Spa W

★★★☆☆
  • 125 NW Wall St

    Bend, OR 97701

    Map & Directions
  • 541-388-1485

Personal Services

Personal Services
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my mother bought me a gift certificate for a massage and facial. I couldn't believe how unprofessional the entire experience was. I was treated like a nusance. Like I was an inconvinience. I don't reccommend you waste your money at a spa that only cares about getting paid.

0
★☆☆☆☆

my mother bought me a gift certificate for a massage and facial. I couldn't believe how unprofessional the entire experience was. I was treated like a nusance. Like I was an inconvinience. I don't reccommend you waste your money at a spa that only cares about getting paid.

Pros: Tranquil environment

Cons: poor customer service

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I have had a few different treatments here and the massage I got was pretty good but not the greatest. The facial treatments were fairly good. I would recommend if you are in a jam

3
★★★☆☆

I have had a few different treatments here and the massage I got was pretty good but not the greatest. The facial treatments were fairly good. I would recommend if you are in a jam

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.

I was given a massage as a gift - I was not that impressed with the massage I received, but was thankful for thoughtfulness of the gift. I wouldn't go back if I had to pay for it myself. I can't even remember the name of the massage therapist.

3
★★★☆☆

I was given a massage as a gift - I was not that impressed with the massage I received, but was thankful for thoughtfulness of the gift. I wouldn't go back if I had to pay for it myself. I can't even remember the name of the massage therapist.

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.

Upon visiting Bend recently a local friend recommended that I visit Spa-W and I?m so happy I did. I have to admit that I was calling on short notice and the front desk obviously went out of their way to accommodate me. The spa was very easy to find and they had their own parking lot. I had the ?Desert Rescue? facial, which was outstanding and the Spa-W Signature pedicure was honestly one of the best I have ever experienced. Their lunch was great too, a delicious parfait with fresh berries. The facility was exceptionally clean, warm and inviting. The staff was professional, welcoming and courteous. Needless to say, I am really looking forward to my next visit to Bend and Spa-W.

2
★★★★★

Upon visiting Bend recently a local friend recommended that I visit Spa-W and I?m so happy I did. I have to admit that I was calling on short notice and the front desk obviously went out of their way to accommodate me. The spa was very easy to find and they had their own parking lot. I had the ?Desert Rescue? facial, which was outstanding and the Spa-W Signature pedicure was honestly one of the best I have ever experienced. Their lunch was great too, a delicious parfait with fresh berries. The facility was exceptionally clean, warm and inviting. The staff was professional, welcoming and courteous. Needless to say, I am really looking forward to my next visit to Bend and Spa-W.

Pros: Very professional and trustworthy. Great services.

Cons: None

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I am a very loyal customer to a different spa in town, but received a gift certificate to Spa W. I honestly planned on purchasing product instead of services, but my sister talked me into having a spa day with her instead. Had I not gone in for my services I would have never known what I was missing all this time!! The spa is absolutely beautiful and smells wonderful. After our services they served us lunch, and being the foodie I am, I was quite impressed. The staff is friendly without being overly pushy and they really seem to know what they are doing. If you are looking for a great place to relax with all the little extras, then look no further!

2
★★★★★

I am a very loyal customer to a different spa in town, but received a gift certificate to Spa W. I honestly planned on purchasing product instead of services, but my sister talked me into having a spa day with her instead. Had I not gone in for my services I would have never known what I was missing all this time!! The spa is absolutely beautiful and smells wonderful. After our services they served us lunch, and being the foodie I am, I was quite impressed. The staff is friendly without being overly pushy and they really seem to know what they are doing. If you are looking for a great place to relax with all the little extras, then look no further!

Pros: beautiful facility, warm and friendly atmosphere

Cons: you cannot function afterwards : )

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Why does this place have the rep that it does?! I can get the same services at a bunch of other places in town for a lot less money. The technicians seem like they are fresh out of beauty school.

1
★☆☆☆☆

Why does this place have the rep that it does?! I can get the same services at a bunch of other places in town for a lot less money. The technicians seem like they are fresh out of beauty school.

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.

Why does this place have the rep that it does?! I can get the same services at a bunch of other places in town for a lot less money. The technicians seem like they are fresh out of beauty school.

