18/07 by mew816 titled "Worst rental company in Portland." The review states that she applied for an apartment and after a few days of consideration decided not to take the apartment and tried calling our office several times to inform us of her decision.

However, the review does not state that she had informed us that she would take the apartment and would mail the deposit to hold it. We held the apartment for 6 days and left her 2 voice messages with no response back, stating we had still not received her deposit. On our 3rd attempt to contact her by phone she answered and stated she no longer wanted the apartment. Any rental company would be irritated that we turned away several people interested in this highly desirable apartment that was being held for her for 6 days. This applicant did not have the courtesy to simply contact us to inform us she no longer wanted the apartment. We did not hang up on her, we simply ended the phone conversation shortly and said goodbye.

Reliance Property Management always provides excellent customer service and responds promptly to any of our tenant?s needs.

2
★★★★★

This is a response to the review posted on 6/18/07 by mew816 titled "Worst rental company in Portland." The review states that she applied for an apartment and after a few days of consideration decided not to take the apartment and tried calling our office several times to inform us of her decision.

However, the review does not state that she had informed us that she would take the apartment and would mail the deposit to hold it. We held the apartment for 6 days and left her 2 voice messages with no response back, stating we had still not received her deposit. On our 3rd attempt to contact her by phone she answered and stated she no longer wanted the apartment. Any rental company would be irritated that we turned away several people interested in this highly desirable apartment that was being held for her for 6 days. This applicant did not have the courtesy to simply contact us to inform us she no longer wanted the apartment. We did not hang up on her, we simply ended the phone conversation shortly and said goodbye.

Reliance Property Management always provides excellent customer service and responds promptly to any of our tenant?s needs.

.

I have LOVED renting from Reliance Property Management. I found the apartment online and immediately called the company to view. The woman I spoke to was friendly and helpful. She stated that no appointment was necessary and that I could go by alone and use the lock-box code to enter. I did and fell instantly in love with the place!

A week later I signed the month-to-month lease. I have been there 6 months now. The apartment is older - about 1940 or 1950 - so it has some "issues" such as a floor that was sagging in the bathroom, a door that got stuck shut, and a very dirty laundry room. I brought all of these concerns up as they arose and I am happy to say that each one has been dealt with in RECORD TIME! It was about 4 days from the day I called to report the bathroom floor problem to the day it was totally replaced! They have returned calls promptly, dealt with concerns, and were nothing but helpful during the move-in process.

I really can't recommend them highly enough! If you're looking for a new rental company....go with Reliance!

2
★★★★★

I have LOVED renting from Reliance Property Management. I found the apartment online and immediately called the company to view. The woman I spoke to was friendly and helpful. She stated that no appointment was necessary and that I could go by alone and use the lock-box code to enter. I did and fell instantly in love with the place!

A week later I signed the month-to-month lease. I have been there 6 months now. The apartment is older - about 1940 or 1950 - so it has some "issues" such as a floor that was sagging in the bathroom, a door that got stuck shut, and a very dirty laundry room. I brought all of these concerns up as they arose and I am happy to say that each one has been dealt with in RECORD TIME! It was about 4 days from the day I called to report the bathroom floor problem to the day it was totally replaced! They have returned calls promptly, dealt with concerns, and were nothing but helpful during the move-in process.

I really can't recommend them highly enough! If you're looking for a new rental company....go with Reliance!

Pros: Thumbs UP! They are courteous, quick, and easy to deal with.

Cons: Properties that are older have problems....luckily Reliance acutally FIXES THEM!

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I have never dealt with a rental company as rude and incompetent as Reliance. I applied for an apartment on 52nd and Burnside through this company. After a few days consideration, I chose not to take it. I called multiple times to let them know, but my calls were not returned until today (almost a week later). The woman from Reliance's leasing office that called me was, of course, very sweet until I told her that I wouldn't be taking the apartment. Without a word, she hung up on me mid-sentence.
My entire experience with Reliance was frustrating and impersonal. I'm amazed that they're still in business, and I'm amazed that this person can actually find employment with an attitude like that. If she were my employee I would fire her so fast it would make her head spin. I don't suggest anyone use this inept company for their apartment/house search.

