Western Pet Supply Inc

★★★★☆
  • 6908 Beavertonstills Hwy

    Portland, OR 97225

    Map & Directions
  • 503-297-6644

About Western Pet Supply Inc

Hours
Sun 11am-5pm, Mon-Fri 9am-7pm, Sat 9am-6pm
4.4286 14
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I really like the large selection of food here. The staff has been very helpful in selecting foods and even spent time doing some research to find a special food for an allergic pet.

3
★★★★★

I really like the large selection of food here. The staff has been very helpful in selecting foods and even spent time doing some research to find a special food for an allergic pet.

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They are an excellent pet store with a good selection, they have always been very friendly to me and my dog whenever we have been in. They are usually helpful and reasonably priced. I would recommend them.

4
★★★★☆

They are an excellent pet store with a good selection, they have always been very friendly to me and my dog whenever we have been in. They are usually helpful and reasonably priced. I would recommend them.

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So ok! Nothing like seeing a bad review about a place you trust and depend on to get your blood up. Western Pet employees are knowledgeable and helpful but they don't fawn on you or call out about helping you find stuff the second you

3
★★★★★

So ok! Nothing like seeing a bad review about a place you trust and depend on to get your blood up. Western Pet employees are knowledgeable and helpful but they don't fawn on you or call out about helping you find stuff the second you

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First off, I strongly disagree w/the negative reviewers who complain about poor service at WPS. I don't get to SW PDX as often as I would like, but I like and depend on WPS as it is the kind of pet store for both the casual "companion" dog owner & the serious "fancier" who really knows dogs & is serious about showing, training and or exhibiting their dog(s). Both love their dogs, of course, but one group has a desire for a little more selection, better quality & a few options at different price points to choose from - and WPS employs an experienced, knowledgable sales staff that can help you then make the best (right?) decision for your particular needs (breed? experience? etc) from their avlbl options. It is a pleasure to go to a pet store where I don't have to search through racks of silly "extra small" teeny-weeny-sized "designer" dog collars & useless slogan t-shirts suited to purse-sized "fashion accessory" dogs (not to mention countless other products that are cute, but useless). Instead, I can actually enjoy browsing and looking at all their wonderful, diverse & interesting product lines without being "hounded" (no pun intended) by teenaged sales clerk (like at the big-box pet stores). When you are ready for help, you can then easily find one of the many staff who are more than pleased to offer their opinion (if asked for it) or their assistance in helping you find a solution to you& your pets' needs- even if in the end you buy nothing much at all. Whenever I've gone in, they have been so helpful & so very nice, and even given my dog wayyy more doggie treats than she really deserved!!
The time B4 last when I was in WPS, when I got home and opened my shopping bag to take my purchase out, I was truly surprised & touched to find that the sales person who assisted me, Liz (unbeknownst to me), had put a small plastic baggie filled with their "bulk" doggie treats for my furbabiesi'd left at home. In soliciting Liz's help to solve my delemma I had inadvertently mentioned the number of dogs I had... It was a small but meaningful gesture that really made me smile! WPS is also one of the few places you can find bulk-rolled-rubber matting that is great in the back of cars,SUVs or Pick-Ups to protect carpeting & or dogs.

2
★★★★★

First off, I strongly disagree w/the negative reviewers who complain about poor service at WPS. I don't get to SW PDX as often as I would like, but I like and depend on WPS as it is the kind of pet store for both the casual "companion" dog owner & the serious "fancier" who really knows dogs & is serious about showing, training and or exhibiting their dog(s). Both love their dogs, of course, but one group has a desire for a little more selection, better quality & a few options at different price points to choose from - and WPS employs an experienced, knowledgable sales staff that can help you then make the best (right?) decision for your particular needs (breed? experience? etc) from their avlbl options. It is a pleasure to go to a pet store where I don't have to search through racks of silly "extra small" teeny-weeny-sized "designer" dog collars & useless slogan t-shirts suited to purse-sized "fashion accessory" dogs (not to mention countless other products that are cute, but useless). Instead, I can actually enjoy browsing and looking at all their wonderful, diverse & interesting product lines without being "hounded" (no pun intended) by teenaged sales clerk (like at the big-box pet stores). When you are ready for help, you can then easily find one of the many staff who are more than pleased to offer their opinion (if asked for it) or their assistance in helping you find a solution to you& your pets' needs- even if in the end you buy nothing much at all. Whenever I've gone in, they have been so helpful & so very nice, and even given my dog wayyy more doggie treats than she really deserved!!
The time B4 last when I was in WPS, when I got home and opened my shopping bag to take my purchase out, I was truly surprised & touched to find that the sales person who assisted me, Liz (unbeknownst to me), had put a small plastic baggie filled with their "bulk" doggie treats for my furbabiesi'd left at home. In soliciting Liz's help to solve my delemma I had inadvertently mentioned the number of dogs I had... It was a small but meaningful gesture that really made me smile! WPS is also one of the few places you can find bulk-rolled-rubber matting that is great in the back of cars,SUVs or Pick-Ups to protect carpeting & or dogs.

