River Place Apartments

★★★☆☆

About River Place Apartments

Real Estate

Real Estate
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After deciding to step up into a luxury apartment or loft we settled on River place everything was great until we needed a little maintenance on our apartment. We had complained of a leak in our ceiling for a month before they agreed to fix it. Only after they discovered they needed to replace our floor do to deteriating wood in the construction did they want to help on the mold. So now we are being forced to move into another apartment but only for a week so they can replace the floors. When we asked if we could move into another unit so we only had to move once with no other compensation. We were first told "no problem" then told that they "found another renter for that unit so it wouldn't be happening." so we are getting our rent prorated for the week we are out of our apartment. When we discovered they should probably do an air test before we come back in the unit we were told that it was a ridicules request. They say they provide "supieor customer service " BUT HAVE GIVEN US NOTHING BUT GRIEF AND WASTED OUR TIME FOR TWO MONTHS AND STILL WAITING!

1
★★★☆☆

After deciding to step up into a luxury apartment or loft we settled on River place everything was great until we needed a little maintenance on our apartment. We had complained of a leak in our ceiling for a month before they agreed to fix it. Only after they discovered they needed to replace our floor do to deteriating wood in the construction did they want to help on the mold. So now we are being forced to move into another apartment but only for a week so they can replace the floors. When we asked if we could move into another unit so we only had to move once with no other compensation. We were first told "no problem" then told that they "found another renter for that unit so it wouldn't be happening." so we are getting our rent prorated for the week we are out of our apartment. When we discovered they should probably do an air test before we come back in the unit we were told that it was a ridicules request. They say they provide "supieor customer service " BUT HAVE GIVEN US NOTHING BUT GRIEF AND WASTED OUR TIME FOR TWO MONTHS AND STILL WAITING!

Pros: nice till you need them to do something

Cons: treat residents poorly, matinance problems,

 

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