Nancy's Floral

I called to order corsages for my mother and grandmother on Mother's Day. When I asked to have them delivered I was informed of a substantial fee on top of their usual delivery charge for the floral pieces to be dropped off during Mother's Day weekend. I began to protest the additional charges and the woman on the phone simply hung up on me. Not knowing if it was purposeful, I called back. The same woman answered and told me she didn't have time to argue with customers over prices and that she was very busy preparing orders for the holiday. When I asked to speak to the manager she claimed to be her. I then asked for the number of the owner, which she provided and then hung up on me again before I was finished. When I called the owners number I left a message. My call was never returned. It is no wonder that Nancy's has developed such a horrible reputation around Gresham.

I worked with Rob for my wedding flowers, and he was extremely accommodating when it came to my budget as well as the look and feel I was going for. The day of the wedding, I realized I needed the flowers a little earlier than we originally specified, and it wasn't a problem at all! When the flowers arrived, they were more than I ever could have expected! Absolutely stunning! I couldn't stop staring at my bouquet. We had a perfect wedding with perfect flowers. Thanks Nancy's Floral!

Pros: Friendly, accommodating, affordable, beautiful flowers

Cons: None that I can think of...

Although I wouldn't recommend ordering flowers last minute, I had a situation where I had to order two large flower arrangements at 6pm on Thursday night for a Friday morning memorial service. There were no florists available that I called that could complete my request, and Nancy's 24 hr service was great! Bill, the night time guy, was so helpful in coming up with flower arrangements that could be finished in an hour since they opened at 8am and I needed them by 9am. They came out so beautiful!! More than I had expected in such a rush. Bill even helped me come up with great things to say on the card too. I called in the morning to make sure everything was ready. The customer service was great and I will definitely refer people to Nancy's again.

I received flowers for Mother's Day from my son. He purchased the flowers online. They arrived on Saturday afternoon. By Sunday morning, the petals were dropping off and the roses were sagging. I contacted the online service that he ordered them from and they rescheduled a new delivery of flowers. No flowers every came. When I contacted Nancy's Floral, they were most unhelpful and did not seem the least concerned that the flowers were not fresh. I will not do business with this florist again...there are many other florists that stand by their work.

I ordered a bouquet of flowers for my mother to commemorate her 50th wedding anniversary. The flowers arrived on Friday afternoon. The bouquet contained gerber daisies and roses. By Saturday afternoon the roses were dead. The gerber daisies soon followed. When my mother called to let them know how quickly the bouquet died, she was told by the proprietor that it was my fault as the customer because of the flowers I ordered. They also misrepresented the order to her, giving her the impression I specifically requested these flowers. The flowers ordered were one of their catalog selections offered online. No disclaimers were given regarding viability of the flowers.
I was incredibly disappointed and will refrain from using or recommending this business to anyone. My attempts to resolve the matter have been ignored.

Cons: Poor flower quality; very poor customer service

I ordered a basket of flowers for my mom from this floral shop because back in highschool I use to get all my school dance flowers her and was considering them for my upcoming wedding. However, the flowers were suppose to be delievered by 1pm and by 3pm they still weren't there. When I called they were in transit. Whats worse is my mom was to be leaving her work soon so I was afraid she wouldn't get them. At about 4:30 Nacy's Floral called my mom to tell her they were on their way and pretty much ruined the surprise. They didn't end up getting there until after 5pm. My mom waited around work for them to come because she was suppose to leave at 4pm. The flowers were okay, nothing like I had asked for though. It was suppose to be an anniversary basket but it looked very spring to me.

Rob was very helpful in helping choose color and variety of flowers for wedding theme. He was a very detailed , organized, and knowedgeable with our large order. Yhe flowers tuurned out better then I could image for my wedding day. Everyone commented on the flowers and I refered them to Rob. Thanks for making "Our" big day beauitful.

Pros: knowedgeable, large selection, patient

and every time...they've exceeded my expectations...which says a lot for any business these days. My mom complimented me on choosing baby's breath with the cuts flowers I sent here...didn't even know what the stuff was...but clearly this florist did and they knew I should want it...so they included it after the fact and didn't charge me for it either. It's little stuff like that that keeps me coming back.

Pros: nation-wide delivery, local brick-n-mortar, the ownership

If you're a guy-guy that needs flowers...don't be put off by the name. The guy that runs this place, Rob, is a super cool guy-guy that understands what you need and just takes care of it...if you forget to ask for "baby's breath" with the box of roses......I bet you money he'll put it in anyway. I tried to buy plain cut flowers from them..they talked me down, and they were right...I told my wife the story later and she laughed about how much she doesn't ever want flowers she has to cut and arrange herself...a big hassle I guess....anyway...I ask for Rob when I call

Pros: Rob, They Actually Care, Online Flower Catalog