Van Well Building Supply Co

★★★☆☆
  • 1650 SE Uglow Ave

    Dallas, OR 97338

    Map & Directions
  • 503-623-2327

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Van well has the most ridiculous prices and whenever you bring it up the attitude gets very defensive and rude. I live in Dallas and would love to be able to get my materials in town but the difference in price is so incredible its absolutely out of the question. Go ahead and treat people the way you do, I know I'll no longer be one of them. The representative whose comment is above needs to take a good look at the prices and rethink them. Although I'm sure he is one of the family owners. Family business are great unless your family is gouging mine!! You want support from the local community? Try not taking advantage of the situation. People need a fair deal right here in town, I know if I found it I wouldn't drive to Salem for something I could get in Dallas

1
★☆☆☆☆

Van well has the most ridiculous prices and whenever you bring it up the attitude gets very defensive and rude. I live in Dallas and would love to be able to get my materials in town but the difference in price is so incredible its absolutely out of the question. Go ahead and treat people the way you do, I know I'll no longer be one of them. The representative whose comment is above needs to take a good look at the prices and rethink them. Although I'm sure he is one of the family owners. Family business are great unless your family is gouging mine!! You want support from the local community? Try not taking advantage of the situation. People need a fair deal right here in town, I know if I found it I wouldn't drive to Salem for something I could get in Dallas

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In my experience Van Well has good service,BUT the prices are crazy. I normally buy all building supplies at the Rickreall Bargain Supply (on Rickreall rd) simply because they have GREAT service and even better pricing but they happen to be out of the supplies I needed so the owner called Van Well to verify they had exactly what I needed and they verified they had it in stock. When I got there they didn't have what they said they had, and to go a step further they were a total of $66.00 dollars more if they would of had it. I was only buying six items, so you tell me why is a medium size chain store so much more than a little guy running a small business? Don't you think Van Well would be able to meet or beat a guy that sells mabey thenty-five percent of what they do? I do! No I would NOT recommend them.

3
★★★☆☆

In my experience Van Well has good service,BUT the prices are crazy. I normally buy all building supplies at the Rickreall Bargain Supply (on Rickreall rd) simply because they have GREAT service and even better pricing but they happen to be out of the supplies I needed so the owner called Van Well to verify they had exactly what I needed and they verified they had it in stock. When I got there they didn't have what they said they had, and to go a step further they were a total of $66.00 dollars more if they would of had it. I was only buying six items, so you tell me why is a medium size chain store so much more than a little guy running a small business? Don't you think Van Well would be able to meet or beat a guy that sells mabey thenty-five percent of what they do? I do! No I would NOT recommend them.

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Business Response:

Service, Value, & Quality As a representative of Van Well Building Supply I wanted to clarify some points made by Jim S. We are a family-owned business (not a chain store) that has been serving the Dallas area for over 30 years. Van Wells prides itself not only on exceptional customer service but also on competitive pricing on quality merchandise. A bargain center is run differently than a traditional retailer in that they offer deep discounts on a narrower selection of goods; when a needed product is available at a bargain center it is often well below normal retail. It important to note that bargain center deals are often β??secondsβ? or factory close-outs. We routinely compare our prices to other stores to assure our customers of a good value and our buyers strive to bring in product that is both high quality and economical. Our customers regularly compliment us on our prices as being competitive with both big-box stores and other similar independent retailers.
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As a woman, I have found them to be helpful in selecting the materials I needed without the typical bias that we usually get in such a store. Good sale and clearance items. Prices are comparable to other hardware stores in the area, a little higher than Salem stores though.

4
★★★★☆

As a woman, I have found them to be helpful in selecting the materials I needed without the typical bias that we usually get in such a store. Good sale and clearance items. Prices are comparable to other hardware stores in the area, a little higher than Salem stores though.

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