0
★☆☆☆☆

Why does this place have the rep that it does?! I can get the same services at a bunch of other places in town for a lot less money. The technicians seem like they are fresh out of beauty school.

from CitySearch
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This spa is heaven. I don't think that there could possibly be an honest negative review of this place. My experience was flawless, and of all of the spas that I have visited this ranks amoung the best. The pedicure was amazing! The cleanliness of the spa impressed me and the staff was extremely welcoming.

2
★★★★★

This spa is heaven. I don't think that there could possibly be an honest negative review of this place. My experience was flawless, and of all of the spas that I have visited this ranks amoung the best. The pedicure was amazing! The cleanliness of the spa impressed me and the staff was extremely welcoming.

Pros: Clean, relaxing, inviting

Cons: I live to far away to go everyday!

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I wasn't that impressed with Spa W. They were slow to start my services (15 minutes late) and they've canceled on me in less than 24 hours. I had made an appointment on a specific day and time several weeks in advance because I was leaving for vacation. When one of their employees called in sick, they called me to reschedule, rather than finding a replacement to keep my appointment at the same time. Total inconvenience to the customer. Not sure if I'll go back. For the prices they charge, they should be more accomodating.

1
★★★☆☆

I wasn't that impressed with Spa W. They were slow to start my services (15 minutes late) and they've canceled on me in less than 24 hours. I had made an appointment on a specific day and time several weeks in advance because I was leaving for vacation. When one of their employees called in sick, they called me to reschedule, rather than finding a replacement to keep my appointment at the same time. Total inconvenience to the customer. Not sure if I'll go back. For the prices they charge, they should be more accomodating.

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This was a great spa. The locker room was a bit messy and unkept. However, the massage i got was excellent. they were very good about listening to what i wanted.

4
★★★★☆

This was a great spa. The locker room was a bit messy and unkept. However, the massage i got was excellent. they were very good about listening to what i wanted.

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Business Response:

thank you Thank you for your feedback. We would love the opportunity to see you again soon. Please contact the spa and ask for Rebecca next time you can visit us. We would love the opportunity to make your next visit extraordinary. Take care, Rebecca - Spa-W Owner.
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In my opinion, the staff at Spa W knows their stuff! However, the front desk should consider brushing up on their customer service skills. I feel the overall attitude of the staff is below average but they sure do know how to give a good pedicure!

0
★☆☆☆☆

In my opinion, the staff at Spa W knows their stuff! However, the front desk should consider brushing up on their customer service skills. I feel the overall attitude of the staff is below average but they sure do know how to give a good pedicure!

Pros: great location, clean/organized fac.

Cons: overpriced, crowded seating area

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Of the many spas I've been to in much larger cities, Spa W ranks among the best. Situated in a large house-like building, the atmosphere is clean without feeling cold and sterile, luxurious without being too "frou-frou", and comfortable even to first timers who don't quite know their way around. Treatments are accompanied by a complimentary steam session and, in my case, followed by a gorgeous little tea-and-scone service---a must-have for the extra $5. I recommend the Moor Mud body wrap, which is thoroughly decadent and relaxing, and followed by an amazing recumbent 6-headed shower and massage. Overall, my experience was perfect, comfortable, and enjoyable from start to finish. Although it's certainly not inexpensive, Spa W will be my spa of choice in Bend from here on out.

2
★★★★★

Of the many spas I've been to in much larger cities, Spa W ranks among the best. Situated in a large house-like building, the atmosphere is clean without feeling cold and sterile, luxurious without being too "frou-frou", and comfortable even to first timers who don't quite know their way around. Treatments are accompanied by a complimentary steam session and, in my case, followed by a gorgeous little tea-and-scone service---a must-have for the extra $5. I recommend the Moor Mud body wrap, which is thoroughly decadent and relaxing, and followed by an amazing recumbent 6-headed shower and massage. Overall, my experience was perfect, comfortable, and enjoyable from start to finish. Although it's certainly not inexpensive, Spa W will be my spa of choice in Bend from here on out.

Pros: variety of treatments, convenient parking, nice atmosphere

Cons: expensive

Message from Spa W

Voted "Best in Central Oregon" every year for nearly a decade by some of Bend's most respected publications, Spa-W invites you to experience a place of beauty and tranquility and indulge in our unique, results-oriented treatments utilizing the finest organic, natural, and fair-trade certified ingredients. Abandon the ordinary and give in...

More about Spa W

Since 1998 Spa W has provided a place of beauty and tranquility to experience our unique, results-oriented treatments utilizing the finest natural and organic ingredients. All you have to do is abandon the ordinary and give in.

 

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