Pros: selection & varienty, knowledge, suitable 4 casual & serious

Cons: Not my side of town! No 20% off sales coupon ea. week 4 CRAP

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Couldn't agree w/ AWickedMemory more. We have a new puppy after a few years being dogless. Hit our favorite pet store only to have worthless help picking out puppy food (they have a good variety though). Then the guy at the register made us feel like I was bothering him somehow by being at the store. My wife even made a comment the moment we walked out.

Went back a couple of weeks later (really hoping for a better experience) and found a totally different crew - but the same damn crappy attitude. This sucks. Gotta find a new pet store.

1
★★☆☆☆

Couldn't agree w/ AWickedMemory more. We have a new puppy after a few years being dogless. Hit our favorite pet store only to have worthless help picking out puppy food (they have a good variety though). Then the guy at the register made us feel like I was bothering him somehow by being at the store. My wife even made a comment the moment we walked out.

Went back a couple of weeks later (really hoping for a better experience) and found a totally different crew - but the same damn crappy attitude. This sucks. Gotta find a new pet store.

Pros: Great variety of stuff and close to my house

Cons: Crabby service

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I felt disappointed by how I was treated (or not treated, as the case may be). I went there on recommendation from a friend to find senior cat food, but while they had a wide selection of brands available for cats and dogs, they had very, very little to offer for senior cats.

Additionally, I wandered their store for about 40 minutes and while employees would chat across the aisles and sidestep me, nobody once offered assistance. When I was finally sure I'd been up and down every aisle and only found one type of senior cat food in stock, I finally took a can of it up to the counter and asked if there was anything else. In response, one of the attendants led me straight back to the section with the very can I held and said that was it (you couldn't just say so at the counter?).

*Then* they charged me incorrectly at the counter, bumping up the prices. When I pointed out the price discrepancy, the woman sighed and acted like it was a hassle even though it was their mistake.

Overall, I felt very unwelcome there and will not be going back, even though it is the nearest to my house.

0
★☆☆☆☆

I felt disappointed by how I was treated (or not treated, as the case may be). I went there on recommendation from a friend to find senior cat food, but while they had a wide selection of brands available for cats and dogs, they had very, very little to offer for senior cats.

Additionally, I wandered their store for about 40 minutes and while employees would chat across the aisles and sidestep me, nobody once offered assistance. When I was finally sure I'd been up and down every aisle and only found one type of senior cat food in stock, I finally took a can of it up to the counter and asked if there was anything else. In response, one of the attendants led me straight back to the section with the very can I held and said that was it (you couldn't just say so at the counter?).

*Then* they charged me incorrectly at the counter, bumping up the prices. When I pointed out the price discrepancy, the woman sighed and acted like it was a hassle even though it was their mistake.

Overall, I felt very unwelcome there and will not be going back, even though it is the nearest to my house.

Pros: Good selection on regular food

Cons: Rude service, poor selection on less common products

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This store has a great selection of foods. My dog has many problems with food, but they are able to give very knowledgeable advice. They will carry your food to your car. When I found a pet food that I couldn't find anywhere in Portland, they ordered it for me.

2
★★★★★

This store has a great selection of foods. My dog has many problems with food, but they are able to give very knowledgeable advice. They will carry your food to your car. When I found a pet food that I couldn't find anywhere in Portland, they ordered it for me.

Pros: Great Selection

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Western Pet is a large pet supply store with a huge selection of natural food brands that are not carried by the big box stores. They also have options for raw diets. But they are more than a food store; they carry crates, grooming supplies, beds, toys, carriers and some unusual items.

4
★★★★☆

Western Pet is a large pet supply store with a huge selection of natural food brands that are not carried by the big box stores. They also have options for raw diets. But they are more than a food store; they carry crates, grooming supplies, beds, toys, carriers and some unusual items.

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The western Pet supply has everything you could need for you pets, no matter what kind you have. Dogs, birds, fish etc. I have purchased dog runs from them and have been very happy with price and quality.

4
★★★★☆

The western Pet supply has everything you could need for you pets, no matter what kind you have. Dogs, birds, fish etc. I have purchased dog runs from them and have been very happy with price and quality.

