Ron Tonkin Chevrolet

★★★☆☆
  • 122 NE 122nd Avenue

    Portland, OR 97230

    Map & Directions
  • 503-388-4297

About Ron Tonkin Chevrolet

Categories
  • New Car Dealers
  • New Truck Dealers
  • Used Car Dealers
  • Auto Parts & Accessories
  • Automotive Repair
Details
  • Chevrolet
Hours
Monday: 08:30 AM - 08:00 PM
Tuesday: 08:30 AM - 08:00 PM
Wednesday: 08:30 AM - 08:00 PM
Thursday: Closed
Friday: 08:30 AM - 08:00 PM
Saturday: 08:30 AM - 08:00 PM
Sunday: 10:00 AM - 08:00 PM

Automotive

Automotive
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3.0 2
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I came into the store during our great snow storm and was greeted with a happy to see you and was treated great when all the other stores my wife and I went to seemed eager to get us to leave. Ron Tonkin helped me with all our needs and got into a brand new 2008 Chevy Silverado, thanks for the help I will tell all my family and friends

2
★★★★★

I came into the store during our great snow storm and was greeted with a happy to see you and was treated great when all the other stores my wife and I went to seemed eager to get us to leave. Ron Tonkin helped me with all our needs and got into a brand new 2008 Chevy Silverado, thanks for the help I will tell all my family and friends

.

I bought a car from Ron Tonkin in December 2006. As is expected, Ron Tonkin was eager to serve and made it possible for me to drive the car I loved home that evening. However, from the moment I drove off the lot I was never given that kind of service again. Ron Tonkin prides itself on being customer serve oriented and not like other dealerships that are more interested in the sale than the customer. In my experience, this is not true. They lost documents I gave them, they did not return my calls, and one gentleman was very rude to me on the phone. I had to take persistent action to get them to follow up on anything that had been promised to me at the sale. However the blatant display of unprofessionalism came when I wrote a letter, labeled personal and confidential, to the general manage of Ron Tonkin Chevrolet explaining how disappointed I was with the service of his company and to this day I have never received acknowledgement of that letter. I am appalled at how I was treated by them and I advise you to never buy a car, new or used, from any Ron Tonkin dealership.

0
★☆☆☆☆

I bought a car from Ron Tonkin in December 2006. As is expected, Ron Tonkin was eager to serve and made it possible for me to drive the car I loved home that evening. However, from the moment I drove off the lot I was never given that kind of service again. Ron Tonkin prides itself on being customer serve oriented and not like other dealerships that are more interested in the sale than the customer. In my experience, this is not true. They lost documents I gave them, they did not return my calls, and one gentleman was very rude to me on the phone. I had to take persistent action to get them to follow up on anything that had been promised to me at the sale. However the blatant display of unprofessionalism came when I wrote a letter, labeled personal and confidential, to the general manage of Ron Tonkin Chevrolet explaining how disappointed I was with the service of his company and to this day I have never received acknowledgement of that letter. I am appalled at how I was treated by them and I advise you to never buy a car, new or used, from any Ron Tonkin dealership.

Pros: Lots of cars to choose from

Cons: inconsistent customer care, lost documents, delayed servce and many unreturned phone calls

 

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