Beaverton Airporter

★☆☆☆☆
  • Unlisted

    Portland, OR 97266

    Map & Directions
  • 503-760-6565

About Beaverton Airporter

Categories
  • Taxis & Shuttles
Details
  • Airport Transportation

Transportation & Storage

Transportation & Storage
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Beaverton Airporter provides a terrible service. I had taken them 2 times to the airport successfully but the final time they were late. They were so late picking me up that they had closed my flight and told me to run by the time I checked in. Thankfully, I made the flight but I had already locked myself out of my house and had to call them to find out where they were. I was told by the driver when he arrived over an hour late that he had overslept. He then had the nerve to run stop signs and speed on the way to the airport. I told him I wanted to make it there alive. It was the most awful experience I have ever had with a shuttle service and I recommend not using them, especially if you ask to be picked up in the 5am time frame.

1
★☆☆☆☆

Beaverton Airporter provides a terrible service. I had taken them 2 times to the airport successfully but the final time they were late. They were so late picking me up that they had closed my flight and told me to run by the time I checked in. Thankfully, I made the flight but I had already locked myself out of my house and had to call them to find out where they were. I was told by the driver when he arrived over an hour late that he had overslept. He then had the nerve to run stop signs and speed on the way to the airport. I told him I wanted to make it there alive. It was the most awful experience I have ever had with a shuttle service and I recommend not using them, especially if you ask to be picked up in the 5am time frame.

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Waited 41 minutes waiting in van for another passenger before we could leave. The van was not marked with Beaverton Airporter, instead it was Raja Tours Airport Services, so wasted 10 minutes upon our arrival on tar mak before checking with information. The van should be clearly marked, or driver needs to let you know that you will be picked up by Raja, rather than Beaverton Airporter.When I called and complained about the situation and wanted half of a refund for the return trip, the office manager refused to do the right thing and refund our money. We will never use the Beaverton Airporter again, and would advice any one not to use their services. Making customer satisfaction in not a priority with them.

1
★☆☆☆☆

Waited 41 minutes waiting in van for another passenger before we could leave. The van was not marked with Beaverton Airporter, instead it was Raja Tours Airport Services, so wasted 10 minutes upon our arrival on tar mak before checking with information. The van should be clearly marked, or driver needs to let you know that you will be picked up by Raja, rather than Beaverton Airporter.When I called and complained about the situation and wanted half of a refund for the return trip, the office manager refused to do the right thing and refund our money. We will never use the Beaverton Airporter again, and would advice any one not to use their services. Making customer satisfaction in not a priority with them.

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1 out of 1 people found this review helpful.

.

I scheduled a rountrip service for $85. Not an issue. I got the first part of my trip (to airport). No issue. Coming home to PDX my plane was late. I got off the plane, went to the bathroom and purchased a bottle of water on my way to baggage. I picked up my bag and walked outside - no Beaverton Airporter. I went to the shuttle desk and they told me where to meet the van. FIFTEEN minutes later a rep comes to me and says the B-Airporter had already been there, waited an HOUR, and left because I was a no show. My plane didn't land until 1:19 and I was waiting for the van by 1:45. Hmmm.. How could they have been waiting an hour???? If THEY arrived early that was their problem, not mine. They refused me service and the Indian man I was speaking to was so rude, disrespectful and had no customer-service skill at all. I highly recommend you pick a different service for your PDX-Home needs and I am contacting my employers Travel group and recommend they NOT recommend this company. They state NO refund on their receipts so on top of getting lousy treatment they STOLE $45 of my money. On top of everything else I consider them thieves!!!

1
★☆☆☆☆

I scheduled a rountrip service for $85. Not an issue. I got the first part of my trip (to airport). No issue. Coming home to PDX my plane was late. I got off the plane, went to the bathroom and purchased a bottle of water on my way to baggage. I picked up my bag and walked outside - no Beaverton Airporter. I went to the shuttle desk and they told me where to meet the van. FIFTEEN minutes later a rep comes to me and says the B-Airporter had already been there, waited an HOUR, and left because I was a no show. My plane didn't land until 1:19 and I was waiting for the van by 1:45. Hmmm.. How could they have been waiting an hour???? If THEY arrived early that was their problem, not mine. They refused me service and the Indian man I was speaking to was so rude, disrespectful and had no customer-service skill at all. I highly recommend you pick a different service for your PDX-Home needs and I am contacting my employers Travel group and recommend they NOT recommend this company. They state NO refund on their receipts so on top of getting lousy treatment they STOLE $45 of my money. On top of everything else I consider them thieves!!!

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1 out of 1 people found this review helpful.

 

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