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western pet supply is the one place you can go to get all of your pet's supplies; including vaccinations. They are very helpful and go out of their way to be friendly. If they don't know the answer to your questions, the will find it right away.

2
★★★★★

western pet supply is the one place you can go to get all of your pet's supplies; including vaccinations. They are very helpful and go out of their way to be friendly. If they don't know the answer to your questions, the will find it right away.

Pros: good parking, good products, variety

Cons: can be expensive for

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Seriously, dog, this pet store rules! The best thing about it is the staff, who are always helpful, very knowledgable, and willing to share their opinion on products. They suggested a gentle, citronella anti-bark collar for my dog (instead of the shock kind), because he has anxiety. No other place listens like that! And they seem to really enjoy these interactions! Also WPS stocks great natural foods that are hard to find. Wonderful place (plus it's right by Sesame Donuts, so I get a treat too!).

2
★★★★★

Seriously, dog, this pet store rules! The best thing about it is the staff, who are always helpful, very knowledgable, and willing to share their opinion on products. They suggested a gentle, citronella anti-bark collar for my dog (instead of the shock kind), because he has anxiety. No other place listens like that! And they seem to really enjoy these interactions! Also WPS stocks great natural foods that are hard to find. Wonderful place (plus it's right by Sesame Donuts, so I get a treat too!).

Pros: great selection, amazing service, near Sesame onuts

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After I attended the Companion Pet Fair and came home with 20 samples of pet food, my cat decided that the only cat food in the world is Felidae. I had a hard time locating the food as it is not in grocery stores or the chain stores. I emailed the Felidae company and they gave me a list of local companies that sell their product. I decided to go to Western Pet Supply. WOW ! I was impressed by the selection they have and the prices seem quite reasonable also. The staff seems quite knowledgable and are willing to take the 20 pound sack to the car for me. As this food has become a staple in our cat household, I return regularly.

PROS: Excellent Variety
CONS:

5
★★★★★

After I attended the Companion Pet Fair and came home with 20 samples of pet food, my cat decided that the only cat food in the world is Felidae. I had a hard time locating the food as it is not in grocery stores or the chain stores. I emailed the Felidae company and they gave me a list of local companies that sell their product. I decided to go to Western Pet Supply. WOW ! I was impressed by the selection they have and the prices seem quite reasonable also. The staff seems quite knowledgable and are willing to take the 20 pound sack to the car for me. As this food has become a staple in our cat household, I return regularly.

PROS: Excellent Variety
CONS:

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I love this pet store. They have more types of cat food than any PetCo or PetSmart, and the staff knows their stuff. I came in and asked for help with a food for my cat who was puking 3 times a week at least. The guy behind the counter listened to all the problems my cat was having and recommended a food without corn, and with cranberry extract to help her tendancy for urinary tract infections. Since then my cat never pukes. It has been over a year ! Even the vet didn't help as much as the pet store clerk. The vet recommended we buy canned prescription science diet at about $3/day to feed the cat! That didn't even help. Now my cat is getting better quality food than that for much less money, and she's happy. Oh, and they'll help me out to my car when I buy huge bags of stuff and have my baby with me. That never happens at Petsmart.

PROS: knowledgable staff, great selection, good prices, locally owned
CONS:

5
★★★★★

I love this pet store. They have more types of cat food than any PetCo or PetSmart, and the staff knows their stuff. I came in and asked for help with a food for my cat who was puking 3 times a week at least. The guy behind the counter listened to all the problems my cat was having and recommended a food without corn, and with cranberry extract to help her tendancy for urinary tract infections. Since then my cat never pukes. It has been over a year ! Even the vet didn't help as much as the pet store clerk. The vet recommended we buy canned prescription science diet at about $3/day to feed the cat! That didn't even help. Now my cat is getting better quality food than that for much less money, and she's happy. Oh, and they'll help me out to my car when I buy huge bags of stuff and have my baby with me. That never happens at Petsmart.

PROS: knowledgable staff, great selection, good prices, locally owned
CONS:

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This huge store stocks only the best in quality. If you want foods that prolong your pet's lifespan and health, don't waist time in the big chain stores. From all natural foods, to safety light collars, and doggie hiking gear, this store has everything you need. Customer service is awsome too. Bring your pets shopping with you and they get treated like a star, including some free snacks for your pet.

2
★★★★★

This huge store stocks only the best in quality. If you want foods that prolong your pet's lifespan and health, don't waist time in the big chain stores. From all natural foods, to safety light collars, and doggie hiking gear, this store has everything you need. Customer service is awsome too. Bring your pets shopping with you and they get treated like a star, including some free snacks for your pet.

Pros: quality, specialty items, customer service

Cons: parking lot exit, traffic

 

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