Gina's Dry Cleaners

★★★★★
  • 16841 65th Ave

    Lake Oswego, OR 97035

    Map & Directions
  • 503-639-1199

About Gina's Dry Cleaners

Hours
Mon-Fri 7am-7pm, Sat 9am-5pm

Personal Services

Personal Services
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It was a real pleasure doing business with Gina's. I had some pretty serious stains to get out of my wedding dress after the wedding, and Gina's made it look perfect again. Plus, I was experiencing some financial hardship and they kept the

3
★★★★★

It was a real pleasure doing business with Gina's. I had some pretty serious stains to get out of my wedding dress after the wedding, and Gina's made it look perfect again. Plus, I was experiencing some financial hardship and they kept the

.

I should have checked the reviews for this dry cleaner. I wanted to have my daughter's wedding dress cleaned. I took it to Gina's, but should have been suspicious when they told me it would take 6 weeks to clean it. They said they must

3
★★★★★

I should have checked the reviews for this dry cleaner. I wanted to have my daughter's wedding dress cleaned. I took it to Gina's, but should have been suspicious when they told me it would take 6 weeks to clean it. They said they must

.

Gina's employees are polite and fabulous and always professional. The owner is RUDE, and extremely unprofessional, and has a major attitude problem.It is unfortunate that she has no idea how to treat people, her customer service skills are

3
★★★★★

Gina's employees are polite and fabulous and always professional. The owner is RUDE, and extremely unprofessional, and has a major attitude problem.It is unfortunate that she has no idea how to treat people, her customer service skills are

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UNPROFESSIONAL AND SUBSTANDARD SERVICE. Upon referral I took my daughter's wedding dress to Gina's. I brought it to Gina's in August and was told it would be completed in 6-8 weeks. After 3 months I stopped by and they told me they were

3
★★★★★

UNPROFESSIONAL AND SUBSTANDARD SERVICE. Upon referral I took my daughter's wedding dress to Gina's. I brought it to Gina's in August and was told it would be completed in 6-8 weeks. After 3 months I stopped by and they told me they were

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I just have to say that Gina's is the best. They are the dry-cleaning company my hotel uses for all guest and personal dry cleaning. I have never had a complaint from a guest concerning their services and they know my company by name when

3
★★★★★

I just have to say that Gina's is the best. They are the dry-cleaning company my hotel uses for all guest and personal dry cleaning. I have never had a complaint from a guest concerning their services and they know my company by name when

.

rude, rude , rude i would never, ever go there again and will absolutely tell everyone I know to stay away. I am used to writing glowing reviews and this one is the opposite.

3
★★★★★

rude, rude , rude i would never, ever go there again and will absolutely tell everyone I know to stay away. I am used to writing glowing reviews and this one is the opposite.

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I have been a loyal customer of Gina's for several years now, and here is just the rock-bottom reason why: customer service.......I recently had several pieces to be cleaned before leaving on a trip the next day, brought them in before

3
★★★★★

I have been a loyal customer of Gina's for several years now, and here is just the rock-bottom reason why: customer service.......I recently had several pieces to be cleaned before leaving on a trip the next day, brought them in before

.

This cleaners was recommended to me by the St John Botique in Portland. They are absolutely the best for St John Knits. I was shocked by the bad reviews. They are always friendly, courteous and very fair. Recommended this to numerous

3
★★★★★

This cleaners was recommended to me by the St John Botique in Portland. They are absolutely the best for St John Knits. I was shocked by the bad reviews. They are always friendly, courteous and very fair. Recommended this to numerous

.

My two cashmere sweaters were lost at Ginas Dry Cleaners. I did not pick the sweaters up for awhile and they said they were not responsible after 30 days. I called Ginas numerous times inquiring with an excuse each time as to why they

3
★★★★★

My two cashmere sweaters were lost at Ginas Dry Cleaners. I did not pick the sweaters up for awhile and they said they were not responsible after 30 days. I called Ginas numerous times inquiring with an excuse each time as to why they

.

I received awful customer service from Bobbi. I would suggest that they hire a manager with better people skills. The quality of their work will not even matter if they continue to lose business due to poor attitudes. Have they never heard

3
★★★★★

I received awful customer service from Bobbi. I would suggest that they hire a manager with better people skills. The quality of their work will not even matter if they continue to lose business due to poor attitudes. Have they never heard

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Customer service really counts when there is a problem.
This is where GIna's fails. My item was ruined but they refused to take responsibility and accused me of lying.
I guess the owner forgot her angel costume that day.
You can do

3
★★★★★

Customer service really counts when there is a problem.
This is where GIna's fails. My item was ruined but they refused to take responsibility and accused me of lying.
I guess the owner forgot her angel costume that day.
You can do

.

As not only a customer, but also an employee, I can tell you that Gina is the Best! She was a tough boss, but only because she demanded perfection for her customers. I remember we would always check all the pockets before they would go through the dry cleaning and no matter what, we always returned anything left in them. She also offers so many services, like shoe repair, leather cleaning, quick alterations and even boxing wedding dresses! Whenever I am in town, Gina's is the ONLY dry cleaners I will use!

2
★★★★★

As not only a customer, but also an employee, I can tell you that Gina is the Best! She was a tough boss, but only because she demanded perfection for her customers. I remember we would always check all the pockets before they would go through the dry cleaning and no matter what, we always returned anything left in them. She also offers so many services, like shoe repair, leather cleaning, quick alterations and even boxing wedding dresses! Whenever I am in town, Gina's is the ONLY dry cleaners I will use!

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We have been using the pick up service for several months and they have lost two of our items of clothing during this time. They then made me write a statement about the lost item, then argued with me about it, then we decided to just drop our clothes off in person and no longer use the pick up/drop off service they told us to take a hike. Nice. Super nice.

0
★☆☆☆☆

We have been using the pick up service for several months and they have lost two of our items of clothing during this time. They then made me write a statement about the lost item, then argued with me about it, then we decided to just drop our clothes off in person and no longer use the pick up/drop off service they told us to take a hike. Nice. Super nice.

Pros: They actually do good work

Cons: They will lose your clothes and then blame you

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I am a regular customer and have never been disappointed. Employees are kind and friendly, always willing to work with you on whatever problem you may have. They offer a quick turn around when necessary plus, will deliver your order.

Great Service!

2
★★★★★

I am a regular customer and have never been disappointed. Employees are kind and friendly, always willing to work with you on whatever problem you may have. They offer a quick turn around when necessary plus, will deliver your order.

Great Service!

Pros: Location, parking, customer service, quality of work.

Cons: None

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Gina (the owner) is an incredibly sweet woman and they also offer alterations and pick-up and delivery for free!

1
★★★☆☆

Gina (the owner) is an incredibly sweet woman and they also offer alterations and pick-up and delivery for free!

 

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