Yummykake

★★★☆☆

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  • Wedding Supplies

Food

Food
More choices in Medford:
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Bob's Italian Foods & Catering

324 Main Street Medford, MA

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Modern-Pastry Shop Inc

20 Salem St Medford, MA

2.5 2
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They are sloppy on the details and snippy on the customer service

Posted by mcavazos on 01/21/2010

Be careful with this company, they have made mistakes both times I have ordered from them. 1. The first time, I showed up the day before my daughter's 2nd birthday party and somehow the order for a half-sheet gourmet tres leches cake with an Elmo design had been canceled!!! The employee found a same-size yellow cake and met us at 8 a.m. the morning of her party so at least it was resolved but it was a bit stressful, and it was not the cake we had wanted. 2. The second time, I ordered a cake with a kit design one week before the pick-up date for a party with 50 guests. I got a call the day before the cake was to be picked up that they did not have all the pieces of the kit. (Skiing theme cake--they did not have any skiers). And this after I had gone out and bought my own extra pieces to complete the theme. The worst part of this experience was how entirely snippy the female employee/person answering the phone was with me when I got upset. Snippy, snippy, snippy! And then she hung up on me! Would not tell me her name, would not let me talk to someone else, did not want to deal with me, didn't really care and didn't want to hear it. I will never trust this company again. Beware of the impatient, snippy lady answering the phone!

1
★☆☆☆☆

They are sloppy on the details and snippy on the customer service

Posted by mcavazos on 01/21/2010

Be careful with this company, they have made mistakes both times I have ordered from them. 1. The first time, I showed up the day before my daughter's 2nd birthday party and somehow the order for a half-sheet gourmet tres leches cake with an Elmo design had been canceled!!! The employee found a same-size yellow cake and met us at 8 a.m. the morning of her party so at least it was resolved but it was a bit stressful, and it was not the cake we had wanted. 2. The second time, I ordered a cake with a kit design one week before the pick-up date for a party with 50 guests. I got a call the day before the cake was to be picked up that they did not have all the pieces of the kit. (Skiing theme cake--they did not have any skiers). And this after I had gone out and bought my own extra pieces to complete the theme. The worst part of this experience was how entirely snippy the female employee/person answering the phone was with me when I got upset. Snippy, snippy, snippy! And then she hung up on me! Would not tell me her name, would not let me talk to someone else, did not want to deal with me, didn't really care and didn't want to hear it. I will never trust this company again. Beware of the impatient, snippy lady answering the phone!

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This is a great place to get cakes. They have a great selection and you can even get cute little personal cakes in any flavor. Prices are great and there decorated cakes are great. Cakes are super moist and very flavorful.

4
★★★★☆

This is a great place to get cakes. They have a great selection and you can even get cute little personal cakes in any flavor. Prices are great and there decorated cakes are great. Cakes are super moist and very flavorful.

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