Action Automotive

★★★★☆
  • 1491 W 6th Ave

    Eugene, OR 97402

    Map & Directions
  • 541-686-0191

About Action Automotive

Hours
Mon 8:00-17:30, Tue 8:00-17:30, Wed 8:00-17:30, Thu 8:00-17:30, Fri 8:00-17:30, Sat closed, Sun closed
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Automotive

Automotive
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.

they quickly diagnosed my hard starting problem. Gave me a reasonable quote and had me fixed by the end of the day. I like the text update service too. Van now starts perfect. I would recommend this shop even to my grandmother.

5
★★★★★

they quickly diagnosed my hard starting problem. Gave me a reasonable quote and had me fixed by the end of the day. I like the text update service too. Van now starts perfect. I would recommend this shop even to my grandmother.

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I had a really bad experience at Action Automotive in 2005 and this is my story: They had an extremely rude and condescending employee who has since been let go. After I left their shop, $800 less in my wallet, and my car was persisting with the same symptoms I took it in to get fixed, I went back telling them what was happening. This jerk told me that this is a whole different problem and it would entail a whole new series of parts and more money to fix and tough luck cookie. I left furious. I took my car to a different mechanic where he fixed my car for around $50. Recently Action Automotive started this online network for communicating with their customers and contacted me via e-mail. I was instantly outraged that they would be trying to get my business after all they put me through. I shot them back a hateful e-mail and was shocked to see that they actually read it and responded with ideas on how to make the situation right. I have since received as recompense: a total diagnosis on both mine and my husbands car, 2 oil changes, new wiper blades, and two new sets of brakes done for only $50 of my own money. I am glad they were willing to make the situation right. Atleast now they have better employees and care about their customers opinions.

3
★★★☆☆

I had a really bad experience at Action Automotive in 2005 and this is my story: They had an extremely rude and condescending employee who has since been let go. After I left their shop, $800 less in my wallet, and my car was persisting with the same symptoms I took it in to get fixed, I went back telling them what was happening. This jerk told me that this is a whole different problem and it would entail a whole new series of parts and more money to fix and tough luck cookie. I left furious. I took my car to a different mechanic where he fixed my car for around $50. Recently Action Automotive started this online network for communicating with their customers and contacted me via e-mail. I was instantly outraged that they would be trying to get my business after all they put me through. I shot them back a hateful e-mail and was shocked to see that they actually read it and responded with ideas on how to make the situation right. I have since received as recompense: a total diagnosis on both mine and my husbands car, 2 oil changes, new wiper blades, and two new sets of brakes done for only $50 of my own money. I am glad they were willing to make the situation right. Atleast now they have better employees and care about their customers opinions.

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.

I was satisfied when a vehicle of my friends had to have an entire engine replaced. He took the vehicle in and they were able to have it out within just a couple days. When we went to pick it up the staff was very kind and courteous. However, the price of the engine was really expensive. I think after shopping around though they were about average for the service they provided.

3
★★★☆☆

I was satisfied when a vehicle of my friends had to have an entire engine replaced. He took the vehicle in and they were able to have it out within just a couple days. When we went to pick it up the staff was very kind and courteous. However, the price of the engine was really expensive. I think after shopping around though they were about average for the service they provided.

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