Corvallis Safe & Lock

★★★☆☆

About Corvallis Safe & Lock

Hours
Mon. - Fri. 8am - 5pm;Sat. - Sun. CLOSED

Home & Garden

Home & Garden
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2.5 2
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I hired Corvallis Safe & Lock to change all the existing locks for my my new home. I carefully explained the job, yet he arrived unprepared - he didnt have enough blank keys. His plan was to physically remove the lock, take it back to his office to re-key, and I would pick up the lock and key the next day and reinstall the lock myself (he showed me how).

Well the lock didn't install the way he described. I called and he said it must be a different kind and he launched into a technical description of how I needed to disassemble the existing system. I firmly reminded him that he was the locksmith and I did not understand what he was saying. He then became EXTREMELY rude and very reluctantly agreed to come back to finish the job. We scheduled a time - he never showed up and he refuses to return my calls now. This behavior is off-the-wall unacceptable. A simple job became a drawn-out nightmare. It was not easy for me to juggle work to make my appointments with him. Now weeks later I have paid in-full for an unfinished job. I have gaping holes in my door where my lock used to be. STAY AWAY FROM THIS COMPANY.

1
★☆☆☆☆

I hired Corvallis Safe & Lock to change all the existing locks for my my new home. I carefully explained the job, yet he arrived unprepared - he didnt have enough blank keys. His plan was to physically remove the lock, take it back to his office to re-key, and I would pick up the lock and key the next day and reinstall the lock myself (he showed me how).

Well the lock didn't install the way he described. I called and he said it must be a different kind and he launched into a technical description of how I needed to disassemble the existing system. I firmly reminded him that he was the locksmith and I did not understand what he was saying. He then became EXTREMELY rude and very reluctantly agreed to come back to finish the job. We scheduled a time - he never showed up and he refuses to return my calls now. This behavior is off-the-wall unacceptable. A simple job became a drawn-out nightmare. It was not easy for me to juggle work to make my appointments with him. Now weeks later I have paid in-full for an unfinished job. I have gaping holes in my door where my lock used to be. STAY AWAY FROM THIS COMPANY.

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After moving into a college rental house I needed to get my locks re-keyed. These guys came out the day after I called and quickly did everything, even matched the lock on the garage door for me, something which didn't have to be done as part of their contract. They went above and beyond and its appreciated.

PROS: Fast service
CONS:

4
★★★★☆

After moving into a college rental house I needed to get my locks re-keyed. These guys came out the day after I called and quickly did everything, even matched the lock on the garage door for me, something which didn't have to be done as part of their contract. They went above and beyond and its appreciated.

PROS: Fast service
CONS:

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