0
★☆☆☆☆

I have never dealt with a rental company as rude and incompetent as Reliance. I applied for an apartment on 52nd and Burnside through this company. After a few days consideration, I chose not to take it. I called multiple times to let them know, but my calls were not returned until today (almost a week later). The woman from Reliance's leasing office that called me was, of course, very sweet until I told her that I wouldn't be taking the apartment. Without a word, she hung up on me mid-sentence.
My entire experience with Reliance was frustrating and impersonal. I'm amazed that they're still in business, and I'm amazed that this person can actually find employment with an attitude like that. If she were my employee I would fire her so fast it would make her head spin. I don't suggest anyone use this inept company for their apartment/house search.

.

I had a good experience with Reliance Property Management. They were friendly and attentitive to my concerns as well as honest with respect to the apartment I was interested in. Other tenants in the building told me they also had good experiences and that the maimtenance people acted promptly to resolve problems.

2
★★★★★

I had a good experience with Reliance Property Management. They were friendly and attentitive to my concerns as well as honest with respect to the apartment I was interested in. Other tenants in the building told me they also had good experiences and that the maimtenance people acted promptly to resolve problems.

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Every conversation regarding veiwing was increasingly unhelpful, if you can even call the terse pair of sentences they would utter over the phone a conversation.
To save you th frustration I experienced, here are all the little stupid policies they have about viewing.

1. Drive by first, they won't say a word to you before you drive by the home, they'll hang up.

2. They only schedule viewings 24 hours in advance. No earlier. Don't even think about calling tuesday for a thursday viewing. That's ridiculous, what the hell were you thinking.

3. Call right when they open. Their viewings fill up quick, and they are extremely unflexible and unhelpful about scheduling one if they run out of space (see #2). Again, they won't tell you this.

If they are this unhelpful to prospective tenants, think about how sweet and nice they'll be to you when you're renting from them.

0
★☆☆☆☆

Every conversation regarding veiwing was increasingly unhelpful, if you can even call the terse pair of sentences they would utter over the phone a conversation.
To save you th frustration I experienced, here are all the little stupid policies they have about viewing.

1. Drive by first, they won't say a word to you before you drive by the home, they'll hang up.

2. They only schedule viewings 24 hours in advance. No earlier. Don't even think about calling tuesday for a thursday viewing. That's ridiculous, what the hell were you thinking.

3. Call right when they open. Their viewings fill up quick, and they are extremely unflexible and unhelpful about scheduling one if they run out of space (see #2). Again, they won't tell you this.

If they are this unhelpful to prospective tenants, think about how sweet and nice they'll be to you when you're renting from them.

.

I left messages with no return calls to view rentals. When I reached a person, asking her to go over several options inner SE options with hardwoods I was told there were too many for her and that I would have to go to her website instead of speak to a person. I was already at the website and asked to have an agent meet me at one of the apt and we could go to the next couple in a row to save time. I was turned down flat. Each appt must be made individually regardless and they were unwilling to make appointments until I had driven by.

I would be infuriated if it were my house/apt they were showing. To refuse to discuss/show rentals to someone who is looking for a large apt or small home and gives their range as 1000 - 1200 was startling at best.

0
★☆☆☆☆

I left messages with no return calls to view rentals. When I reached a person, asking her to go over several options inner SE options with hardwoods I was told there were too many for her and that I would have to go to her website instead of speak to a person. I was already at the website and asked to have an agent meet me at one of the apt and we could go to the next couple in a row to save time. I was turned down flat. Each appt must be made individually regardless and they were unwilling to make appointments until I had driven by.

I would be infuriated if it were my house/apt they were showing. To refuse to discuss/show rentals to someone who is looking for a large apt or small home and gives their range as 1000 - 1200 was startling at best.

 

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