Best Buy

★★★☆☆
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An employee sold me a cd/dvd reader when I asked specifically for a cd/dvd writer. After returning to the store to exchange the item the customer service experience I had was unacceptable. I asked very politely to speak to the manager two or three times and he would not come out to speak with me about exchanging the item. That is probably the worst part of it. The most absurd thing was that they wanted me to pay the 1 dollar difference for the item I was finally receiving that I asked for a week ago. No one I interacted with in customer service cared about the fact that I was wronged, nor did they even attempt to correct their mistake. People do not deserve to be treated like that and if you want to keep customers you should probably try giving a damn which you obviously do not.

1
★☆☆☆☆

An employee sold me a cd/dvd reader when I asked specifically for a cd/dvd writer. After returning to the store to exchange the item the customer service experience I had was unacceptable. I asked very politely to speak to the manager two or three times and he would not come out to speak with me about exchanging the item. That is probably the worst part of it. The most absurd thing was that they wanted me to pay the 1 dollar difference for the item I was finally receiving that I asked for a week ago. No one I interacted with in customer service cared about the fact that I was wronged, nor did they even attempt to correct their mistake. People do not deserve to be treated like that and if you want to keep customers you should probably try giving a damn which you obviously do not.

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Great location. Every time I come in I swear I meet a new friend out of the staff, and get great reccomendations on product. Good movies, games, and electronics. These guys dont make comission so there advise comes from the heart. Thanks bros!

Charlie

4
★★★★☆

Great location. Every time I come in I swear I meet a new friend out of the staff, and get great reccomendations on product. Good movies, games, and electronics. These guys dont make comission so there advise comes from the heart. Thanks bros!

Charlie

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Great location. Every time I come in I swear I meet a new friend out of the staff, and get great reccomendations on product. Good movies, games, and electronics. These guys dont make comission so there advise comes from the heart. Thanks bros!

Charlie

1
★★★☆☆

Great location. Every time I come in I swear I meet a new friend out of the staff, and get great reccomendations on product. Good movies, games, and electronics. These guys dont make comission so there advise comes from the heart. Thanks bros!

Charlie

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I bought an electric bike here. Who knew? Everyone was enthusiastic and helpful. Great experience.

2
★★★★★

I bought an electric bike here. Who knew? Everyone was enthusiastic and helpful. Great experience.

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This was a great store and they have spectacular deals, especially on the day after thanksgiving. But man it is crazy here the line was huge outside waiting for the door to open. And the checkout took forever.

3
★★★☆☆

This was a great store and they have spectacular deals, especially on the day after thanksgiving. But man it is crazy here the line was huge outside waiting for the door to open. And the checkout took forever.

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BB is like Circuit City, they sell everything entertainment. From videogames, DVDs, Cds, electronic equipments , basically everything for your home. Unlike Circuit City, BB prices are always higher by a few percent. I'm a freequent shopper at CC and so I recognize the prices here are higher than at CC. The selections are nice, but they're not better than at CC. Bottomline: why shop here when there's a Circuit City?

2
★★☆☆☆

BB is like Circuit City, they sell everything entertainment. From videogames, DVDs, Cds, electronic equipments , basically everything for your home. Unlike Circuit City, BB prices are always higher by a few percent. I'm a freequent shopper at CC and so I recognize the prices here are higher than at CC. The selections are nice, but they're not better than at CC. Bottomline: why shop here when there's a Circuit City?

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I like this store for the location and easy access. On average, their prices for newly released DVD's are very competitive with their competitors but their computer software is a bit overpriced. Selection is key to me and they lack in the software department.

PROS: Location
CONS: Overpriced and less selection

3
★★★☆☆

I like this store for the location and easy access. On average, their prices for newly released DVD's are very competitive with their competitors but their computer software is a bit overpriced. Selection is key to me and they lack in the software department.

PROS: Location
CONS: Overpriced and less selection

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Best buy usually sell electronics good at retail price and it usually much more expensive than stores like Wal-Mart and CIrcuit City. I just learn something new: they usually sell items that have been refurbished by the manufacturer without notify you on the pricetag or the description. Not that refurbished is bad, but I'm just mad that they don't do a good job @ inform you about that item condition. It show that the store is dishonest and just care about profit. I would never shop here again.

2
★★☆☆☆

Best buy usually sell electronics good at retail price and it usually much more expensive than stores like Wal-Mart and CIrcuit City. I just learn something new: they usually sell items that have been refurbished by the manufacturer without notify you on the pricetag or the description. Not that refurbished is bad, but I'm just mad that they don't do a good job @ inform you about that item condition. It show that the store is dishonest and just care about profit. I would never shop here again.

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I went in to look at stoves and stuff for my new house and had some questions and the staff was more than happy to help me! It was a quick painless transaction! The have alot to choose from take a look, this is one of the best stores I have been to.

4
★★★★☆

I went in to look at stoves and stuff for my new house and had some questions and the staff was more than happy to help me! It was a quick painless transaction! The have alot to choose from take a look, this is one of the best stores I have been to.

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Best Buy has great deals, if you can get to the store fast enough and find the item. Everytime I've been in there it's packed, loud and there are kids running around everywhere. Not my favorite store.

3
★★★☆☆

Best Buy has great deals, if you can get to the store fast enough and find the item. Everytime I've been in there it's packed, loud and there are kids running around everywhere. Not my favorite store.

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Best buy is a great place to buy computers they are reasonably priced and affordable. Sometimes the customer service is poor though. But most of the time they do a good job. I like their geek squad. (Yes, they call themselves that) The ones who fix your computers. They do an excellent job. They also sell other electronic item such as radios, TV's CD players, as well as the CD's to go in them. They have computer games and other video games. They also sell lots of household appliances from refrigerators to blenders. I think most of the staff there is nice and helpful.

PROS: Great computers are a reasonable price
CONS: service is not always good

4
★★★★☆

Best buy is a great place to buy computers they are reasonably priced and affordable. Sometimes the customer service is poor though. But most of the time they do a good job. I like their geek squad. (Yes, they call themselves that) The ones who fix your computers. They do an excellent job. They also sell other electronic item such as radios, TV's CD players, as well as the CD's to go in them. They have computer games and other video games. They also sell lots of household appliances from refrigerators to blenders. I think most of the staff there is nice and helpful.

PROS: Great computers are a reasonable price
CONS: service is not always good

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I like how when you walk in someone greets you in a pleasant matter. There's no pressure because the sales people aren't paid on commision. Therefore you get their honest opinion on things instead of a pressured sale.

4
★★★★☆

I like how when you walk in someone greets you in a pleasant matter. There's no pressure because the sales people aren't paid on commision. Therefore you get their honest opinion on things instead of a pressured sale.

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