Jiffy Lube

★☆☆☆☆
  • 13325 SW Canyon Rd

    Beaverton, OR 97005

    Map & Directions
  • 503-643-1712

About Jiffy Lube

Hours
Mon. - Fri. 8am - 8pm;Sat. 8am - 7pm;Sun. 9am - 7pm
1.3333 3
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We decided to take my car in to get a LOF (lube, oil, filter) - about as routine as you can get in the car maintenance business. On Somebody's (nameless to protect the not-so-innocent) advice, instead of taking it to the dealer as I normally do, we stopped at Jiffy Lube..."it's faster and cheaper too".

I know that my car is weird in the way you check one of the fluids. Since I did not expect them to know that, I mentioned it to them. They assured me they knew what they were doing. First, they did not check the fluid in the manner I asked them to - and insisted it made no difference. I asked them to look it up in the book, and Surprise! I have one of the very few cars that you can't check it the normal way.

As soon as we left, I noticed a serious engine problem. I drove around the block and returned. I explained what had happened - and I was told - "What do you expect me to do about it? I'm not a mechanic??" I took it to the dealer and $75 later) found out they had put something back on backwards...something that did not have to be removed for the original job. Good news - they did reimburse me for the bill with ZERO discussion.

PROS: Fast, name brand oils, maybe ok for some cars.
CONS: Title says it all - they are NOT mechanics

1
★☆☆☆☆

We decided to take my car in to get a LOF (lube, oil, filter) - about as routine as you can get in the car maintenance business. On Somebody's (nameless to protect the not-so-innocent) advice, instead of taking it to the dealer as I normally do, we stopped at Jiffy Lube..."it's faster and cheaper too".

I know that my car is weird in the way you check one of the fluids. Since I did not expect them to know that, I mentioned it to them. They assured me they knew what they were doing. First, they did not check the fluid in the manner I asked them to - and insisted it made no difference. I asked them to look it up in the book, and Surprise! I have one of the very few cars that you can't check it the normal way.

As soon as we left, I noticed a serious engine problem. I drove around the block and returned. I explained what had happened - and I was told - "What do you expect me to do about it? I'm not a mechanic??" I took it to the dealer and $75 later) found out they had put something back on backwards...something that did not have to be removed for the original job. Good news - they did reimburse me for the bill with ZERO discussion.

PROS: Fast, name brand oils, maybe ok for some cars.
CONS: Title says it all - they are NOT mechanics

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Went in for an oil change and ended up with a dirty oil stained carpet on the driver sided. The made no attempt to protect my car or clean up their mess, and the did not tell me about it. I had to discover it on my own. Plus they did not offer to have it cleaned, even though they share a lot with a car wash and auto detailer shop. I will not go back!

1
★☆☆☆☆

Went in for an oil change and ended up with a dirty oil stained carpet on the driver sided. The made no attempt to protect my car or clean up their mess, and the did not tell me about it. I had to discover it on my own. Plus they did not offer to have it cleaned, even though they share a lot with a car wash and auto detailer shop. I will not go back!

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When you go to Jiffy Lube the fast oil change at a good price is what draws you in.
Over the past 2 years or so I've noticed them being a bit pushier on their repairs and a lot of minor ones for 3-6 dollars.
Top off your radiator for $3.99. Funny, I filled it that morning! I mentioned it and they quickly moved onto the next repair - a cracked belt ($60). I know cracked belts, and it was not. He and the kid both assured me it was cracked by shining a light on it and nodding. Then they told me I needed a new air filter ($30). I had just replaced it myself 4 weeks ago for $14 in 5 minutes. I told them clean, white air filters w/ min dirt didn't need to be replaced.
Beware, they will take you for everything if you let them.

1
★★☆☆☆

When you go to Jiffy Lube the fast oil change at a good price is what draws you in.
Over the past 2 years or so I've noticed them being a bit pushier on their repairs and a lot of minor ones for 3-6 dollars.
Top off your radiator for $3.99. Funny, I filled it that morning! I mentioned it and they quickly moved onto the next repair - a cracked belt ($60). I know cracked belts, and it was not. He and the kid both assured me it was cracked by shining a light on it and nodding. Then they told me I needed a new air filter ($30). I had just replaced it myself 4 weeks ago for $14 in 5 minutes. I told them clean, white air filters w/ min dirt didn't need to be replaced.
Beware, they will take you for everything if you let them.

Pros: fast oil change

Cons: false repairs, over charge, upselling

 

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